Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 5

Which of the following are the main challenges that affect Sales Rep productivity? 


Options are :

  • Not enough leads from marketing
  • Lack of motivation (Correct)
  • none

Answer : Lack of motivation

Do territories need to be geographically defined?


Options are :

  • Yes, territories can be setup according to any hierarchy that you like
  • No, territories can be setup according to any hierarchy that you like (Correct)

Answer : No, territories can be setup according to any hierarchy that you like

Forecast Category "Commit" can be summarized as:


    Options are :

    • Closed + Commit + Best Case
    • Closed
    • Closed + Commit (Correct)
    • Commit + Best Case + Pipeline

    Answer : Closed + Commit

    Planning an implementation what should be included in end user support plan 


    Options are :

    • Meeting schedule to review openissues (Correct)
    • Noe
    • 24x7 IT suppor
    • . Communication to customers about potential issues

    Answer : Meeting schedule to review openissues

    CustomizableForecasting must be enabled by Salesforce.com Support.


    Options are :

    • False
    • True (Correct)

    Answer : True

    Which statements about the Salesforce Classic Mobile application are true?


    Options are :

    • It is a server application
    • none
    • It provides mobile access to data, tasks, and calendar (Correct)
    • it works only when a smartphone is connected to a wireless network

    Answer : It provides mobile access to data, tasks, and calendar

    Which of the following can be synced with Salesforce for Outlook? (Select all that apply)


    Options are :

    • Payments
    • None
    • Accounts
    • Contacts (Correct)

    Answer : Contacts

    How do you create a new quote for a customer?


    Options are :

    • Select an Account and click "New Quote"
    • Click the Quotes tab, then click "New Quote
    • Select aContact and click "New Quote" question_answerVIEW ANSWER SHOW COMMENTS
    • Select an Opportunity, then click "New Quote" (Correct)

    Answer : Select an Opportunity, then click "New Quote"

    You can apply a discount to the entire quote; there is no need to apply discounts to
    individual line items in the quote.


    Options are :

    • True
    • False (Correct)

    Answer : False

    What can a user with a Chatter External User profile do?


    Options are :

    • None
    • The user can only log into Chatter and access groups they've been invited to and interact with members of those groups. (Correct)

    Answer : The user can only log into Chatter and access groups they've been invited to and interact with members of those groups.

    If you are usingcustomizableforecasting what currency will the forecast display?


    Options are :

    • None
    • Customizableforecasts will display using the currency in your quota (Correct)

    Answer : Customizableforecasts will display using the currency in your quota

    Who would be interested in the "Top 10 Reasons Deals Were Lost" report?


    Options are :

    • Sales Rep
    • VP of Sales (Correct)
    • Sales Manager
    • Sales Operations

    Answer : VP of Sales

    Sales rep @ UC collaborates with ABC company on opportunityto sell to XYZCompany.
    ABC Co has been added to partner related list on the opportunity. What will automatically
    happen?


    Options are :

    • None
    • Sales team membership granted to ABC Co (Correct)
    • Partner record added to ABC account
    • Partner record added to XYX account

    Answer : Sales team membership granted to ABC Co

    Match the following loading option to the description of when to useit. "Force.com Data
    Loader"


    Options are :

    • Beckywants to load all her 65,000 contact records. (Correct)
    • Bill wants to load 20,000 lead records.
    • Brian wants to consolidate all his accounts from several systems.
    • Bobwants to load a single account record.

    Answer : Beckywants to load all her 65,000 contact records.

    What is an easy way to provide channel partners with easy accessto approved product
    documentation and ensure they are notified when it is updated?


    Options are :

    • None
    • Enable content in the partner portal and enable content email alertsfor partner users. (Correct)

    Answer : Enable content in the partner portal and enable content email alertsfor partner users.

    What are some examples of how a dashboard push alert can be used?


    Options are :

    • To alert support managers when the number of escalated casesreaches a specified threshold (Correct)
    • To alert sales managers when the total value of their team's opportunities reaches deadend

    Answer : To alert support managers when the number of escalated casesreaches a specified threshold

    How is Campaign influence different from ROI reports?



    Options are :

    • 'Campaign influence' tracks pipeline and revenue for multiple campaigns, and ties all campaigns of a contact role to that opportunity for pipeline and ROI reporting. Reporting provides a view of the value generated through the creation of opportunities. (Correct)
    • None

    Answer : 'Campaign influence' tracks pipeline and revenue for multiple campaigns, and ties all campaigns of a contact role to that opportunity for pipeline and ROI reporting. Reporting provides a view of the value generated through the creation of opportunities.

    Territory Mgt (why use it?


    Options are :

    • Data access rules for accounts & opportunities (Correct)
    • Sales commissions
    • Currency reconciliation
    • None

    Answer : Data access rules for accounts & opportunities

    AW Computing just added the "Total Converted Leads in Hierarchy"roll-up summary field to
    all campaign page layouts. However, the administrator cannot see the new field on a
    campaign record. Whatelse needs to be configured to see this field?


    Options are :

    • Make the field visible using field-level security (Correct)
    • Set the org-wide defaults for the Campaign object to"Public Full Access"
    • Select the "Marketing User" checkbox
    • None
    • Select the "Create" permission for the Campaigns object

    Answer : Make the field visible using field-level security

    Does a deactivated user count against yourorganizationísavailableuser licenses?


    Options are :

    • No. A deactivated user doesn't count against your organizations available user licenses. (Correct)
    • Yes. A deactivated user doesn't count against your organizations available user licenses.

    Answer : No. A deactivated user doesn't count against your organizations available user licenses.

    Which of the following steps accurately describe the process map insales and marketing
    organizations?


    Options are :

    • Lead generation, lead qualification, revenue management (forecasting) (Correct)
    • Lead generation and qualification, opportunity conversion, revenue management (forecasting)
    • Lead generation, revenue management (forecasting), lead qualification
    • Lead generation, lead qualification, opportunity conversion

    Answer : Lead generation, lead qualification, revenue management (forecasting)

    What are ways you can change grouping of data in a report?


     


    Options are :

    • None
    • Use the 'Summarizesinformation by' in Report Options on the report page (Correct)
    • Use the 'Non-Summarizesinformation by' in Report Options on the report page

    Answer : Use the 'Summarizesinformation by' in Report Options on the report page

    Reps only entering opportunities after the closed/won stage how to change this behavior


    Options are :

    • Remove stages& fields that are not critical (Correct)
    • Workflow rule to alert sales manager when opportunity stage changes
    • None
    • Create opportunity stage report

    Answer : Remove stages& fields that are not critical

    Your company has decided they want to track payment and deliveries for their products
    and services. Place the steps in order:


    Options are :

    • Set up default schedules for any products that involve regular payments or delivery. (Correct)
    • None

    Answer : Set up default schedules for any products that involve regular payments or delivery.

    Company A is bought by a larger company and needs to provide information on a monthly
    basis to the new parent company (B) to help predict sales. What data/report should
    company A provide for review?


    Options are :

    • None
    • Opportunity pipeline report grouped by month. (Correct)

    Answer : Opportunity pipeline report grouped by month.

    Which best describes the Salesforce Automation feature "Sales Processes" ?


    Options are :

    • Ensures that we are tracking our progress towards thedesired states.
    • Determines the sales stages of an organization. (Correct)
    • Enforces the business process.
    • Allows to better automaticthe salesmethodology.

    Answer : Determines the sales stages of an organization.

    For optimal usability and adoption, a solution must do what


    Options are :

    • Provide both online help and hard copy reference materials toassist users at all times.
    • Provide value so users perceive it as a valuable spending of their time. (Correct)
    • Be inexpensive so users don't worry about the bottom line when using the application.
    • None

    Answer : Provide value so users perceive it as a valuable spending of their time.

    Which of the following stage should be matched with the Forecast Category "Commit"?


    Options are :

    • Late pipeline stages (Correct)
    • Closed and Won
    • Early pipeline stages
    • Mid pipeline

    Answer : Late pipeline stages

    How many reports should you design for optimal usability?


    Options are :

    • The more the better, as long as you are using a clear naming convention
    • Up to 10 reports per role
    • Five to seven reports per role
    • As many as needed per role, without overwhelming users (Correct)

    Answer : As many as needed per role, without overwhelming users

    If you need to compare two values within one group and display unconnected points what
    type of chart would you use?


    Options are :

    • A Scatter chart. (Correct)
    • PieChart
    • Donut Chart

    Answer : A Scatter chart.

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