Salesforce ADM-201: Administration Essentials Cert Set 2

A Look-up field can look up to what?


Options are :

  • An Object
  • A field
  • A record (Correct)
  • A report

Answer : A record

A Lookup Field Relationship Select the correct choice


Options are :

  • Links two objects together (Correct)
  • Links two formulas together
  • Links two page layouts together
  • Links two Salesforce.com instances together

Answer : Links two objects together

A manager wants to pend all task assigned to his team so that the due date will be pushed a few days forward.


Options are :

  • He needs to have Edit Tasks permission
  • He can go to Your Name > Setup > Customize > Activities > Tasks > Manage Task
  • Go to Tasks tab and find the Mass Reschedule link in the Tools section
  • There is no such standard functionality yet in Salesforce. (Correct)

Answer : There is no such standard functionality yet in Salesforce.

A new list view can be created from within the console


Options are :

  • True
  • False (Correct)

Answer : False

A particular role needs edit on contacts, view, edit and delete on contracts and only view on accounts. Where can the administrator make the change?


Options are :

  • User record
  • Profile (Correct)
  • Organization wide default
  • Sharing role
  • Public group

Answer : Profile

A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?


Options are :

  • Profiles
  • Roles
  • Public groups
  • Sharing rules (Correct)
  • Permissions

Answer : Sharing rules

A person account is different from business account because: (any 2)


Options are :

  • There is only one record type in person account (Correct)
  • There is no contact related list in person account (Correct)
  • There are no opportunities to a person account
  • There are no leads converted here

Answer : There is only one record type in person account There is no contact related list in person account

A Profile can have many users, but a user can have only one profile.


Options are :

  • True (Correct)
  • False

Answer : True

A Profile is a collection of settings and permissions that determine what the user can do with records they have access to and how they view those records.


Options are :

  • True (Correct)
  • False

Answer : True

A public group is a grouping of all Except?


Options are :

  • Users
  • Public Groups
  • Queue (Correct)
  • Roles
  • Roles and Subordinates

Answer : Queue

A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria. On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?


Options are :

  • 1 on 1/8/2008
  • 2 on 1/8/2008 and 1/12/2008
  • 1 on 1/12/2008 (Correct)

Answer : 1 on 1/12/2008

A Record Owner has the following privileges:


Options are :

  • View and Edit Capabilities (Correct)
  • Transfer Capabilities (Correct)
  • Deletion Capabilities (Correct)
  • Import Leads Capabilities
  • Import Opportunity Capabilities

Answer : View and Edit Capabilities Transfer Capabilities Deletion Capabilities

A record owner has the privileges to: View and edit records, transfer or change ownership of records, and delete owned records.


Options are :

  • True. All the time.
  • False. All the time.
  • True. If Object permission is enabled. (Correct)
  • False. If Object permission is disabled. (Correct)
  • True. If Object permission is disabled.
  • False. If Object permission is enabled.

Answer : True. If Object permission is enabled. False. If Object permission is disabled.

A role has many to many relationships with the user?


Options are :

  • True
  • False (Correct)

Answer : False

A sales manager would like to view a dashboard from the perspective of different users and switch between users without editing the dashboard. How would an administrator enable this?


Options are :

  • Grant the sales manager the "Drag-and-Drop Dashboard Builder" permission.
  • Create the dashboard as dynamic dashboard. (Correct)
  • Grant the sale manager the "Manage Dynamic Dashboards" permission.
  • Grant the sales manager the "View My Teams Dashboards" permission. (Correct)

Answer : Create the dashboard as dynamic dashboard. Grant the sales manager the "View My Teams Dashboards" permission.

A sales team is a set of users that normally work together on _________ ?


Options are :

  • Accounts
  • Leads
  • Opportunities (Correct)
  • Contacts
  • Cases

Answer : Opportunities

A sales user wants to have edit access to opportunity but should not be able to import leads and should also be able delete accounts. Is it possible?


Options are :

  • Yes (customize a standard profile) (Correct)
  • Yes(customize a custom profile)
  • No (as importing leads cannot be disabled)
  • No (accounts can never be deleted)

Answer : Yes (customize a standard profile)

A Sales VP wishes to view Dashboard data by region within his territory - what feature will allow this?


Options are :

  • Dynamic Dashboards
  • Dashboard Filters (Correct)
  • Dashboard Snapshots
  • This is not possible

Answer : Dashboard Filters

A security token is required for API access when connecting from an IP address within the list of trusted networks.


Options are :

  • True
  • False (Correct)

Answer : False

A service portal user may close their cases using Suggested Solutions in the self service portal.


Options are :

  • True (Correct)
  • False

Answer : True

A solution can only belong to one category.


Options are :

  • True
  • False (Correct)

Answer : False

A Standard Fiscal Year can start on May 1st.


Options are :

  • True (Correct)
  • False

Answer : True

A Standard profile that has Standard User Permissions and can manage published solutions and solution categories


Options are :

  • Marketing Profile
  • Contract Manager
  • System Administrator
  • Marketing User
  • Solution Manager (Correct)

Answer : Solution Manager

A System Administrator can edit a profile to:


Options are :

  • Prevent a user from viewing custom tabs
  • Prevent the use of Mass email (Correct)
  • Deny a user access to other users leads

Answer : Prevent the use of Mass email

A system administrator can opt to lock users out of the Salesforce org if they exceed a certain number of failed login attempts.


Options are :

  • True (Correct)
  • False

Answer : True

A System Administrator followed the click path: Your Name ? Setup ? Customize ? Reports & Dashboards? User Interface Settings but found no option to enable the Report Builder Upgrade. Which statements could explain this scenario?


Options are :

  • Another System Administrator had already enabled it. (Correct)
  • There is no Report Builder Upgrade spring 11 just made it available to all profiles.
  • That is not the right click path to do the upgrade.
  • They created their Salesforce Org after the Spring 11 release. Thus there is no need for the upgrade. (Correct)

Answer : Another System Administrator had already enabled it. They created their Salesforce Org after the Spring 11 release. Thus there is no need for the upgrade.

A user successfully loginís at 3:00 PM, What happens at 3:31 PM, if the Login hours for the userís Profile are set from 7:30 AM to 3:30 PM?


Options are :

  • User is automatically Logged Out
  • User keeps working continuously without any issues
  • User is asked in a Popup window if he would like to extend his session
  • User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc. (Correct)

Answer : User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.

A user who has access to formula field can reference fields to which he or she doesn't have access to allowing him or her to view restricted data.


Options are :

  • True (Correct)
  • False

Answer : True

A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.


Options are :

  • True
  • False (Correct)

Answer : False

A virtual storage that can be used to group on criteria such as skill requirements, product categories, customer types or service levels is called a:


Options are :

  • Case Queue (Correct)
  • Case Assignment Rule
  • Solutions Queue
  • None of the above

Answer : Case Queue

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