Salesforce ADM-201: Administration Essentials Cert Set 22

Which of the following statements is true about transferring leads?


Options are :

  • You can transfer to users, but not to queues
  • You can transfer to queues, but not to users
  • You can transfer to both queues and users (Correct)

Answer : You can transfer to both queues and users

Which of the following statements is/are true for sharing rules? (Check all that apply)


Options are :

  • Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults (Correct)
  • Sharing rules apply only to new records owned by specified role or group member
  • When you transfer records from user to another, the sharing rules are removed during the transfer.
  • You cannot change the specified groups or roles for sharing rules. (Correct)

Answer : Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults You cannot change the specified groups or roles for sharing rules.

Salesforce DEV-501 Apex Visualforce Controller Practice Exam Set 2

Which of the following types of packages can be upgraded?


Options are :

  • Managed Packages (Correct)
  • Unmanaged Packages
  • Both A & B
  • None of the Above

Answer : Managed Packages

Which of the following utilize the "Automated Case User" (Select all that apply):


Options are :

  • When a case is automatically assigned using assignment rules this user is listed in the case history (Correct)
  • When a email notification is triggered via workflow this user is listed in the case history
  • When a case is escalated this user is listed in the case history (Correct)
  • When a case is created via Web-To-Case this user is listed in the case history (Correct)
  • When a case is created via Email-To-Case this user is assigned as the case owner.

Answer : When a case is automatically assigned using assignment rules this user is listed in the case history When a case is escalated this user is listed in the case history When a case is created via Web-To-Case this user is listed in the case history

Which of the following was NOT a new feature in Summer 09?


Options are :

  • Workflow Visualizer
  • Enhanced Chart Analytics
  • List Views for Sales Teams
  • Enhanced Page Layout Editor (Correct)

Answer : Enhanced Page Layout Editor

Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 4

Which of the following will not bypass Identity Confirmation? (Select one)


Options are :

  • The userís profile has IP login restrictions enabled.
  • The user has logged into Salesforce previously from their current IP address.
  • The user has activated this computer before and has a stored activation cookie.
  • The userís record has the "Bypass User Identity Confirmation" checkbox enabled. (Correct)
  • The user is logging in from an IP address within the list of trusted networks.

Answer : The userís record has the "Bypass User Identity Confirmation" checkbox enabled.

Which of the statements are true for Cases:


Options are :

  • Manually entering the case received from an email (Correct)
  • Automatically generated by an email or website form (Correct)
  • Can be assigned only automatically by rule assignment however it can be reassigned manually at later time
  • Associated to Contacts and Accounts (Correct)

Answer : Manually entering the case received from an email Automatically generated by an email or website form Associated to Contacts and Accounts

Which of the statements is/are true for data validation?


Options are :

  • Data Validation can enforce data integrity as well as make a field required in the page layout (Correct)
  • Data Validation can prevent duplication of records (Correct)
  • Data Validation run on the client machine after the user clicks the Save button
  • Data Validation rules are not enforced when using API & import operations
  • Validation rules can be activated / deactivated by the user

Answer : Data Validation can enforce data integrity as well as make a field required in the page layout Data Validation can prevent duplication of records

Salesforce DEV-501 Certified Advanced Developer PracticeTest Set 3

Which of them is not a Standard Business Object?


Options are :

  • Accounts
  • Contacts
  • Ideas (Correct)
  • Leads

Answer : Ideas

Which of these are inherited from objects on homepage in a console layout?


Options are :

  • Related lists
  • Custom objects (Correct)
  • Field level security (Correct)
  • Page layout

Answer : Custom objects Field level security

Which of these has many-to-many relationship?


Options are :

  • Each solution is associated with one case, one case associated with only one solution
  • Each solution is associated with one case, but a case can be associated with multiple solutions
  • Each solution can be associated with multiple cases, but a case can be associated with only one case
  • Each solution can be associated with multiple cases and a case can be associated with multiple solutions (Correct)

Answer : Each solution can be associated with multiple cases and a case can be associated with multiple solutions

Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 7

Which of these is NOT true of "list views" in SFDC:


Options are :

  • I can choose different list formats from the drop-down menu at the top of any list.
  • List views can only be created or customized by my administrator (Correct)
  • List views are customizable, and I can create and customize my own views
  • I can change my list view format for any record type by choosing a view type from the drop-down-menu
  • I can drag and drop columns within my list view to change the appearance or order of data

Answer : List views can only be created or customized by my administrator

Which of these is NOT true: it is possible to import my existing contacts from Outlook by:


Options are :

  • Clicking "set-up" and using the import wizard
  • Sending emails to myself (Correct)
  • Connecting SFDC with Outlook and submitting contacts and leads to SFDC directly from my email

Answer : Sending emails to myself

Which one does NOT apply to Custom Formula Fields?


Options are :

  • Custom Formula Fields can reference other formula fields (Correct)
  • Custom Formula Fields can reference standard fields
  • Custom Formula Fields can reference custom fields
  • Custom Formula Fields can calculate across objects

Answer : Custom Formula Fields can reference other formula fields

Salesforce DEV-501 Apex Visualforce Controller Practice Exam Set 6

Which one is the following is a salesforce.com definition for a Lead?


Options are :

  • Any person, organization or company that may be interested in your products and services, not yet customers (Correct)
  • An organization, individual or company involved with your business such as customers, competitors and partners
  • Any potential revenue-generating event i.e. "sales deal"
  • Any individual or influencer associated with an account

Answer : Any person, organization or company that may be interested in your products and services, not yet customers

Which one is the following is a salesforce.com definition for an opportunity?


Options are :

  • Any person, organization or company that may be interested in your products and services, not yet customers
  • An organization, individual or company involved with your business such as customers, competitors and partners
  • Any potential revenue-generating event i.e. "sales deal" (Correct)
  • Any individual or influencer associated with an account

Answer : Any potential revenue-generating event i.e. "sales deal"

Which one of these is NOT a recorded "activity" in SFDC?


Options are :

  • Emails
  • Dials (Correct)
  • Events
  • Tasks
  • Log a Call (after call completion)

Answer : Dials

Salesforce DEV-501 Certified Advanced Developer PracticeTest Set 1

Which one of these may be a controlling field and a dependant field?


Options are :

  • Custom picklist (Correct)
  • Standard picklist
  • Standard checkbox
  • Custom checkbox

Answer : Custom picklist

Which option is NOT true of events?


Options are :

  • Events are scheduled events or meetings
  • Events are to-do lists (Correct)
  • I can invite participants to an Event (like scheduling a demo, for example)
  • Events automatically move to Activity History when the time of the Event is past.

Answer : Events are to-do lists

Which permission allows a user to create a new solution?


Options are :

  • Edit
  • Read
  • Create (Correct)
  • Delete

Answer : Create

Salesforce Sales-Cloud-Consultant Certification PracticeTest Set 7

Which report format provides a tabular listing of data with sorting and subtotalling of said data.


Options are :

  • Matrix
  • Tabular
  • Summary (Correct)

Answer : Summary

Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?


Options are :

  • Summary
  • Matrix (Correct)
  • Tabular

Answer : Matrix

Which report type provides a simple list of data with no subtotals?


Options are :

  • Matrix
  • Summary
  • Tabular (Correct)
  • Custom
  • Standard

Answer : Tabular

Salesforce DEV-501 Apex Visualforce Controller Practice Exam Set 1

Which Sales Cloud Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?


Options are :

  • Cloud Scheduler Enhancements. (Correct)
  • Email Attachment Enhancements
  • Activity Attachment Enhancements
  • Email Association Enhancements.
  • Salesforce Mobile Usage Data in Custom Report Types. (Correct)
  • Email to Salesforce Enhancements.

Answer : Cloud Scheduler Enhancements. Salesforce Mobile Usage Data in Custom Report Types.

Which Salesforce editions provide option for customizing profiles?


Options are :

  • All Editions
  • Unlimited, Developer and Enterprise Editions (Correct)
  • Professional, Unlimited, and Developer Editions
  • Enterprise, Unlimited, and Developer Editions (Correct)
  • All except Group Edition
  • All except Professional Edition

Answer : Unlimited, Developer and Enterprise Editions Enterprise, Unlimited, and Developer Editions

Which Salesforce editions support Sandbox?


Options are :

  • Unlimited (Correct)
  • Professional
  • Contact Manager
  • Group
  • Developer
  • Enterprise (Correct)

Answer : Unlimited Enterprise

Sales Force ADM-201 Administration Essentials for New Admin Set 10

Which salesforce.com feature allows the org to capture ROI on online advertising?


Options are :

  • Web-to-lead
  • Web-to-case
  • Google adwords (Correct)
  • S-controls
  • Online campaign

Answer : Google adwords

Which Service Cloud and Service Cloud Console Enhancements in Spring 11 are Automatically visible to all Administrators without any setup required?


Options are :

  • Multiple Languages for Salesforce Knowledge (Correct)
  • Salesforce Knowledge Article Number
  • Additional Case Article Fields Available for Reports and the Articles Related List (Correct)
  • Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge) (Correct)
  • Global Search for the Service Cloud Console

Answer : Multiple Languages for Salesforce Knowledge Additional Case Article Fields Available for Reports and the Articles Related List Salesforce Knowledge Sidebar for the Service Cloud Console (Contextual Knowledge)

Which statement about custom summary formulas is true?


Options are :

  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can reference a formula field within a report (Correct)
  • Custom summary formulas can reference another custom summary formula
  • Custom summary formulas can be used in a report built from a custom report type (Correct)

Answer : Custom summary formulas can reference a formula field within a report Custom summary formulas can be used in a report built from a custom report type

Sales Force ADM-201 Administration Essentials for New Admin Set 5

Which statement is / are false for folders?


Options are :

  • Access is defined either as Read or Read/Write
  • Access to folders does roll-up through role hierarchy (Correct)
  • The document tab contains a control version capability (Correct)
  • Access to folders does not roll-up through role hierarchy

Answer : Access to folders does roll-up through role hierarchy The document tab contains a control version capability

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