ServiceNow Certified System Administrator Practice Exam 2019 Set 11

What will be the name in ServiceNow for a newly created table "abc" ?


Options are :

  • u_abc
  • sys_a
  • abc_sys
  • a_abc

Answer :u_abc

ServiceNow Certified System Administrator Practice Exam 2019 Set 8

Which of the following client script works on list view?


Options are :

  • OnSubmit
  • OnChange
  • OnCellEdit
  • OnLoad

Answer :OnCellEdit

How do you monitor your ServiceNow servlet?


Options are :

  • sys_id
  • Items
  • Stats.do
  • navpage.do

Answer :Stats.do

Which modules can you use to create a table?


Options are :

  • Dictionary, Tables & Columns
  • Tables and Columns
  • Create table
  • Dictionary

Answer :Dictionary

ServiceNow Certified System Administrator Practice Exam 2019 Set 6

What will happen when one user has many groups? What roles will he inherit?


Options are :

  • All the roles from all the groups.
  • All the roles from all the groups the user belongs to.
  • The user will not inherit any roles from groups.
  • Only roles with the highest permission from all the roles from all the groups the user belongs to.

Answer :All the roles from all the groups the user belongs to.

User Interface Terms: Where the modules and applications are listed?


Options are :

  • List Control
  • cmdb_ci
  • Application Navigator
  • Record Control

Answer :Application Navigator

Which one of the following contains text search options?


Options are :

  • Knowledge
  • Homepage
  • Lists
  • All of the above

Answer :All of the above

ServiceNow Certified System Administrator Practice Exam 2019 Set 7

We have the following filter condition in the list of all open incidents


“All>Active=True>Assignment group=Network>Priority=1-Critical>Incident state = In Progress”


If we click on the text of the breadcrumb 'Assignment group=Network' what list will come up?


Options are :

  • List of all open incidents with Assignment group=Network and Priority=1-Critical
  • List of all incidents in the queue irrespective of the state
  • List of all open incidents with Assignment group=Network
  • List of all open incidents

Answer :List of all open incidents with Assignment group=Network

Which of the following is a contract between an IT service provider and third party?


Options are :

  • Underpinning Contract
  • Vendor Contract
  • Service Level Agreement

Answer :Underpinning Contract

What are the different components of an SLA?


Options are :

  • SLA Definition, Task SLA, SLA Workflow, SLA Automation, SLA Conditions
  • SLA Definition, SLA Workflow, SLA Conditions
  • SLA Workflow, SLA Automation, SLA Conditions
  • SLA Definition, SLA Workflow, Task SLA, SLA Conditions

Answer :SLA Definition, Task SLA, SLA Workflow, SLA Automation, SLA Conditions

ServiceNow Certified System Administrator Practice Exam 2019 Set 1

Multiple Choice, Single Line Texts and Select Box are what type of elements in Service Now?


Options are :

  • Order Guides
  • Variable Types
  • Request Types
  • Related Lists

Answer :Variable Types

How are knowledge articles arranged by default?


Options are :

  • User
  • Published date
  • Assigned to
  • Category

Answer :Published date

Which of the following helps in finding the records from tables?


Options are :

  • Impersonate user
  • Elevate roles
  • Global text search icon
  • Connect sidebar icon

Answer :Global text search icon

ServiceNow Certified System Administrator Practice Exam 2019 Set 11

Which one of the following option can be used by the Administrators to navigate to other user's profile?


Options are :

  • Accessibility enabled
  • Impersonate user
  • Elevated Roles
  • Profile

Answer :Impersonate user

Buttons, form links and context menu are type of:


Options are :

  • Content Blocks
  • UI Actions
  • Form elements
  • UI Pages

Answer :UI Actions

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