Salesforce ADM-201: Administration Essentials Cert Set 3

A Workflow Alert can be tracked in Activity History


Options are :

  • True (Correct)
  • False

Answer : True

A Workflow Approval process may be used for all of the following objects EXCEPT:


Options are :

  • Opportunity
  • Users (Correct)
  • Assets
  • Contracts

Answer : Users

A Workflow rule can only be triggered when a record is created.


Options are :

  • True
  • False (Correct)

Answer : False

According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for users who view SalesForce for 3 or more hours a day.


Options are :

  • True (Correct)
  • False

Answer : True

Account team is a set of users that normally work together on _________?


Options are :

  • Accounts (Correct)
  • Leads
  • Opportunities
  • Contacts
  • Cases

Answer : Accounts

Account Teams are not available for Professional Edition


Options are :

  • True (Correct)
  • False

Answer : True

Account Teams might be utilized for what?


Options are :

  • Sharing (Correct)
  • Reporting (Correct)
  • Private Sharing Model
  • Activities

Answer : Sharing Reporting

Accounts can be created by converting a lead to an opportunity, or by manual entry.


Options are :

  • True (Correct)
  • False

Answer : True

Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record).


Options are :

  • True (Correct)
  • False

Answer : True

Activities are both Tasks and Calendars


Options are :

  • True (Correct)
  • False

Answer : True

Adding & Searching for Records: Which search option allows me to search across multiple fields including notes, descriptions, and comments?


Options are :

  • Advanced Search (Correct)
  • Sidebar Search
  • Both

Answer : Advanced Search

Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.


Options are :

  • True
  • False (Correct)

Answer : False

Adding Records: I must always search for a company or contact record BEFORE adding a new lead, opportunity, contact, or account into Salesforce.


Options are :

  • True (Correct)
  • False

Answer : True

Adding Records: If I add a duplicate record because I havenít searched before adding a new one, the following events will be likely to happen:


Options are :

  • The data quality in Salesforce.com will start to suck, and head office reports will no longer be accurate
  • I will complain when I inevitably end up adding notes or events to the wrong record
  • I will feel so guilty that I will be compelled to sign over my commissions to Bill, who needs more money to save homeless cats in the city of Boston
  • I will need to delete the duplicate record I have added, or merge the 2 duplicate records together. (Correct)
  • All of the above

Answer : I will need to delete the duplicate record I have added, or merge the 2 duplicate records together.

Advanced filter conditions can be applied to a roll-up summary field:


Options are :

  • True
  • False (Correct)

Answer : False

After Spring &39; 11 upgrade the System Administrator noticed that he can no longer see the "Report Builder" permission on profiles. Which of the following explains the scenario?


Options are :

  • Report Builder is no longer in use in Spring 11.
  • All profiles get access to the report builder by default. (Correct)
  • The old report wizard will be available only to users in Accessibility Mode.
  • Only Group and Professional Edition organizations can use report builder.
  • Only Enterprise and Unlimited Edition organizations can use report builder.
  • None of the above.

Answer : All profiles get access to the report builder by default.

All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:


Options are :

  • External Id
  • Parent External Id
  • Record Id
  • Record Number (Correct)

Answer : Record Number

All of the following objects may have a queue EXCEPT


Options are :

  • Accounts (Correct)
  • Cases
  • Leads
  • Custom Objects

Answer : Accounts

All personalization made to the Reports tab (expanding and collapsing of folders) is saved automatically. When a user returns to the Reports Tab in future sessions, the settings will remain intact until they are changed:


Options are :

  • True (Correct)
  • False

Answer : True

All the following are Main Setup areas in Salesforce.com EXCEPT?


Options are :

  • Personal Setup
  • App Setup
  • Data Setup (Correct)
  • Administration Setup

Answer : Data Setup

An account team can be added by all Except:


Options are :

  • Owner
  • Anyone in the team (Correct)
  • Anyone above owner in role hierarchy
  • Administrator

Answer : Anyone in the team

An active user record consumes a license.


Options are :

  • True (Correct)
  • False

Answer : True

An admin changed the org default language from English to spanish. What must end users do to see this change?


Options are :

  • Nothing they will see the application in Spanish immediately
  • Refresh their browser
  • Logout then login again
  • Change their language personal preference to Spanish (Correct)

Answer : Change their language personal preference to Spanish

An administrator has given access to all users to view the public folders in solution with categories. Which permission will enable the user to create more categories?


Options are :

  • Edit on solution (Correct)
  • Create on solution
  • Delete on solution
  • View on solution

Answer : Edit on solution

An Approval Process begins when a record is:


Options are :

  • Created
  • Saved
  • Edited
  • Submitted for Approval (Correct)

Answer : Submitted for Approval

An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.


Options are :

  • Yes
  • No (Correct)
  • Depends on the Settings

Answer : No

An S-Control may be all of the following EXCEPT:


Options are :

  • HTML
  • XML (Correct)
  • URL
  • Snippet

Answer : XML

An S-Control may be used in all of the following ways EXCEPT:


Options are :

  • Dashboard Component
  • Custom Button
  • Custom Link
  • Import Wizard (Correct)

Answer : Import Wizard

APIís are not available for use in which Salesforce.com edition?


Options are :

  • Developer Edition
  • Professional edition (Correct)
  • Enterprise Edition
  • Unlimited edition

Answer : Professional edition

Are custom object reports accessible when you add a custom object tab?


Options are :

  • Yes
  • No (Correct)
  • Only if the Object is not related to any other object

Answer : No

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