Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 1

Role hierarchy should normally mimic the org structure.


Options are :

  • False (Correct)
  • True

Answer : False

The stage field is mapped to a value for the Forecast Category fieldand this can never be
changed in an opportunity.


Options are :

  • True
  • False (Correct)

Answer : False

You are setting up security for your client, UCI. UCI has a collaborative sales model and
want to make sure all team members work together to meet the customer needs. They are
likely to require an open sharing model that will allow them to cross- and up-sell
opportunities.


    Options are :

    • True (Correct)
    • False

    Answer : True

    Who is most interested in the alignment of sales and marketing?


    Options are :

    • Sales Reps
    • Sales/Marketing Managers
    • Sales/Marketing VP (Correct)
    • IT

    Answer : Sales/Marketing VP

    With Customizable Forecasting you can forecast any of the following data. (


    Options are :

    • Price
    • Units of Individual Products
    • Quantity (Correct)
    • Units of Product Family

    Answer : Quantity

    We deal with a very large volume of merchants that fall under partner accounts. We need a
    way to easily track renewals for these accounts. The volume is too high to manually create
    renewal opportunities for each account. Is there a way to automate this?


       


      Options are :

      • Using APEX trigger you can develop logic and create renewal opp every time when current opp is closed. This will give you great forecast of upcoming revenue and have renewal deals ready to go. (Correct)
      • None

      Answer : Using APEX trigger you can develop logic and create renewal opp every time when current opp is closed. This will give you great forecast of upcoming revenue and have renewal deals ready to go.

      What are several ways you can improve Sales Rep productivity?


      Options are :

      • None
      • Improve data entry by consolidating data that may be stored across multiple systems into one comment set of forms/fields Integrate to other systems that store client data and provide single viewvisibility into key data components Ensure that client data is current and consistent across systems Create reports and dashboards that provide a view of key metrics for the sales team (Correct)

      Answer : Improve data entry by consolidating data that may be stored across multiple systems into one comment set of forms/fields Integrate to other systems that store client data and provide single viewvisibility into key data components Ensure that client data is current and consistent across systems Create reports and dashboards that provide a view of key metrics for the sales team

      Which pair of reports is best associated with the business driver "Build a strong pipeline" ?


      Options are :

      • "Stage Duration Age" and "Forecast by Sales Rep"
      • "# of Face-to-Face Meetings" and "# of Deals Won, Lost, and In-Progress"
      • "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification" (Correct)

      Answer : "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification"

      Can a mobile user still manage approvals if they are not logged into salesforce?


      Options are :

      • No
      • Yes (Correct)

      Answer : Yes

      Where are Dated Exchange rates not used?


      Options are :

      • None
      • Dated exchange rates are not used in forecasting, currency fields inother objects, or currency fields in other types of reports. (Correct)

      Answer : Dated exchange rates are not used in forecasting, currency fields inother objects, or currency fields in other types of reports.

      What prerequisites must you meet before territory management can be enabled?


      Options are :

      • Your organization must be using customizable forecasting in order to enable territory management. (Correct)
      • None

      Answer : Your organization must be using customizable forecasting in order to enable territory management.

      Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).


      Options are :

      • Enter your passcode when prompted
      • Ensurethat the Salesforce dynamic application is installed and all your Salesforce records are downloaded to your device
      • Enter your passcode again for confirmation (Correct)

      Answer : Enter your passcode again for confirmation

      Most common integrations in a marketing organization take place when...


      Options are :

      • Lead Generation (Correct)
      • Campaign Management question_answerVIEW ANSWER
      • Lead Qualification
      • Revenue Management (forecasting)

      Answer : Lead Generation

      What are Sites?


      Options are :

      • None
      • Site forceis a Web content management system (CMS) that makes it easy to build Web pages quickly, edit content in real time, and manage your websites. (Correct)

      Answer : Site forceis a Web content management system (CMS) that makes it easy to build Web pages quickly, edit content in real time, and manage your websites.

      If the Marketingteamwantto track transactions related to a new product launch, what is the
      best way to do this?


      Options are :

      • Create a workflow that sends an email each time an opportunity iscreatedthat is associated with that product. (Correct)
      • None

      Answer : Create a workflow that sends an email each time an opportunity iscreatedthat is associated with that product.

      Where do you select the "Marketing User" checkbox to enable a user to create, edit, delete,
      and clone campaigns; manage campaign members; and edit advanced campaign setup?


      Options are :

      • User record (Correct)
      • Org-wide defaults
      • Profile
      • Sharing Rules

      Answer : User record

      Which pair of reports is best associated with the business driver "Manage the Funnel" ?


      Options are :

      • "# of Face-to-Face Meetings" and "# of DealsWon, Lost, and In-Progress"
      • "Stage Duration Age" and "Forecastby Sales Rep" (Correct)
      • "Closed Opportunities by Lead Source" and "Reasons for Lead Disqualification"

      Answer : "Stage Duration Age" and "Forecastby Sales Rep"

      Can you email a dashboard to a non- Salesforce user, and will theybe able to access it?


      Options are :

      • Yes
      • No (Correct)

      Answer : No

      Who is most interested in ease of use, value, and time-saving solutions?


      Options are :

      • Sales/MarketingVP
      • Sales Reps (Correct)
      • IT
      • Sales/Marketing Managers

      Answer : Sales Reps

      How is access to data controlled through reports?


      Options are :

      • The information you see in reports is the data that you can access.This includes records you own, records to which you have read or read/write access, records that have been shared with you, recordsowned by or shared with users in roles below you in the hierarchy,and records for which you have Read permissions. (Correct)
      • None

      Answer : The information you see in reports is the data that you can access.This includes records you own, records to which you have read or read/write access, records that have been shared with you, recordsowned by or shared with users in roles below you in the hierarchy,and records for which you have Read permissions.

      How can users be added to a Salesforce.com Org using Chatter Free?


      Options are :

      • none
      • Administrators can create users in the app and assign them a Chatter Free license (Correct)
      • Users and Administrators can't invite others within specified email domains to join Chatter using invites.

      Answer : Administrators can create users in the app and assign them a Chatter Free license

      Territory mgt is enabled. Users should be able to track account plans for each account they
      have access to


      Options are :

      • Validation rule
      • Create master detail relationship account -> account plan (Correct)
      • Review territory mananagement settings
      • Create lookup relationship account -> account plan

      Answer : Create master detail relationship account -> account plan

      Forecast Category "Best Case" can be summarized as:


      Options are :

      • Closed
      • Commit + Best Case + Pipeline
      • Closed + Commit + Best Case (Correct)
      • Closed + Commit

      Answer : Closed + Commit + Best Case

      AW Computing wants to run advertisement campaigns and then runreports to measure
      which advertisement type (online, magazine, ornewspaper) generates the most revenue.
      Where would you createan "Advertisement Type" picklist to track this information?


      Options are :

      • Campaign Members object
      • Leads object
      • Campaigns object (Correct)
      • Contacts object

      Answer : Campaigns object

      Which of the following descriptions best describe Quotes?


      Options are :

      • A toolfor extending pricing proposals to customers (Correct)
      • A content management tool for users who seek information
      • A collaboration tool
      • A library that allows access to documents

      Answer : A toolfor extending pricing proposals to customers

      Which of the following describes the Stage field?


      Options are :

      • Determines the rowin your Forecast where the amount will be aggregated.
      • Identifies wherea deal is in relation to actually being closed. (Correct)
      • The numeric prediction that the revenue from an opportunity will be realized

      Answer : Identifies wherea deal is in relation to actually being closed.

      If you work with the same account team regularly, can you set updefaults to manage
      reusable settings?


      Options are :

      • Yes. (Correct)
      • No

      Answer : Yes.

      How can end users work with Salesforce for Outlook?


      Options are :

      • None
      • Install Salesforce forOutlook (Correct)
      • Assign configurations tootheir users with their profile
      • Define Outlook configurations

      Answer : Install Salesforce forOutlook

      Which option best identifies with the Chatter Record Page?


      Options are :

      • Everyone can see what you post here. Only displays posts directed to you
      • Only users with access rights can viewor post here. (Correct)
      • Everyone can see what you post here. Displays posts from everyone you're following.

      Answer : Only users with access rights can viewor post here.

      Which method can be used to improve agent retention?


      Options are :

      • Extendbenefits to part-time agents (Correct)
      • Provide additional training on tools and process
      • None
      • Mix telephony interactions with email and chat

      Answer : Extendbenefits to part-time agents

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