ServiceNow Certified System Administrator CSA Practice Test Set 1

Not a studio feature


Options are :

  • b. Quick creation of scripts and files
  • d. Ability to merge branches (Correct)
  • c. Push to repository
  • a. Code search

Answer :d. Ability to merge branches

ServiceNow Certified System Administrator Practice Exam 2019 Set 10

Which of the following is not used to retrieve data from the table?


Options are :

  • a. Table.id (Correct)
  • b. Table.field
  • d. Table.none
  • c. Table.*

Answer :a. Table.id

What is the purpose of the coalesce field when importing data?


Options are :

  • C. If a match is not found, a new record will be inserted
  • D. All the above (Correct)
  • A. It is used to determine if a record matches an existing record or is a new record
  • B. IF a match is found, the existing record will be updated

Answer :D. All the above

Which of the following is not a way for data to be entered into service now application?


Options are :

  • c. Custom UI page
  • d. Java package call to use created (Correct)
  • a. Service now list or form
  • b. Record producer

Answer :d. Java package call to use created

ServiceNow Certified System Administrator CSA Practice Test Set 11

What are the benefits of storing the majority of an application?


Options are :

  • d. changes to application logic made at single place (Correct)
  • a. runs fast
  • c. the script logic is hidden (Correct)
  • b. only run when called (Correct)

Answer :d. changes to application logic made at single place c. the script logic is hidden b. only run when called

Which one of the following is true for that script fragment?


Options are :

  • C. The method returns false only if the currently logged in user has the x_my_app_user role
  • B. The method returns true only if the currently logged in user has the x_my_app_user role
  • D. The method returns true if the currently logged in user has the x_my_app_user role or the admin role (Correct)
  • A. There is no g_user hasRole() method

Answer :D. The method returns true if the currently logged in user has the x_my_app_user role or the admin role

In record producer,



Options are :

  • a. Can create a user interface (Correct)
  • c. Records will be submitted to the sc_req_item table after submission
  • b. Everything will be in question type (Correct)
  • d. Use scripts to define the behavior (Correct)

Answer :a. Can create a user interface b. Everything will be in question type d. Use scripts to define the behavior

ServiceNow Certified CIS CSM Test Exams (New York Release) Set 4

Which of the following is an available feature in the studio? Choose two


Options are :

  • A. Push to extend source control (Correct)
  • C. Merge Branches
  • D.Push to update set
  • B. Search Control (Correct)

Answer :A. Push to extend source control B. Search Control

Which one of the following is a benefit of creating an application properties page for each application you develop?


Options are :

  • D. Application properties allow a developer or admin to make changes to an application’s behavior without modify (Correct)
  • C. Application users know to go to the application properties page to change the appearance of an application
  • A. An application properties page is a good landing page for an application
  • B. Application properties allow a developer to override the application properties inherited from servicenow

Answer :D. Application properties allow a developer or admin to make changes to an application’s behavior without modify

To see what scripts, reports, and other application artifacts will be in a published application:


Options are :

  • C. Examine the Application Files Related List in the application to be published (Correct)
  • D. Open the artifact records individually to verify the value in the Application field
  • A. Enter the name of the Application in the Global search field
  • B. Open the list of Update Sets for the instance

Answer :C. Examine the Application Files Related List in the application to be published

Servicenow Application Developer Exam New-Practice Test Set 1

Display business rules don’t have access to


Options are :

  • b. Previous (Correct)
  • a. Current
  • c. g_scratchpad

Answer :b. Previous

Category won’t appear unless you added it into the mobile layout


Options are :

  • a. True (Correct)
  • b. False

Answer :a. True

What is the workflow context?


Options are :

  • A. The table for which a workflow is defined plus any conditions such as “Active 1
  • D. It is generated from a workflow version, executes activities, and follows transits (Correct)
  • B. The business reason or process for which a workflow is designed
  • C. It is a checked-out workflow which is being edited

Answer :D. It is generated from a workflow version, executes activities, and follows transits

ServiceNow Certified CIS CSM Test Exams (New York Release) Set 8

You are developing the MyApp application that has a table A. When the My App application is installed on an instance you want Table A’s records to be installed as part of the application. A’s records will be installed when?


Options are :

  • b. A not included System clone & execute
  • c. A has an automatic number counter for new records
  • a. A is active and extend Task (Correct)
  • d. All records are added to app record using create application files context menu item

Answer :a. A is active and extend Task

Client-side and a server-side component


Options are :

  • d. GlideForm
  • a. GlideUser
  • b. GlideAjax (Correct)
  • c. GlideSystem

Answer :b. GlideAjax

One of the uses of the ServiceNow REST API Explorer is:


Options are :

  • A. Practice using REST to interact with public data providers
  • C. Convert SOAP Message functions to REST methods
  • D. Create sample code for sending REST requests to ServiceNow (Correct)
  • B. Find resources on the web for learning about REST

Answer :D. Create sample code for sending REST requests to ServiceNow

ServiceNow Certified CIS CSM Test Exams (New York Release) Set 1

Which one of the following is true for a Script Include with a Protection Policy value of Protected?


Options are :

  • C. The Protection Policy has applied only if the glide.app.apply_protection system property value is true
  • A. Any user with the protected_edit role can see and edit the Script Include
  • D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store (Correct)
  • B. The Protection policy option can only be enabled by a user with the admin role

Answer :D. The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store

inherited fields be deleted from a table?


Options are :

  • D. Yes,but only if there has never been any saved field data
  • B. Yes, select the red X in the left-most column in the table definition
  • A. No, inherited fields cannot be deleted from a child table (Correct)
  • C. Yes, but only if they are text fields

Answer :A. No, inherited fields cannot be deleted from a child table

Which server-side debug log method is available for scoped applications?


Options are :

  • D.gs.debugging()
  • B. gs.debuglog()
  • C. gs.log() (Correct)
  • A. gs.imb()

Answer :C. gs.log()

ServiceNow Certified System Administrator CSA Practice Test Set 8

Identify the way(s) an application can respond to an Event generated by the gs.eventQueue() method

A. Script Action

B. Scheduled script Execution(scheduled job)

C. UI policy

D. Email Notification


Options are :

  • b,c
  • a,d (Correct)
  • c
  • a,c

Answer :a,d

Who can receive notifications?


Options are :

  • a. Static recipients
  • c. Non-SNOW users
  • b. Dynamic recipients
  • d. All (Correct)

Answer :d. All

When writing a client script to provide feedback targeted at a specific field, which me


Options are :

  • C. g_form.showInfoMessage()
  • E. g_form.addInfoMessage()
  • B. g_form.showFieldMsg() (Correct)
  • A. g_form.addFieldMsg()

Answer :B. g_form.showFieldMsg()

ServiceNow Certified CIS CSM Test Exams (New York Release) Set 5

Colour codes for debugging fields


Options are :

  • D.Green with check mark -> Passed (Correct)
  • B.Blue -> Cached
  • C.Grey -> Skipped
  • A.Red -> Failed

Answer :D.Green with check mark -> Passed

What is the UI supported by the tablet?


Options are :

  • b. UI 19
  • d. Any UI version
  • a. UI 16 (Correct)
  • c. no UI required

Answer :a. UI 16

Mobile UI consists of


Options are :

  • a. App navigator
  • c. Content frame
  • d. Only a,b (Correct)
  • b. Favorites

Answer :d. Only a,b

ServiceNow Certified System Administrator CSA Practice Test Set 13

What are Application files in a ServiceNow application?


Options are :

  • D. CSV files containing data imported into an application
  • A. An XML export of an application’s table records
  • B. XML exports of an application’s Update Set
  • C. ServiceNow artifacts comprising an application (Correct)

Answer :C. ServiceNow artifacts comprising an application

Object cannot be controlled by access controls?


Options are :

  • a. Create
  • d. Query (Correct)
  • b. Delete
  • c. Update

Answer :d. Query

Which is one that performs debug logging in the server-side ?


Options are :

  • a.gs.info()
  • d.gs.log() (Correct)
  • b.gs.debug()
  • c.gs.print()

Answer :d.gs.log()

ServiceNow Certified System Administrator Practice Exam 2019 Set 10

How does Servicenow match the inbound email to existing records?


Options are :

  • B. Record Link
  • D. Subject line
  • A. Watermark (Correct)
  • C. Sys_id

Answer :A. Watermark

Service Now can import the data of file types?


Options are :

  • a. Excel
  • d. All (Correct)
  • c. REST, SOAP API data
  • b. CSV

Answer :d. All

Which of the following report types supports multiple datasets?


Options are :

  • b. Pie
  • a. Bar (Correct)
  • d. Area (Correct)
  • c. Boxline (Correct)

Answer :a. Bar d. Area c. Boxline

ServiceNow Certified System Administrator CSA Practice Test Set 6

Which of the following are features of the ServiceNow integration with a Git repository?

Choose any 3:


Options are :

  • A. Pull or commit individual application files
  • B. Commit all local changes for an application to the git repository (Correct)
  • C. Import application files from a Git repository (Correct)
  • D. Create tags to permanently link to a version of an application (Correct)

Answer :B. Commit all local changes for an application to the git repository C. Import application files from a Git repository D. Create tags to permanently link to a version of an application

Script Include features


Options are :

  • c. Client-side script
  • b. library of functions in a single location (Correct)
  • a. Server-side reusable javascript (Correct)

Answer :b. library of functions in a single location a. Server-side reusable javascript

What all are considered in providing access to data


Options are :

  • D.script (Correct)
  • B.role (Correct)
  • A.fields/record access (Correct)
  • C.condition (Correct)

Answer :D.script B.role A.fields/record access C.condition

ServiceNow - CSA - Mock Test

Which of the following is NOT a feature of Flow Designer? Select and Two


Options are :

  • A. Consolidated design environment
  • C. Automated testing Functionality (Correct)
  • B. Domain separation support
  • D. Testing with rollback (Correct)

Answer :C. Automated testing Functionality D. Testing with rollback

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