Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 2

How can Force.com Flow be used?


Options are :

  • Keep troubling
  • None
  • To sell products for sales representatives (Correct)
  • No Sale

Answer : To sell products for sales representatives

When multiple currencies are enabled how are currency fields calculated?


Options are :

  • Every record has a currency field that determines the currency type for amounts in that record. (Correct)
  • None

Answer : Every record has a currency field that determines the currency type for amounts in that record.

How will a currency in a custom formula field display or report?


Options are :

  • None
  • Custom formula fields are not tied to any particular currency. If theresult of a formula field is a currency amount, it displays in the currency of the associated record. This is also true for `cross-object formulas that reference merge fields with different currencies, and formulas in workflow rules and approval processes. (Correct)

Answer : Custom formula fields are not tied to any particular currency. If theresult of a formula field is a currency amount, it displays in the currency of the associated record. This is also true for `cross-object formulas that reference merge fields with different currencies, and formulas in workflow rules and approval processes.

Insurancepolicieson accounts. 2 sales teams should not see eachothers policies. 2 custom
objects, each w/relationship to account object.Bothobjects private. What are the design
considerations here?


Options are :

  • Sales user needs to apply manual sharing rules
  • Custom report type needs to be created to view all policies in a single report (Correct)

Answer : Custom report type needs to be created to view all policies in a single report

What types of records can be added to Salesforce from Data.com?


Options are :

  • Campaigns
  • Opportunities
  • None
  • Contacts (Correct)

Answer : Contacts

Used Books R Us sells books at its local store, online via its website, online via Amazon,
and through a larger, well-known book company called We Sell Books. Which Sales
strategy does this company user?


Options are :

  • A hybrid of direct sales andsales channel (Correct)
  • Direct sales
  • Sales channel

Answer : A hybrid of direct sales andsales channel

You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has
a 50% Probability of closing. If all goes well,and this Opportunity closes, how much
revenue will be realized?


Options are :

  • $500
  • $1,000 (Correct)
  • $750

Answer : $1,000

Describe Quota.


Options are :

  • Revenue projection that can be expressed indollar amounts, units of product family, or both
  • Benchmark of how much should be sold within acertain time frame (Correct)
  • Consists of opportunities in various stages of maturity

Answer : Benchmark of how much should be sold within acertain time frame

Competitor is beating us out of deals. Where to track competitor product info?


Options are :

  • Opportunity product
  • Asset
  • Product (Correct)
  • Opportunity

Answer : Product

When editing a quote, you can edit which of the following? 


Options are :

  • The discount to apply to the entire quote includingall line items
  • None
  • The quote name and status (Correct)

Answer : The quote name and status

Is territory management automatically enabled out of the box?


Options are :

  • Yes
  • No. Territory management is not enabled by default in Salesforce.To request territory management for your organization, contact salesforce.com. (Correct)

Answer : No. Territory management is not enabled by default in Salesforce.To request territory management for your organization, contact salesforce.com.

Which of the following descriptions best describe Content?


Options are :

  • A content management tool for users who seek information
  • A library that allows access to documents (Correct)
  • A toolfor extending pricing proposals to customers
  • A collaboration tool

Answer : A library that allows access to documents

Can anyone add a team member to an account team?


Options are :

  • No (Correct)
  • Yes

Answer : No

How many additions do you use to clean a record with Data.com?


Options are :

  • 5
  • 0 (Correct)
  • 1
  • 12

Answer : 0

What does content delivery enable?



    Options are :

    • None
    • Content delivery allows you to convert PowerPoint, Word, Excel andAdobe PDF documents into optimized web pages for online viewing. (Correct)

    Answer : Content delivery allows you to convert PowerPoint, Word, Excel andAdobe PDF documents into optimized web pages for online viewing.

    Which of the following statements are true about managers and forecasts


    Options are :

    • A manager must have their own opportunities
    • A manager can override the forecast of every person below them
    • A manager submits their own estimate of the forecast (Correct)
    • None

    Answer : A manager submits their own estimate of the forecast

    How is currency applied where a company is using multi currency?


    Options are :

    • None
    • Every user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports.Users can also create opportunities and enter amounts using otheractive currencies. (Correct)

    Answer : Every user also has a personal currency, which is used as the default currency in his or her own quotas, forecasts (depending on which forecasting version you use), opportunities, quotes, and reports.Users can also create opportunities and enter amounts using otheractive currencies.

    Universal Containers is using Salesforce and has set up a privatesharing model. Sam is a
    sales executive who reports to John, a sales manager. Sam has ownership of the ABC
    Company account record and has created an opportunity for ABC Company. There is a
    sharing rule that allows the finance team to see all accounts and opportunities. Which
    statement is about data visibility is true?


    Options are :

    • John andSam can see all of the same data
    • John can see all of Samís data (Correct)

    Answer : John can see all of Samís data

    A Campaign Call-Down report justifies the spend on programs; helps to know who to target
    for future campaigns; shows the relations to sales data, lead data, and analysis of
    campaigns; and reflects how customer community interacts and how it affects sales. Who
    would benefit most from the idea that this report helps to know who totarget for future
    campaigns?


    Options are :

    • VP Marketing
    • Marketing Executive
    • BI/Analytics
    • Campaign Manager (Correct)

    Answer : Campaign Manager

    If a lead that has been campaigned to decides to proceed with an opportunity, how is this
    information tracked through the sales life-cycle?


    Options are :

    • When you convert a lead that is linked to a campaign, campaign name is automatically inserted into the opportunity Primary CampaignSource field and tracked (via opportunity and report). (Correct)
    • None

    Answer : When you convert a lead that is linked to a campaign, campaign name is automatically inserted into the opportunity Primary CampaignSource field and tracked (via opportunity and report).

    Arrange the steps to view record related lists in the correct order (using Salesforce
    Classic).


    Options are :

    • displayed objects
    • selected record
    • Open the record or highlight it in the view (Correct)

    Answer : Open the record or highlight it in the view

    How is a user granted authority to create campaigns?


    Options are :

    • None
    • An administrator must select the Marketing User checkbox on a users profile to designate that user as a Marketing User. (Correct)

    Answer : An administrator must select the Marketing User checkbox on a users profile to designate that user as a Marketing User.

    Which best describes the Salesforce Automation feature "Data Validaction" ?


    Options are :

    • Enforces the business process. (Correct)
    • Ensures that we are tracking our progress towards the desired states.
    • Makes sure we recognize those involved in the sales process.
    • . Identifies key stakeholders from the buy side.

    Answer : Enforces the business process.

    If a user is deactivated what happens to their Chatter settings?


    Options are :

    • If Chatter is enabled and a user is deactivated, the user is removed from Following and Followers lists. (Correct)
    • If Chatter is enabled and a user is activated, the user is removed from Following and Followers lists.

    Answer : If Chatter is enabled and a user is deactivated, the user is removed from Following and Followers lists.

    Is 'Join' available as an option for all groups visible through Chatter?


    Options are :

    • No. You can join a public group, but must 'Request to Join' a privategroup. This will generate an email request to the owner or managers of a private group who can then allow you to join. (Correct)
    • yes. You can join a public group, but must 'Request to Join' a privategroup. This will generate an email request to the owner or managers of a private group who can then allow you to join.

    Answer : No. You can join a public group, but must 'Request to Join' a privategroup. This will generate an email request to the owner or managers of a private group who can then allow you to join.

    If you activate Salesforce to Salesforce is it reversible?



      Options are :

      • None
      • Enabling Salesforce to Salesforce is not reversible, however, you control the information you share and the connections you share with.You can stop sharing or modify sharing settings at any time. (Correct)

      Answer : Enabling Salesforce to Salesforce is not reversible, however, you control the information you share and the connections you share with.You can stop sharing or modify sharing settings at any time.

      Match this tip with its design consideration. "Users should not do things more than once
      because it takes time and may create dirty data"


      Options are :

      • Tab and field naming
      • Search
      • Reduced clicks
      • Minimizedredundant data entry (Correct)

      Answer : Minimizedredundant data entry

      What are the steps that describe the process map in sales and marketingorganizations?


      Options are :

      • None
      • Lead generation and qualification - opportunity conversion - revenue management (forecasting). (Correct)

      Answer : Lead generation and qualification - opportunity conversion - revenue management (forecasting).

      How can end users sync their data from Outlook (using Salesforce for Outlook)? (Select all
      that apply)


      Options are :

      • None
      • Setting up sync schedule in Salesforce
      • Using the sync system try icon and clicking sync now (Correct)
      • Setting up sync schedule inOutlook

      Answer : Using the sync system try icon and clicking sync now

      How are currencies shown in reports?


      Options are :

      • none
      • Amounts in reports are shown in their original currencies, but can be displayed in any active currency. You can change the currency used for report totals by selecting a currency from Show > Currencies. The default value for the drop-down is your personal currency. Forany amount, you can also choose to display the Converted column. (Correct)

      Answer : Amounts in reports are shown in their original currencies, but can be displayed in any active currency. You can change the currency used for report totals by selecting a currency from Show > Currencies. The default value for the drop-down is your personal currency. Forany amount, you can also choose to display the Converted column.

      Comment / Suggestion Section
      Point our Mistakes and Post Your Suggestions