Salesforce Admin 301 Certification - Practice Paper Set 8

Sharing rules can be formed on the following except:


Options are :

  • Standard objects
  • Custom objects
  • Objects on managed packages (Correct)
  • Junction Objects

Answer : Objects on managed packages

Which of the following is true that can cause data loss when an existing custom field is changed? (Check all that apply)


Options are :

  • Changing to Number from any other type (Correct)
  • Changing to or from type Date or Date/Time (Correct)
  • Changing to number from Percent (Correct)
  • Changing to one Currency from any other currency type (Correct)

Answer : Changing to Number from any other type Changing to or from type Date or Date/Time Changing to number from Percent Changing to one Currency from any other currency type

Which step is required when configuring the new Salesforce for outlook?


Options are :

  • Select the appropriate config template
  • Enable the chatter feed sync with Outlook
  • Assign users and profiles to a configuration (Correct)
  • Select sync direction and conflict behaviour (Correct)

Answer : Assign users and profiles to a configuration Select sync direction and conflict behaviour

Which permission must a user have to trace in real-time using the system log?


Options are :

  • 'Manage Users' permission
  • 'View Encrypted Data' permission
  • 'Manage Call Center' permission
  • 'View All Data' permission (Correct)

Answer : 'View All Data' permission

How long does a backup data export remain on Salesforce CRM before it is automatically deleted?


Options are :

  • 48 hours
  • 12 hours
  • 24 hours (Correct)

Answer : 24 hours

Which objects can be stored in a folder?


Options are :

  • Dashboards (Correct)
  • Reports (Correct)
  • Emails
  • Documents (Correct)

Answer : Dashboards Reports Documents

Which cannot be customized in Ideas?


Options are :

  • Search layouts
  • Half Life
  • Page layout (Correct)
  • Communities

Answer : Page layout

What is the significance of Primary Master Detail Relationship in a Junction Object?


Options are :

  • Both A & B (Correct)
  • No such Significance
  • Look and Feel is inherited from Primary Master Object
  • Record Ownership is inherited from Primary Master Object

Answer : Both A & B

The customer support manager needs to create and edit users that are in a subordinate role. One way to accomplish this is by...


Options are :

  • granting login access to the customer support manager
  • placing the customer support manager in a super user position
  • creating a sharing rule whereby the customer support manager has edit access to all user records
  • giving delegated administrative rights to the customer support manager (Correct)

Answer : giving delegated administrative rights to the customer support manager

When overriding a standard button that is not the Save button, which feature can be used to replace the standard functionality?


Options are :

  • Visual force pages (Correct)
  • Visual force controllers
  • Apex classes
  • Apex trigger

Answer : Visual force pages

If your company's fiscal year begins on February 1st and contains the 12 gregorian months, do you need to enable custom fiscal years?


Options are :

  • Yes
  • No (Correct)

Answer : No

Dynamic Dashboards allow data to be displayed by the user viewing it, rather than by a specified running user - eliminating the need to create the same dashboard for multiple users.


Options are :

  • False
  • True (Correct)

Answer : True

When I convert a lead to an Opportunity, I must give the opportunity a unique name so I know what it is (ex: Pacific Bank Red Package).


Options are :

  • True (Correct)
  • False

Answer : True

A role has many to many relationships with the user?


Options are :

  • True
  • False (Correct)

Answer : False

Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year.


Options are :

  • True (Correct)
  • False

Answer : True

A security token is required for API access when connecting from an IP address within the list of trusted networks.


Options are :

  • True
  • False (Correct)

Answer : False

Which of the following is inline editing not supported?


Options are :

  • Case Stage
  • Related Lists (Correct)
  • Read-Only Fields (Correct)
  • List View
  • System Fields (Correct)
  • Contact Phone Number

Answer : Related Lists Read-Only Fields System Fields

Public groups can be any combination of other public groups, users, roles and .


Options are :

  • Managers
  • Profile
  • Roles & subordinates (Correct)
  • None of the above

Answer : Roles & subordinates

How does an administrator create an opportunity business process that by passes a sales representative's immediate manager and goes directly to the CEO for approval when a deal is worth more than 1 Million dollars?


Options are :

  • Create an approval process that skips to the CEO approval step if the deal is > $1 million (Correct)
  • Create a workflow rule with a tome-based trigger that alerts the CEO if a 1 million dollar deal has not been updated within 2 days.
  • Create a workflow rule with a field update that sets the sales representative's immediate manager to be the CEO if the deal is larger than 1 million dollars.

Answer : Create an approval process that skips to the CEO approval step if the deal is > $1 million

Which of the following are true about List Views?


Options are :

  • All of the above
  • Export List View data to Excel
  • Save list views for future use. (Correct)
  • Follow records and view related Chatter posts. (Correct)
  • Specify which groups of users have access to the list view. (Correct)
  • Print list views. (Correct)

Answer : Save list views for future use. Follow records and view related Chatter posts. Specify which groups of users have access to the list view. Print list views.

You cannot delete all the record types for an object if the object is referenced in which of the following:


Options are :

  • Apex Code script (Correct)
  • Profiles
  • Page layouts

Answer : Apex Code script

Customer Portal users can view the tags section of a page, if it is included in a page layout.


Options are :

  • False (Correct)
  • True

Answer : False

Which of the following is not part of the Profile?


Options are :

  • Field Level Security
  • Roles (Correct)
  • Page Layout
  • User License
  • Record Types

Answer : Roles

Which is NOT an option for customizing Sales force Content?


Options are :

  • Customer fields
  • Validation Rules
  • Workspace permissions
  • Workflow Rules (Correct)

Answer : Workflow Rules

The mini view does not display if the record in the detail view does not have records associated with it.


Options are :

  • False
  • True (Correct)

Answer : True

Where could a user go to find information on upcoming Sales force product releases? Choose 3 answer


Options are :

  • Sales force Ideas (Correct)
  • App Exchange
  • CRM Community (Correct)
  • www.salesforce.com (Correct)

Answer : Sales force Ideas CRM Community www.salesforce.com

Standard Reports May be used as a starting point for Custom Reports


Options are :

  • True (Correct)
  • False

Answer : True

YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?


Options are :

  • They will not be able to complete the installation process as they have reached the maximum number of custom tabs (Correct)
  • The installation will succeed
  • The installation will succeed, but only the reports,
  • They will not be able to complete the installation process as they have reached the maximum number of custom objects

Answer : They will not be able to complete the installation process as they have reached the maximum number of custom tabs

The administrator changes the organization time zone from 'pacific daylight' to 'central'. Which users will be affected?


Options are :

  • All users in pacific timezone
  • All users in the organization
  • None (Correct)
  • All users in central timezone

Answer : None

For custom object records to appear in search results associated tab only needs to exist; the tab does not have to be visible to users.


Options are :

  • True (Correct)
  • False

Answer : True

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