Salesforce Admin 301 Certification - Practice Paper Set 12

Which one of these may be a controlling field and a dependant field?


Options are :

  • Custom picklist (Correct)
  • Standard picklist
  • Standard checkbox
  • Custom checkbox

Answer : Custom picklist

Where does Chatter Feed display?


Options are :

  • On Chatter profiles. (Correct)
  • On the Home tab and Chatter tab. (Correct)
  • On List Views.
  • Under related lists.
  • On record detail pages. (Correct)
  • On Chatter groups (Correct)

Answer : On Chatter profiles. On the Home tab and Chatter tab. On record detail pages. On Chatter groups

When you add a custom object tab, all of the following will be accessible with the object EXCEPT


Options are :

  • Recent Items
  • Added to New Link/Create New Object Drop Down
  • Sidebar Search
  • Custom Object Reports (Correct)

Answer : Custom Object Reports

Which Sales Cloud Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?


Options are :

  • Email Attachment Enhancements
  • Email to Salesforce Enhancements.
  • Email Association Enhancements.
  • Activity Attachment Enhancements
  • Salesforce Mobile Usage Data in Custom Report Types. (Correct)
  • Cloud Scheduler Enhancements. (Correct)

Answer : Salesforce Mobile Usage Data in Custom Report Types. Cloud Scheduler Enhancements.

Which is a capability of Chatter? Choose 3 answers:


Options are :

  • Receive recommendations for users and records to follow
  • Receive updates related to records followed by a user (Correct)
  • Post updates, files, links to Chatter pages (Correct)
  • Share updates, files, and links with Leads and Contacts
  • Follow people within Salesforce organization (Correct)

Answer : Receive updates related to records followed by a user Post updates, files, links to Chatter pages Follow people within Salesforce organization

When you click Printable view , the report will display in a print ready format in Excel?


Options are :

  • True (Correct)
  • False

Answer : True

What can stop a scheduled report-dashboard run?


Options are :

  • The running user does not have access to the dashboard folder (Correct)
  • There is another report to be run 15 mins before that
  • The report is saved in a folder you do not have access to
  • The report is scheduled for every week

Answer : The running user does not have access to the dashboard folder

Which action type is represented by an icon in the process visualizer? Choose 2 answers


Options are :

  • Start a new task (Correct)
  • Send an email alert (Correct)
  • View recall details
  • Request rejection details

Answer : Start a new task Send an email alert

You can create Custom Summary Formulas based on Custom Formula Fields.


Options are :

  • False
  • True (Correct)

Answer : True

Is it possible to relate a person account to a contact on a business account.


Options are :

  • True
  • False (Correct)

Answer : False

Existing records that meet the Workflow Rule criteria trigger the Rule.


Options are :

  • True
  • False (Correct)

Answer : False

The company wants all opportunities associated with an account to be added in and displayed on the account record detail page. Is it possible?


Options are :

  • Yes, workflow rule
  • Yes, roll up summary field (Correct)
  • Yes, custom summary field
  • No, accounts cannot be edited

Answer : Yes, roll up summary field

An administrator would like to compare a field or expression to a list of static values. Which of the following functions should be used?


Options are :

  • CONTAINS (Correct)
  • TRIM
  • VALUE
  • ISNUMBER

Answer : CONTAINS

Formula and roll-up summary fields are included in backup exports


Options are :

  • False (Correct)
  • True

Answer : False

A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?


Options are :

  • Sharing rules (Correct)
  • Roles
  • Permissions
  • Profiles
  • Public groups

Answer : Sharing rules

When a field is deleted it sits in the recycling bin for 30 days


Options are :

  • False (Correct)
  • True

Answer : False

Which statement is true regarding High Volume Portal users? Choose 2 answers


Options are :

  • Are not assigned to roles in the role hierarchy (Correct)
  • Can view documents from Content workspaces
  • Cannot own an Account record (Correct)
  • Are allotted extra data storage usage

Answer : Are not assigned to roles in the role hierarchy Cannot own an Account record

Data Validation Rules are executed for a field (vs. as record).


Options are :

  • False (Correct)
  • True

Answer : False

When a case is deleted, following are deleted except:


Options are :

  • Case activities
  • Case comments
  • Case tasks
  • Solution (Correct)

Answer : Solution

Which of the following does Salesforce CRM provide for restricting login access to the application? Choose 3 answers


Options are :

  • Organization-wide IP restrictions (Correct)
  • Organization-wide login hour restrictions
  • Profile-based login hour restrictions (Correct)
  • Profile-based IP restrictions (Correct)

Answer : Organization-wide IP restrictions Profile-based login hour restrictions Profile-based IP restrictions

When creating a Many-to-Many relationship you will need to use a


Options are :

  • Workflow Field update
  • Lookup Field
  • Sharing Rules
  • Junction Object (Correct)

Answer : Junction Object

What can be reviewed using the process visualizer?


Options are :

  • Approval Processes (Correct)
  • Support Processes
  • Sales Processes
  • Workflow Rules

Answer : Approval Processes

AW Computing needs to track the manufacturer and model for specific computers and laptops. How can the system administrator ensure that manufacturer selected influences the values available for model.


Options are :

  • Create a lookup field from the manufacturer object to the model object
  • Create a multi-select picklist field that includes both manufacturers and models.
  • Create a manufacturer field as the dependent picklist and the model as the controlling picklist.
  • Create a manufacturer field as a controlling picklist and the model as a dependent picklist (Correct)

Answer : Create a manufacturer field as a controlling picklist and the model as a dependent picklist

Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).


Options are :

  • False
  • True (Correct)

Answer : True

When are custom fields removed from the recycle bin?


Options are :

  • 90 days
  • 60 days
  • 30 days
  • 45 days (Correct)

Answer : 45 days

Which of the following relationships are correct?


Options are :

  • Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign
  • Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign (Correct)
  • Lead, Contacts, and Opportunities can be associated to only one Campaign

Answer : Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign

Who are the three types of users that can grant Sharing privileges on a given record? Select all that apply:


Options are :

  • Executives
  • Systems admin (Correct)
  • Anyone higher in the role hierarchy (Correct)
  • Owner (Correct)
  • Group Members

Answer : Systems admin Anyone higher in the role hierarchy Owner

Select all that are custom field types. (check all that apply)


Options are :

  • List Box
  • Email (Correct)
  • Number (Correct)
  • Percent (Correct)
  • Phone (Correct)

Answer : Email Number Percent Phone

You can enable field encryption by:


Options are :

  • Selecting 'Enable Field Encryption' under Organization Wide Defaults
  • It is enabled by default
  • Contacting Saleforce.com Customer Support (Correct)

Answer : Contacting Saleforce.com Customer Support

What is the number one predictor of successful change management?


Options are :

  • Executive Sponsorship (Correct)
  • Defined Sales Process
  • Correct License selection
  • Cleansed Data

Answer : Executive Sponsorship

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