For each profile, you can set the hours when users can log in and the IP addresses from which they can log in.
Options are :
Answer : True
For how many days deleted records are kept in the Recycle Bin?
Options are :
Answer : 15
For which objects you have business processes?
Options are :
- Lead
(Correct)
- Opportunity
(Correct)
- Case
(Correct)
- Account / Contact
- Solutions
(Correct)
Answer : Lead
Opportunity
Case
Solutions
Forecasting can be used with Custom Fiscal Years.
Options are :
Answer : False
Formatting of report is maintained when it is exported via Printable View?
Options are :
Answer : True
Formula and roll-up summary fields are included in backup exports
Options are :
Answer : False
Formula cannot reference any field that is restricted by Field level security
Options are :
Answer : False
Formula fields can be converted from or to other field types.
Options are :
Answer : False
From the below …identify the WF action?
Options are :
- Create inbound messages
- Create tasks
(Correct)
- Create mobile alerts
- Create section updates
Answer : Create tasks
Here are the salesforce.com definitions of a Lead, Account, Contact, & Opportunity. Which one is the definition for an opportunity?
Options are :
- Any person, organization or company that may be interested in your products and services, not yet customers. The Icon is a green Star Man.
- An organization, individual or company involved with your business such as customers, competitors and partners that you wish to track in Salesforce. The Icon is a file folder.
- Any individual or influencer associated with an account that you want to track in Salesforce. The Icon is a business card.
- Any potential revenue-generating event ("sales deal" ) that you want to track in Salesforce. The Icon is a Coin.
(Correct)
Answer : Any potential revenue-generating event ("sales deal" ) that you want to track in Salesforce. The Icon is a Coin.
History Tracking can be performed on the following Standard Objects Except Select the choice which is applicable.
Options are :
- Accounts
- Forecasts
(Correct)
- Contacts
- Leads
- Opportunities
Answer : Forecasts
How can an Administrator customize campaign members? Choose 2 answers:
Options are :
- Display Lead or Contact data directly on a campaign member record
(Correct)
- Create an approval process for new campaign members
- Customize the campaign history related list to include campaign member custom fields
(Correct)
- Display key campaign member data on an opportunity record
Answer : Display Lead or Contact data directly on a campaign member record
Customize the campaign history related list to include campaign member custom fields
How can Chatter feed for content can be used? Choose 2 answers
Options are :
- To store Chatter posts in content
- To share files from a workspace to a feed
(Correct)
- To link a workspace to a Chatter from content
- To search for files posted to Chatter from content
(Correct)
Answer : To share files from a workspace to a feed
To search for files posted to Chatter from content
How can you ensure that a value is entered in a field?
Options are :
- By Field level security
- By Setting property in page layout
(Correct)
- By creating a lookup field
- By defining pickup list values
Answer : By Setting property in page layout
How can you export accounts and contacts in a Contact Manager edition of Salesforce?
Options are :
- Since there is no Weekly Export in contact manager, you can instead install Salesforce for outlook.
- You can create a report on those records and use the "Export Details" button.
(Correct)
- Use Connect for Outlook because Salesforce for Outloook does not run without API.
- Export those records using weekly data export from "Setup > Administration Setup > Data Management > Export".
- There is no export option in Contact Manager
Answer : You can create a report on those records and use the "Export Details" button.
How do you find out that the Approval Process is edited?
Options are :
- Last Modified By Field
- Audit trail
- History Record on Approval page layout
- All of the Above
(Correct)
Answer : All of the Above
How do you specify the following in a formula field : the year of the custom date field(date_c) should be the current year:
Options are :
- YEAR(date_c)=YEAR(today() )
(Correct)
- YEAR(date_c)<>YEAR(today() )
- DATE(date_c)=DATE(today() )
- DATE(date_c)=YEAR(today() )
Answer : YEAR(date_c)=YEAR(today() )
How does an agent submit an article for publishing? Choose 3 answers:
Options are :
- Promote an Answer for consideration
(Correct)
- Re-assign an article to the publishing queue
- Publish an article to the solution category
- Submit an article upon closing a case
(Correct)
- Publish at-will, with "Manage Articles" profile permission
(Correct)
Answer : Promote an Answer for consideration
Submit an article upon closing a case
Publish at-will, with "Manage Articles" profile permission
How does Locale settings affect your exported CSV file?
Options are :
- It doesn't affect anything.
- It determines the delimiter.
(Correct)
- It determines the encoding.
- It determines the encryption.
Answer : It determines the delimiter.
How is the expected revenue calculated in the opportunity?
Options are :
- Amount multiplied by the total price of all opportunity line items
- The sales price on any line item times the probability of the opportunity
- Opportunity Amount multiplied by the probability
(Correct)
- Amount multiplied by the discount percent
Answer : Opportunity Amount multiplied by the probability
How long does a backup data export remain on Salesforce CRM before it is automatically deleted?
Options are :
- 12 hours
- 24 hours
(Correct)
- 48 hours
Answer : 24 hours
How many app exchange apps can you install in EE?
Options are :
Answer : 10
How many app exchange apps can you install in PE?
Options are :
Answer : 5
How many app exchange apps can you install in UE?
Options are :
- 10
- 20
- 30
- Unlimited
(Correct)
Answer : Unlimited
How many custom fields can be created on an object in an unlimited Edition?
Options are :
- 100
- 200
- 500
(Correct)
- Unlimited Fields
Answer : 500
How many Custom Summary Formula Fields are allowed on a single Report?
Options are :
- 5
(Correct)
- 10
- 15
- 20
- No limit
Answer : 5
How many Custom Summary Formulas can you have per report?
Options are :
Answer : 5
How many Editions are there in Salesforce.com
Options are :
Answer : 5
How many External ID fields can you have per object?
External ID: When importing custom objects, solutions, or person accounts, you can use external IDs to prevent duplicate records from being created as a result of the import operation.
Options are :
Answer : 3
How many fields (columns) can be displayed on a Customizable Related List?
Options are :
Answer : 10
