Salesforce Admin 301 Certification - Practice Paper Set 5

Who can submit an idea to Salesforce.com IdeaExchange?


Options are :

  • Salesforce.com users
  • Salesforce.com partners
  • Sales force employees
  • Anyone who has a login to Idea Exchange (Correct)

Answer : Anyone who has a login to Idea Exchange

You can share the Dashboard components snapshot with everyone in the Company with chatter?


Options are :

  • No, we cannot share with the company
  • Yes and everyone will be able to see it regardless of access to dashboard (Correct)
  • Yes we can share, but only people having access to dashboard will be able to see the data
  • No, we cannot share with people who do not have access to the dashbaord

Answer : Yes and everyone will be able to see it regardless of access to dashboard

Where are active currencies located?


Options are :

  • User record (Personal Setup) (Correct)
  • Company Profile (Correct)
  • Security Control
  • None of the above

Answer : User record (Personal Setup) Company Profile

Account Teams are not available for Professional Edition


Options are :

  • False
  • True (Correct)

Answer : True

How can you export accounts and contacts in a Contact Manager edition of Salesforce?


Options are :

  • Since there is no Weekly Export in contact manager, you can instead install Salesforce for outlook.
  • There is no export option in Contact Manager
  • Use Connect for Outlook because Salesforce for Outloook does not run without API.
  • You can create a report on those records and use the 'Export Details' button. (Correct)
  • Export those records using weekly data export from 'Setup > Administration Setup > Data Management > Export'.

Answer : You can create a report on those records and use the 'Export Details' button.

What is Force.com Builder? Choose 3 answers:


Options are :

  • Customize standard applications provided by Salesforce.com or build their own on-demand applications
  • Build custom Applications (Correct)
  • Group standard and custom tabs into new custom applications
  • Modify the applications to meet your needs (No- Coding) (Correct)
  • Point-and-click customization tool (Correct)

Answer : Build custom Applications Modify the applications to meet your needs (No- Coding) Point-and-click customization tool

You can only import only one language at a time per CSV file


Options are :

  • False
  • True (Correct)

Answer : True

What is the maximum length of the alias field?


Options are :

  • 12
  • 8 (Correct)
  • 10

Answer : 8

You cannot delete a standard report.


Options are :

  • False
  • True (Correct)

Answer : True

Folders are used to organize the following (choose all that apply)


Options are :

  • Documents
  • None of the above
  • Reports
  • All of the above (Correct)
  • Dashboards
  • Email templates

Answer : All of the above

Which are true about Email to Salesforce Enhancements after Spring 11 release?


Options are :

  • These enhancements will automatically apply without the need for setup.
  • You can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items. (Correct)
  • You can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records or whether you'd like us to first try to automatically assign them. (Correct)
  • Is now available in all editions except contact manager and group.

Answer : You can now choose whether you'd like emails we couldn't automatically assign to be sent to My Unresolved Items. You can now choose whether you'd like all emails to be sent to My Unresolved Items so you can manually assign them to related records or whether you'd like us to first try to automatically assign them.

In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.


Options are :

  • False (Correct)
  • True

Answer : False

Which of the following are true about the Default Division field on the User object?


Options are :

  • Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division. When users create records related to an account or other record that already has a division, the new record is assigned to the existing record's division; the default division is not used. This setting does not restrict the user from viewing or creating records in other divisions. Users can change their division at any time. Available only in organizations that use divisions to segment their data.
  • Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division. When users create records related to an account or other record that already has a division, the new record is assigned to the existing record's division; the default division is not used. This setting does not restrict the user from viewing or creating records in other divisions. Users cannot change their division. Available only in organizations that use divisions to segment their data. (Correct)
  • Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division. When users create records related to an account or other record that already has a division, the new record is assigned to the existing record's division; the default division is not used. This setting restricts the user from viewing or creating records in other divisions. Users cannot change their division. Available only in organizations that use divisions to segment their dat

Answer : Division that is applied, by default, to all new accounts and leads created by the user, unless he or she explicitly sets a different division. When users create records related to an account or other record that already has a division, the new record is assigned to the existing record's division; the default division is not used. This setting does not restrict the user from viewing or creating records in other divisions. Users cannot change their division. Available only in organizations that use divisions to segment their data.

File attachments, document tabs, and sales force content count towards Data Storage:


Options are :

  • True
  • False (Correct)

Answer : False

Which of the following cannot be done by a user to records owned by others when the organization wide default is set to Read / Write to an object?


Options are :

  • Change ownership (Correct)
  • Search Records
  • Report on records
  • Delete records (Correct)
  • Add related records
  • Edit details on records

Answer : Change ownership Delete records

Inline Editing is available in visual force pages?


Options are :

  • True (Correct)
  • False

Answer : True

Permission sets can replace the need for profiles.


Options are :

  • True
  • False (Correct)

Answer : False

How many fields can be enabled for tracking on a custom Object?


Options are :

  • 30
  • 20 (Correct)
  • 40
  • 10

Answer : 20

How many app exchange apps can you install in EE?


Options are :

  • 20
  • 10 (Correct)
  • 5
  • 15

Answer : 10

Programmatic features generally consist of hooks and targets. Which of the following are hooks? Choose 2 answers


Options are :

  • Apex Class
  • Apex Trigger
  • Customer Button (Correct)
  • Customer Link (Correct)

Answer : Customer Button Customer Link

If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application


Options are :

  • False (Correct)
  • True

Answer : False

All of the following are types of AppExchange Applications EXCEPT:


Options are :

  • Composite
  • Provisional (Correct)
  • Native
  • Client

Answer : Provisional

You can't package workflow rules with time triggers.


Options are :

  • False
  • True (Correct)

Answer : True

What other permissions does the 'Manage Analytic Snapshots' permission require (Select all that apply).


Options are :

  • Schedule Dashboards (Correct)
  • Manage All Data
  • Run Reports (Correct)
  • View Setup and Configuration (Correct)

Answer : Schedule Dashboards Run Reports View Setup and Configuration

Which of the following are true about Web-to-Lead:


Options are :

  • The format for date and currency fields captured online is taken from the users browser settings
  • Salesforce CRM runs field validation rules before creating records (Correct)
  • All required fields must have a value before a record can be created (Correct)

Answer : Salesforce CRM runs field validation rules before creating records All required fields must have a value before a record can be created

Based on existing Master-Detail and Lookup relationships between objects, Sys Admins can create Custom Report Types to:


Options are :

  • Define both inner and outer joins (Correct)
  • Choose which standard and custom objects to display (Correct)
  • Select which fields can be used as columns (Correct)

Answer : Define both inner and outer joins Choose which standard and custom objects to display Select which fields can be used as columns

Sales reps at AW Computing need assistance from product managers when selling certain products. Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?


Options are :

  • Enable sales teams and allow users to add the product manager (Correct)
  • Notify the product manager using opportunity update reminders
  • Use similar opportunities to show opportunities related to the product manager
  • Enable account teams and allow users to add the product manager

Answer : Enable sales teams and allow users to add the product manager

What type of information can NOT be shown with an S-Control Dashboard component?


Options are :

  • Flash representations of data
  • Combination of two other Dashboard components
  • Data Warehouse information
  • External feed of data (Correct)

Answer : External feed of data

Salesforce Console only displays views that were previously created.


Options are :

  • False
  • True (Correct)

Answer : True

When would you use APEX? Choose 2 answers.


Options are :

  • Use classes when coding APEX that will be used by other developers (Correct)
  • When you need t o process one record at a time
  • If you want to attach business logic to a data event (Correct)
  • When you can use a custom formula field

Answer : Use classes when coding APEX that will be used by other developers If you want to attach business logic to a data event

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