Salesforce ADM-201: Administration Essentials Cert Set 11

The Report Builder is different from the Report Wizard.


Options are :

  • True (Correct)
  • False

Answer : True

The running user doesn't override the sharing role while allowing users to see high-level sales data for everyone, not just


Options are :

  • True
  • False (Correct)

Answer : False

The running user of a dashboard overrides the sharing model to see the high-level summary data for everyone at the level of the Running User and below.


Options are :

  • True (Correct)
  • False

Answer : True

The Salesforce Console is an example of what?


Options are :

  • API
  • Third Party Web integration/Application
  • UI (Correct)
  • Java Script

Answer : UI

The Self Service Portal and Customer Portal are the same technology?


Options are :

  • Yes
  • No (Correct)

Answer : No

The SideBar search does not Search the following: Choose 3 answers


Options are :

  • Custom Objects
  • Documents (Correct)
  • Products (Correct)
  • Reports
  • Solutions (Correct)

Answer : Documents Products Solutions

The size limit for documents uploaded is:


Options are :

  • 2 MB
  • 5 MB (Correct)
  • 10 MB
  • 50 MB

Answer : 5 MB

The size limit for documents uploaded is:


Options are :

  • 1 Megabyte
  • 3 Megabyte
  • 5 Megabyte (Correct)
  • 25 Megabyte

Answer : 5 Megabyte

The standard object permissions are: (check all that apply)


Options are :

  • Read (Correct)
  • Update
  • Create (Correct)
  • Edit (Correct)
  • Delete (Correct)

Answer : Read Create Edit Delete

The support team has asked the System Administrator to automate the notification of a customer's support plan ending - they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?


Options are :

  • Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep (Correct)
  • Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
  • Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
  • This cannot be done

Answer : Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep

The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.


Options are :

  • A cross object formula displaying Opportunity ID on the Shipment record
  • A Master - Detail relationship on the Shipment object to the Opportunity object (Correct)
  • A lookup relationship on the Opportunity object to the Shipment object
  • A lookup relationship with a lookup filter from Opportunity to Shipment

Answer : A Master - Detail relationship on the Shipment object to the Opportunity object

The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?


Options are :

  • When a record is created
  • When a record is created or updated
  • When a record is created/updated and didn't previously meet the trigger criteria (Correct)
  • None of the above

Answer : When a record is created/updated and didn't previously meet the trigger criteria

The system administrator has created a new custom object and application. This individual now needs to populate the new object with 1000 records, which are formatted in a CSV file. The Import Wizard (Data Management --> Import Custom Objects) is appropriate for this task.


Options are :

  • True (Correct)
  • False

Answer : True

The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will


Options are :

  • Create 3 assignment rules
  • Create 1 assignment rule with multiple criteria entries (Correct)
  • Create an assignment rule and 2 workflow rules
  • Use workflow rules to accomplish this

Answer : Create 1 assignment rule with multiple criteria entries

The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office. How will he/she do this?


Options are :

  • There is not way to do this
  • Setup | Security Controls | Network Access and specify the team's range of IP addresses
  • Add the range of IP addresses to the team's profile(s) (Correct)
  • Contact salesforce.com as this feature must be enabled

Answer : Add the range of IP addresses to the team's profile(s)

The system administrator was testing workflow rules and needs to delete pending time-based workflow actions. How can he/she do this?


Options are :

  • Delete the workflow rule
  • Deactivate the workflow rule
  • Delete the actions in the Time-based Workflow queue (Correct)
  • Reset passwords for all users of the org
  • None of the above

Answer : Delete the actions in the Time-based Workflow queue

The system automatically maps standard lead fields to standard account, contact, and opportunity fields


Options are :

  • True (Correct)
  • False

Answer : True

The user default login hours are 8:00 AM - 5:00 PM. The user logs in at 4:30 PM and stays on till 5:01 PM. What happens?


Options are :

  • The user continues with the session without any interruption
  • The user loses all unsaved data after terminating the session (Correct)
  • The user terminates the session without losing any data
  • The user is able to work without issues but cannot start new sessions
  • The user is able to work without issues and can start new sessions

Answer : The user loses all unsaved data after terminating the session

The User Interface Settings can be adjusted for individual users.


Options are :

  • True
  • False (Correct)

Answer : False

The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER (Salary_c), return


Options are :

  • FALSE
  • TRUE (Correct)
  • Depends on the Users Locale
  • 50.000

Answer : TRUE

There are many dashboard components from SF Labs including the Apex Dashboard Kit which can be installed:


Options are :

  • True (Correct)
  • False

Answer : True

There are no exceptions to the role heirarchy based sharing?


Options are :

  • True
  • False (Correct)

Answer : False

This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support:


Options are :

  • Ideas
  • Community
  • Sales Cloud
  • Service Cloud2 (Correct)
  • Sales Cloud2
  • None of the Above

Answer : Service Cloud2

This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.


Options are :

  • Lookup Relationship (Correct)
  • Master-Datail Relationship
  • Master-Detail-Sub detail Relationship

Answer : Lookup Relationship

Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity?


Options are :

  • True (Correct)
  • False

Answer : True

Through the Web-to-Case function, how is that case associated with a contact?


Options are :

  • Contact name
  • Contact email (Correct)
  • Account name
  • None of the above

Answer : Contact email

Time based workflow can be triggered every time a record is created or edited


Options are :

  • True
  • False (Correct)

Answer : False

Time-Dependent Workflow Maximum Triggers Allowed Per Rule:


Options are :

  • Maximum of 10 time triggers per rule (Correct)
  • Maximum of 20 time triggers per rule
  • Maximum of 50 time triggers per rule

Answer : Maximum of 10 time triggers per rule

Time-dependent workflow will not work with which type of workflow evaluation criteria?


Options are :

  • Only when a Record is created
  • Every time a Record is created or edited (Correct)
  • Every kind of workflow evaluation criteria
  • When a Record is edited and it didn't previously meet the rule criteria

Answer : Every time a Record is created or edited

To email a report to other users, the report must be in a public folder with access granted to the other users?


Options are :

  • True (Correct)
  • False

Answer : True

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