LSSYB Lean Six Sigma Yellow Belt Certification Practice Exam Set 2

SIPOC stands for Suppliers, Inputs, ___________ , Output and Customers.


Options are :

  • Process
  • Presentation
  • Products
  • Production

Answer :Process

When we create a Process Map we use a __________ to show the direction of work flow.


Options are :

  • Double lines
  • Dashed line arrow
  • Solid line arrow
  • Series of dots

Answer :Solid line arrow

LSSYB Lean Six Sigma Yellow Belt Certification Practice Exam Set 2

At the beginning of a project we must keep in mind there are basically three views of a process: What you THINK it is, What the SUPPLIER wants and What it SHOULD be.


Options are :

  • FALSE
  • TRUE

Answer :FALSE

Cycle Time, Defects, Scrap Cost and Safety are examples of business metrics or commonly referred to as which of the following?


Options are :

  • Key Performance Indicators
  • Hidden Costs
  • Impediments to Flow
  • Defects per Unit

Answer :Key Performance Indicators

As we begin to describe the things occurring with our process through a Process Map we begin to see some steps that are NVA which stands for ____________.


Options are :

  • Non-value actions
  • Non-value add
  • No violation allowed
  • Next vehicle action

Answer :Non-value add

LSSYB Lean Six Sigma Yellow Belt Certification Practice Exam Set 2

_____________ represents all the variation that one can expect to experience from the output of the subject process.


Options are :

  • The Mode
  • Long-term Data
  • Data range
  • A Standard Deviation

Answer :Long-term Data

The following Business Case is constructed properly.“During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly."


Options are :

  • FALSE
  • TRUE

Answer :TRUE

Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.


Options are :

  • FALSE
  • TRUE

Answer :TRUE

LSSYB Lean Six Sigma Yellow Belt Certification Practice Exam Set 3

A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.


Options are :

  • TRUE
  • FALSE

Answer :FALSE

Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.


Options are :

  • Pests
  • Elusive
  • Noise
  • Nuisance

Answer :Noise

One of the primary deliverables from performing a SIPOC is to begin to understand which inputs have the greatest affect on the ____________ most valued outputs.


Options are :

  • Business's
  • Employee's
  • Customer's
  • Management's

Answer :Customer's

In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.


Options are :

  • FALSE
  • TRUE

Answer :TRUE

The “Equipment" category of Root Causes on a Fishbone Diagram would be used primarily used to generate ideas as to which of the following are possible causes for defects?


Options are :

  • Worn bearings on a shaft
  • Out of calibration measurement system
  • Tolerance changes in milling machines
  • All of these answers are correct

Answer :All of these answers are correct

One of the primary objectives of constructing an X-Y Diagram is to separate the vital few Y's from the trivial many Y's.


Options are :

  • TRUE
  • FALSE

Answer :FALSE

As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for _____________, Understandable, Measurable, Believable and Achievable.


Options are :

  • (un)Resistable
  • Reasonable
  • Rational
  • Relatable

Answer :Reasonable

In order to properly draft a Process Map at the start of a project we are told to __________________ from beginning to the end.


Options are :

  • Interview the line operators
  • Walk the process
  • Check the repair stations
  • Chat with supervisors

Answer :Walk the process

As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.


Options are :

  • Work force
  • Number of process steps
  • Cost of Poor Quality
  • Inventory

Answer :Cost of Poor Quality

One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.


Options are :

  • TRUE
  • FALSE

Answer :FALSE

A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?


Options are :

  • Fishbone Diagram
  • X-Y Matrix
  • SIPOC
  • Pareto Chart

Answer :Fishbone Diagram

A Belt gathered the following defect data for a polyurethane production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be: Data:Trimming37 Forming61 Packaging29 Sealing5


Options are :

  • Trimming, Packaging, Sealing, Forming
  • Sealing, Forming, Trimming, Packaging
  • Packaging, Trimming, Sealing, Forming
  • .Forming, Sealing, Trimming, Packaging

Answer :.Forming, Sealing, Trimming, Packaging

The Value Chain in an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs.


Options are :

  • TRUE
  • FALSE

Answer :TRUE

To construct a Fishbone Diagram and capture all the issues of interest it is best if your team uses the ________________ approach.


Options are :

  • Graphical
  • Data collection
  • Shewhart
  • Brainstorming

Answer :Brainstorming

Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.


Options are :

  • Beneficial
  • Critical-to-Quality
  • Desirable
  • Preferred

Answer :Beneficial

The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.


Options are :

  • Test stations
  • Critical steps
  • Line operators
  • Defects

Answer :Critical steps

A 5 Why Analysis is used to help identify possible defect causes when which one of the below listed tools is created?


Options are :

  • SIPOC
  • Pareto Chart
  • Fishbone Diagram
  • X-Y Matrix

Answer :Fishbone Diagram

A key metric in Six Sigma is the DPMO which stands for __________________?


Options are :

  • Delayed production metrics output
  • Defects by management oversight
  • Defects per million opportunities
  • Developed production management oversight

Answer :Defects per million opportunities

In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.


Options are :

  • Independent, dependent
  • Sole, multiple
  • Dependent, independent
  • Individual, multiple

Answer :Dependent, independent

When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between “what is" and __________________.


Options are :

  • What is not
  • What should be
  • What will make money
  • "What will cost less

Answer :What should be

The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control.


Options are :

  • Manage
  • Manipulate
  • Measure
  • Memorize

Answer :Measure

Upon completion of a project a Belt must complete the Documentation Plan then transfer responsibility for this to the ____________________.


Options are :

  • Process Owner
  • Division Manager
  • Project Review Committee
  • Sales Team

Answer :Process Owner

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