SCP-500 SolarWinds Certified Professional Exam Set 3

Without regard to reliability, what is the fastest method for detecting network faults?


Options are :

  • querying with SNMP
  • analyzing traffic with NetFlow
  • querying with WMI
  • listening for SNMP traps

Answer : listening for SNMP traps

SCP-500 SolarWinds Certified Professional Exam Set 1

Over the course of 24 hours, a node was sent 200 ping requests in an effort to monitor its availability. Of those 200 ping requests there were: 100 responses of less than 10ms 50 responses of greater than 20ms 50 requests with no responses What was the availability of that node during this period of time?


Options are :

  • 75%
  • 80%
  • 70%
  • 60%

Answer : 75%

How should you visually represent service level agreement (SLA) interface utilization thresholds within the Orion NPM Web Console?


Options are :

  • export data from the Orion database to a spreadsheet, use its graphing functions to chart the data, and draw a line for the SLA level
  • export the charts to a visual editing tool and hand draw the SLA level on the charts
  • use SQL Reporting Services to export the data
  • defines SLA as a custom property in the Orion database, and populates it with the correct SLA values

Answer : defines SLA as a custom property in the Orion database, and populates it with the correct SLA values

While monitoring your network with Orion NPM, you notice that several of the devices in your remote offices periodically go into a "warning" state, but then quickly go back into an "up" state. While the devices are in "warning" state, the users at those sites report normal operations. What is the most likely cause of this occurrence?


Options are :

  • Orion NPM is not configured to poll frequently enough.
  • Firewall rules are periodically blocking ICMP packets.
  • During network congestion, ICMP packets are being dropped.
  • Orion NPM is configured to poll too frequently.

Answer : During network congestion, ICMP packets are being dropped.

SCP-500 SolarWinds Certified Professional Exam Set 1

Users at a remote site report that Internet access is slower than usual. What should you check to investigate the cause of this issue?


Options are :

  • CPU reports
  • memory reports
  • availability reports
  • bandwidth reports

Answer : bandwidth reports

Orion NPM is showing that a router in a remote site is down. However, Orion indicates that other devices at that site are up. What is the most likely cause?


Options are :

  • ICMP replies have been disabled on the router.
  • Orion NPM is misconfigured.
  • The router Ethernet port is unplugged.
  • SNMP replies have been disabled on the router.

Answer : ICMP replies have been disabled on the router.

Your company leverages Internet-based VPNs to provide connectivity to remote offices. At these sites, the users are connected directly to a layer 2 switch, which is then connected to a VPN concentrator that also provides basic routing functions. How should you analyze the traffic going to and from a remote site?


Options are :

  • deploy a protocol analyzer to the remote site between the switch and the concentrator
  • deploy a protocol analyzer to the main site between the VPN concentrator and the Internet
  • leverage NetFlow data from the outside interface of the VPN concentrator at your main site
  • leverage NetFlow data from the outside interface of the VPN concentrator at the remote site

Answer : deploy a protocol analyzer to the remote site between the switch and the concentrator

SCP-500 SolarWinds Certified Professional Exam Set 4

After making a configuration change to a gateway router, all of the devices past that router appear down in the network management system (NMS). However, the NMS is still gathering CPU and memory statistics on the devices. What is the first thing you should do to diagnose the issue?


Options are :

  • check the devices to see if any antivirus is blocking ICMP
  • check the gateway router configuration to make sure a default route exists
  • check the gateway router configuration for an access list change
  • check the configurations of each affected device

Answer : check the gateway router configuration for an access list change

Why are management loopback interfaces important when managing routers, switches, and firewalls?


Options are :

  • They are always available, even if the device is down.
  • They have an IP address of 127.0.0.1, and therefore, are not routable.
  • They are "up" and reachable as long as the device itself is reachable.
  • They provide unique statistics on interface traffic.

Answer : They are "up" and reachable as long as the device itself is reachable.

From your core site, your network management system (NMS) has detected that both the WAN router & the switch in one of your remote sites are unreachable. What should be your first step in identifying the root cause?


Options are :

  • examine the router configuration at the remote site
  • examine the switch configuration at the core site
  • examine the state of the remote router's WAN interface
  • examine the state of the adjacent core router's interface

Answer : examine the state of the adjacent core router's interface

Lower than normal throughput is being experienced between two routers. What can be seen on the router interface that may be contributing to this issue?


Options are :

  • discards due to router access control lists (ACLs)
  • when the traffic change occurred
  • routing changes
  • drops from malformed packets

Answer : drops from malformed packets

Orion is displaying a device as "down" and is unable to communicate with the device via ICMP. However, you are able to ping that device from the command-line on the Orion server. Orion is displaying other devices as being "up". What is a possible cause of this issue?


Options are :

  • Orion is using a different version of ICMP than the one CLI is using.
  • The Orion polling engine has stopped and needs to be restarted.
  • The Orion ICMP messages have the discard eligible bit set.
  • ICMP messages with content in the payload portion of the packets are being blocked.

Answer : ICMP messages with content in the payload portion of the packets are being blocked.

Austin and New York offices are connected through an MPLS cloud. You receive a trouble ticket stating that a video conference room in the Austin office cannot connect to the video conference room in the New York office. You verify the following information: Trace routes from Austin to New York can make it to the last hop, which is your NYC router. The Austin conference subnet can reach other subnets within the New York office. What is a possible root cause for the lack of connectivity between conference stations?


Options are :

  • BGP is not set up correctly.
  • The MPLS interface in your New York office is shutdown.
  • The New York video conference device is missing a default route.
  • An access control list (ACL) is blocking ICMP traffic from Austin to New York.

Answer : The New York video conference device is missing a default route.

Users are complaining that they are unable to access the corporate Microsoft Exchange Server. Orion has detected the following: The switch port connected to the Exchange Server is "shutdown". User experience monitors for the Outlook Web Access component are failing. The Exchange Server is "down". The services that make up Microsoft Exchange are "down". What is the root cause of the users' inability to access the Exchange Server?


Options are :

  • the Exchange Server is "down".
  • The switch port connected to the Exchange Server is "shutdown".
  • User experience monitors for the Outlook Web Access (OWA) component are failing.
  • The services that make up Microsoft Exchange are "down".

Answer : The switch port connected to the Exchange Server is "shutdown".

While isolating a bandwidth issue using your network management system (NMS), you discover that the percent utilization for an interface is over 100%. What is a possible cause?


Options are :

  • The NMS is monitoring too many interfaces.
  • The NMS is configured with the wrong interface speed.
  • Packet loss is exceptionally high on this interface.
  • There is a duplex mismatch on this interface.

Answer : The NMS is configured with the wrong interface speed.

While troubleshooting issues on your network, you notice that route paths frequently change. Which change to your OSPF configuration would capture this issue in Syslog?


Options are :

  • log-adjacency-changes
  • log-status-changes
  • log-ospf-statistics
  • default-route-originate

Answer : log-adjacency-changes

What is different about how network traffic statistics are collected using SNMP versus NetFlow?


Options are :

  • NetFlow traffic is encrypted.
  • NetFlow is push-based.
  • SNMP samples network traffic.
  • SNMP traffic is real-time.

Answer : NetFlow is push-based.

Your company outsources CRM to a SaaS company. Users are complaining that the CRM is down. You verify that Internet connectivity is good and that other Internet sites can be accessed. You contact the CRM provider and find that none of their other customers are having issues. You attempt to ping this IP address from your network management system (NMS), but the ping fails. After reviewing recent changes to your outside router's configuration, you find that several access control lists (ACLs) have been updated. What should you do to verify that the problem is related to the ACL updates?


Options are :

  • telnet to the outside router and ping the CRM from the router's outside interface
  • remove the ACLs and retest for connectivity to the CRM
  • contact your ISP to see if they can access the CRM from their site
  • re-ping the CRM from your NMS with a special flag so the ping will pass through the ACLs

Answer : telnet to the outside router and ping the CRM from the router's outside interface

Which trend analysis report would most accurately predict user count growth?


Options are :

  • numbers of active switch ports
  • number of active WAN interfaces
  • network-wide bandwidth utilization
  • network-wide availability

Answer : numbers of active switch ports

Your network management system (NMS) reports memory consumption on a server to be 95%. You connect to the server and see a memory consumption of 80%. What is a possible cause for this inconsistency?


Options are :

  • The NMS is displaying real-time data, whereas the server is displaying an average.
  • The NMS is using the wrong version of SNMP to poll the server.
  • WMI has been misconfigured on the server.
  • The NMS is displaying an average, whereas the server is displaying real-time data.

Answer : The NMS is displaying an average, whereas the server is displaying real-time data.

While diagnosing a network issue, you find that you are able to reach the troubled device when testing from the same VLAN, but you are not able to reach that device when testing from a separate VLAN. At which layer of the OSI model is the issue occurring?


Options are :

  • 1
  • 4
  • 3
  • 2

Answer : 3

While attempting to add a device to Orion for monitoring, you find that Orion can communicate with the device for latency measurements, but is not able to pull data such as CPU load or interface traffic. What should you verify first?


Options are :

  • that Orion is running the correct version of SNMP
  • that the device is configured to send SNMP traps to Orion
  • that ICMP is allowed to and from the device
  • that you have the correct SNMP community string for the device

Answer : that you have the correct SNMP community string for the device

Users complain that access to the Internet is down. You review your network management system (NMS) and find the following: The core router rebooted last night Network traffic on your Internet gateway is at 5%. The configuration on your firewall was just rolled back. The corporate mail server is down. Which issue should you investigate first?


Options are :

  • Network traffic on your Internet gateway is at 5%.
  • The corporate mail server is down.
  • The configuration on your firewall was just rolled back.
  • The core router rebooted last night.

Answer : The configuration on your firewall was just rolled back.

What are two indicators that you need to upgrade your network management system (NMS) database?


Options are :

  • Number of processes is high.
  • Number of SQL queries is high.
  • Disk queue length is high.
  • Database disk usage is high.
  • NIC utilization is high.

Answer : Disk queue length is high. Database disk usage is high.

Which port status is caused by users disconnecting their machines from an Ethernet switch?


Options are :

  • down
  • testing
  • shutdown
  • unknown

Answer : down

One of your network administrators has deployed a new access control list (ACL) that blocks UDP port 69. As a result of this change, what might the network management system (NMS) NO longer be able to do?


Options are :

  • collect Syslog messages from your devices
  • poll devices for status
  • update IOS on your devices
  • collect SNMP traps from your devices

Answer : update IOS on your devices

Users of a remote site are complaining that network performance is intermittently slow. You review the current status of their network with Orion NPM and do not see any issues. What should you do next?


Options are :

  • analyze the performance of the remote site over the last 30 daysto look for problems
  • monitor the performance of the remote site for the next 30 days to look for problems
  • block access from the site to non-business related Internet sites to boost network performance
  • install a protocol analyzer or probe at the remote site to capture detailed performance data

Answer : analyze the performance of the remote site over the last 30 daysto look for problems

You are monitoring a Windows 2003 Server via SNMP. Which service must be enabled on the target server to allow the network management service (NMS) to collect CPU load data?


Options are :

  • Events to Traps Translator Service
  • SNMP Trap Service
  • WMI
  • SNMP Service

Answer : SNMP Service

Users at a remote site in Paris are complaining that access to the company CRM is slow. Orion is collecting data on this performance, but you need a more real-time perspective on the problem. What should you do?


Options are :

  • launch a real-time tool to measure and analyze performance while the problem is occurring
  • install an Orion polling engine to collect real-time data at the site in Paris
  • use the Polling Engine Tuner to increase the Max Polls Per Second settings in Orion
  • increase the polling interval in Orion for monitoring of devices in Paris

Answer : launch a real-time tool to measure and analyze performance while the problem is occurring

You believe that a QoS misconfiguration may be causing poor performance on your network. What should you check to verify that QoS is the root cause?


Options are :

  • response and errors
  • bandwidth and availability
  • bandwidth and packet drops
  • CPU and memory

Answer : bandwidth and packet drops

Comment / Suggestion Section
Point our Mistakes and Post Your Suggestions