Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 6

Match this tip with its design consideration. "Make it easy for usersto find data"


Options are :

  • Reduced clicks
  • Search (Correct)
  • Record types and page layouts
  • Tab and field naming

Answer : Search

What is the purpose of a Line chart?


Options are :

  • To connect points that represent individual data measurements. (Correct)
  • none

Answer : To connect points that represent individual data measurements.

Saving a custom report will save a snapshot of that data at a moment in time. True or
False?


Options are :

  • True. When saving a custom report you
  • False. When saving a custom report you (Correct)

Answer : False. When saving a custom report you

If I can't see a field on the page layout can I include it in a report?


     


    Options are :

    • yes. You can view only those fields that are visible in your page layout and field- level security settings.
    • No. You can view only those fields that are visible in your page layout and field- level security settings. (Correct)

    Answer : No. You can view only those fields that are visible in your page layout and field- level security settings.

    Who has permission to edit a Chatter profile?


    Options are :

    • Profiles are not editable
    • An Administrator
    • A user's manager
    • An individual user (Correct)

    Answer : An individual user

    Universal Containers plans to migrate data into Salesforce from a legacy system. Which
    step should be taken before performing the data migration? 


    Options are :

    • Perform data cleansing (Correct)
    • None
    • Enable data validation rules
    • Normalize database

    Answer : Perform data cleansing

    Which task should be included in a business continuity plan for a contact center?


    Options are :

    • Disable the Interactive Voice Response (IVR) system.
    • Update the case status field values.
    • none
    • Route cases toagents in an alternate center. (Correct)

    Answer : Route cases toagents in an alternate center.

    Sales Methodology means an industry recognized standard sales process?


    Options are :

    • True - Sales Methodology is what works for yourorganizationtools such as MillerHeismanleverage learning in this area.
    • False - Sales Methodology is what works for yourorganizationtools such as MillerHeismanleverage learning in this area. (Correct)

    Answer : False - Sales Methodology is what works for yourorganizationtools such as MillerHeismanleverage learning in this area.

    How are opportunity amounts displayed in reports?



    Options are :

    • Standard reporting displays an amount initsoriginal currency, however you can change this to display in any active currency. (Correct)
    • None

    Answer : Standard reporting displays an amount initsoriginal currency, however you can change this to display in any active currency.

    What is Salesforce to Salesforce?


    Options are :

    • none
    • Salesforce to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time. (Correct)

    Answer : Salesforce to Salesforce is a mechanism for connecting two separate orgs (same or different companies) and enabling the sharing of leads, opportunities, contact, task, product, case attachments or datastored in custom objects with partners that use Salesforce in real time.

    Sales management at Universal Containers needs toprovidechannel partners with easy
    access to approved product documentation. They also need to notify partners about the
    material revisions andupdates. How can they achieve these goals in Salesforce?


    Options are :

    • Enable the Document tab in the partner portal andenable email alerts for partner users.
    • EnableContent in the partner portal and enable Content email alerts for partner users. (Correct)
    • Add the Content relatedlist

    Answer : EnableContent in the partner portal and enable Content email alerts for partner users.

    You have 20,000 leads you want to add to Salesforce. What is the best tool to use?


    Options are :

    • Export Wizard
    • Import Wizard. (Correct)

    Answer : Import Wizard.

    Sales reps must use the same system to manage calendars and todocument meetings.


    Options are :

    • False (Correct)
    • True

    Answer : False

    Which role is interested in the report "Sales Activity by Client LastWeek" 


    Options are :

    • Sales Manager (Correct)
    • . VP of Sales
    • Sales Operations
    • None

    Answer : Sales Manager

    Which of the following descriptions best describe Data.com?


    Options are :

    • A content management tool for users who seek information
    • A library that allowsaccess to documents
    • A data enrichment tool that maintains updated data (Correct)
    • A tool for extending pricing proposals to customers

    Answer : A data enrichment tool that maintains updated data

    How would you capture and track a lead referral?


    Options are :

    • None
    • By adding a contact lookup field on the lead form you can track thecontact that made the referral. (Correct)

    Answer : By adding a contact lookup field on the lead form you can track thecontact that made the referral.

    How is ROI calculated for campaigns?


    Options are :

    • ROI, which is expressed as a percentage, is calculated as the net gain. Total Value Won Opportunities - Actual Cost/ Actual Cost. (Correct)
    • None

    Answer : ROI, which is expressed as a percentage, is calculated as the net gain. Total Value Won Opportunities - Actual Cost/ Actual Cost.

    The quotes syncing process synchronizes updates between:


    Options are :

    • Different sales reps working on the same quote.
    • Various products inan opportunity
    • . A quote and the opportunity it was created from (Correct)
    • Different quotes created from the same opportunity

    Answer : . A quote and the opportunity it was created from

    What are the main challenges that marketing faces when trying toalign with sales? 


    Options are :

    • Inefficient handoff from marketing to sales (Correct)
    • None
    • Sales cannot keep up with leads from marketing
    • Lack of feedback from marketing to sales

    Answer : Inefficient handoff from marketing to sales

    Sales methodology means an industry-recognized standard sales process.


    Options are :

    • True
    • False (Correct)

    Answer : False

    Universal Containers was bought by a larger company and needs to provide information on
    a monthly basis to the new parent company to help predict sales. Which data should the
    new parent company review?


    Options are :

    • Count of new lead records created
    • Dashboard of user login history
    • Opportunity pipeline report grouped by month (Correct)
    • . Number of activities tied to opportunities

    Answer : Opportunity pipeline report grouped by month

    Match the following loading option to the description of when to useit. "Integration"


    Options are :

    • Bob wants to loada single account record.
    • Berta wants to keep a separate systemas her "system of record" (Correct)
    • Brian wants to consolidate all his accounts from several systems.
    • Bill wants to load 20,000 lead records

    Answer : Berta wants to keep a separate systemas her "system of record"

    As administrator you want to ensure that only certain users can modify a specified field.
    What is the best way to do this?


    Options are :

    • None
    • Use field level security and make the field read only (or hidden) foryour selected user or group of user (Correct)

    Answer : Use field level security and make the field read only (or hidden) foryour selected user or group of user

    Match the following loading option to the description of when to useit. "Import Wizard"


    Options are :

    • Bill wants to load 20,000 lead record (Correct)
    • Bob wants to load a single account record.
    • Beckywants to load all her 65,000 contact records.
    • Brian wants to consolidate all his accounts from several systems.

    Answer : Bill wants to load 20,000 lead record

    Which of the following statements about Standard and Custom Price Books are accurate?


    Options are :

    • A Standard Price Book includes a master list of all Products with their associated Standard Prices. (Correct)
    • A Custom Price Book includes a master list of all Products with their associated Custom Prices.

    Answer : A Standard Price Book includes a master list of all Products with their associated Standard Prices.

    Which describes a usability and/or adoption challenge?


    Options are :

    • None
    • Mario is not sure that Salesforce can do everything he needs it to do (Correct)
    • Julie is concerned that other reps will steal her leads
    • Kevin wants meetings with his manager to be more strategic and lesstaskoriented

    Answer : Mario is not sure that Salesforce can do everything he needs it to do

    Which of the following describes the Forecast Category field?


    Options are :

    • Determines the row in your Forecast where the amount will be aggregated. (Correct)
    • The numeric prediction that the revenue from an opportunitywill be realized.
    • Identifies where a deal is in relation to actually being closed.

    Answer : Determines the row in your Forecast where the amount will be aggregated.

    Can you delete a content file that is associated with a content delivery?


    Options are :

    • No. You must delete the content delivery first. Deleting the contentdelivery will delete the content. (Correct)
    • yes. You must delete the content delivery first. Deleting the contentdelivery will delete the content.

    Answer : No. You must delete the content delivery first. Deleting the contentdelivery will delete the content.

    Your org-wide defaults for Price Books are set to "No Access". Whatshould you do to
    enable your Sales Reps to view the South AmericaPrice Book and add Products in this
    Price Book to Opportunities?


    Options are :

    • Change all Custom Price B
    • Grant specific "Use" access rights to Sales Reps for the South America Price Book (Correct)
    • Set the org-wide defaults for allSales Reps to "Use"
    • Set the org-wide defaults to "Use", then manually change all non Sales Reps' access to "No Access"

    Answer : Grant specific "Use" access rights to Sales Reps for the South America Price Book

    Data.com: The checkmark next to records in search results indicates the record is already
    in Salesforce.


    Options are :

    • True
    • False (Correct)

    Answer : False

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