Sales Force ADM-201 Administration Essentials for New Admin Set 5

What happens when an email is sent to a customer from a case?


Options are :

  • Case assignment rules are deleted
  • Case hierarchy is reset
  • Case escalation rules are deleted
  • Case escalation is reset (Correct)

Answer : Case escalation is reset

What is Sharing Rule?
A.Automated rules that grant access to groups of users
B.Exceptions to Org. wide Defaults
C.Rules given for group of user working closely on a project
D.Irrelevant for Public Read / Write Organizations


Options are :

  • A,C,D
  • A,B,C
  • B,C,D
  • A,B,D (Correct)

Answer : A,B,D

A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator
will have to build a custom forecast for the same.


Options are :

  • False (Correct)
  • True

Answer : False

The size limit for documents uploaded is:


Options are :

  • 25 Megabyte
  • 3 Megabyte
  • 5 Megabyte (Correct)
  • 1 Megabyte

Answer : 5 Megabyte

For how many days deleted records are kept in the Recycle Bin?


Options are :

  • 30
  • 60
  • 45
  • 15 (Correct)

Answer : 15

Queues cannot be created on which Object in salesforce.com?


Options are :

  • Account (Correct)
  • Lead
  • Custom Object
  • Case

Answer : Account

You can update licenses on the Company Profile.


Options are :

  • True
  • False (Correct)

Answer : False

Can an administrator change the profile settings of the Standard Solution Manager profile?


Options are :

  • No
  • Depends on the Setting of the Administrator profile (Correct)
  • Yes

Answer : Depends on the Setting of the Administrator profile

Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type?


Options are :

  • Yes (Correct)
  • No

Answer : Yes

Activities are both Tasks and Calendars


Options are :

  • False
  • True (Correct)

Answer : True

The Account owner, Opportunity Owners and case owners:


Options are :

  • Has to be the same user
  • Has to be from the Same Profile
  • Has to be from the same Role
  • Can be different Users (Correct)

Answer : Can be different Users

Why would you use early triggers?


Options are :

  • To allow notification before a case actually escalates (Correct)
  • To escalate a case according to a time zone
  • To send an auto response email to customers
  • To escalate any case within a period

Answer : To allow notification before a case actually escalates

What is True about the Role Hierarchy

A.Controls data visibility
B.Controls record roll-up forecating and reporting
C.Not necessarily the company org. chart
D.Controls Read / Write and Transfer Rules for each user


Options are :

  • A,B,C (Correct)
  • B,C,D
  • A,C,D
  • A,B,D

Answer : A,B,C

Which of the following is Not a Mandatory Field while creating a User Record?


Options are :

  • Profile
  • Alias
  • Role (Correct)
  • Community Nickname

Answer : Role

What objects are cases related to?
A.Accounts
B.Forecast
C.Contacts
D.Campaign


Options are :

  • B,C
  • A,B
  • A,C (Correct)
  • A,D

Answer : A,C

What happens when you delete an object that is related to a junction object by a lookup
relationship?


Options are :

  • The junction object is deleted
  • The master records are deleted
  • The related fields in the junction object is deleted (Correct)
  • The intersection object is deleted

Answer : The related fields in the junction object is deleted

Which tool should be used to Import more than 65000 records in Salesforce.com?


Options are :

  • SFDC Import Wizard
  • Data Loader (Correct)

Answer : Data Loader

What statements is False for a workflow task:


Options are :

  • Historical tracking is allowed for workflow task
  • The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default
  • A single task can be assigned to multiple users (Correct)
  • To assign tasks to multiple users, create multiple tasks as outcomes of the rule

Answer : A single task can be assigned to multiple users

Identify the statement that correctly defines data validation


Options are :

  • Data validation ensures the integrity of data after its saved in SF
  • Data validation ensures the integrity of data before its saved in SF (Correct)
  • Data validation ensures the integrity of data when data is exported in SF
  • Data validation ensures the integrity of data when data is imported in SF

Answer : Data validation ensures the integrity of data before its saved in SF

On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?


Options are :

  • Blank
  • Last Day of Current Quarter (Correct)
  • Today
  • Last Day of Current Month

Answer : Last Day of Current Quarter

What is not true about sharing Rules?


Options are :

  • U can edit the access levels for any sharing rule. You can change the specified groups / roles for the rule (Correct)
  • Sharing rules open up access whereas org wide defaults restrict access
  • When u delete a sharing rule, the sharing access created by that rule is automatically removed
  • When u modify which users are in a group rule, the sharing rules are re-evaluated to add/remove access as necessary.
  • Sharing rules apply to all new and existing records owned by the specified role / group members

Answer : U can edit the access levels for any sharing rule. You can change the specified groups / roles for the rule

Which Feature is not available in Salesforce.com?


Options are :

  • Organization based Login IP ranges
  • Profile based Login Hours
  • Profile based Login IP Ranges
  • Organization based Login Hours (Correct)

Answer : Organization based Login Hours

What is the significance of Primary Master Detail Relationship in a Junction Object?


Options are :

  • Both A & B (Correct)
  • Record Ownership is inherited from Primary Master Object
  • No such Significance
  • Look and Feel is inherited from Primary Master Object

Answer : Both A & B

Data validation ensures the integrity of data when data is exported in SF


Options are :

  • False (Correct)
  • True

Answer : False

Author and the owner have same access to the document


Options are :

  • True
  • False (Correct)
  • Neither True nor False

Answer : False

Which of the following components is displayed only if the record in the detail view has associated
records?


Options are :

  • Mini View (Correct)
  • List view
  • Console layout
  • Mini Page Layout

Answer : Mini View

If using Customizable forecasting there is a separate forecast role hierarchy


Options are :

  • True (Correct)
  • False

Answer : True

On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?


Options are :

  • Account
  • Contacts
  • Opportunity
  • Case (Correct)

Answer : Case

Dashboards can be created by using Standard Reports as Source Reports?


Options are :

  • True (Correct)
  • False

Answer : True

Which of the following components inherits the record type and profile associations, related lists,
fields, and field access settings from its associated page layout?


Options are :

  • Related Objects
  • Console layout
  • Detail View
  • Mini Page Layout (Correct)

Answer : Mini Page Layout

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