Prince2 Foundation Exam Questions

What process defines the quality required by the customer?

Options are :

  • Starting Up a Project
  • Directing a Project
  • Initiating a Project (Correct)
  • Managing Product Delivery

Answer : Initiating a Project

Explanation The purpose of the Initiating a Project process is to understand the work that needs to be done to deliver the required products. This understanding is needed before deciding to continue with the project. This process will help to define the quality required by the key stakeholders and customers.

When is a Checkpoint Report produced by the Team Manager?

Options are :

  • When a Work Package is being negotiated
  • At the frequency agreed in the Work Package (Correct)
  • On completion of the quality-checking activities for each product
  • When reviewing how a stage is progressing

Answer : At the frequency agreed in the Work Package

Explanation A Checkpoint Report is used to report, at a frequency defined in the Work Package, the status of the Work Package.

What statement is TRUE regarding a project’s outputs, outcomes, and benefits?

Options are :

  • All outputs have tangible benefits
  • Outcomes are the longer term results from realizing business benefits
  • Outputs are derived from using the project’s products
  • Benefits are measurable improvements resulting from the project’s outcomes (Correct)

Answer : Benefits are measurable improvements resulting from the project’s outcomes

Explanation Outputs, Outcomes and Benefits are essential to understand when establishing the PRINCE2 building blocks like a Business Case or a Project Brief. Outputs are the specialist products in the project. An outcome is the result of the change derived from using the outputs. Benefits are the measurable improvements resulting from an outcome.

What is NOT an objective of the Directing a Project process?

Options are :

  • Ensure the plans for realizing the post-project benefits are managed and reviewed
  • Provide corporate or program management with an interface to the project
  • Ensure there is a common understanding of the reasons for doing the project (Correct)
  • Ensure there is authority to close the project

Answer : Ensure there is a common understanding of the reasons for doing the project

Explanation Ensuring there is a common understanding of the reasons for doing the project is not part of the Directing a Project process. This is part of the Initiating a Project process.

In what product would you record an identified opportunity relating to the project?

Options are :

  • Issue Register
  • Risk Register (Correct)
  • Issue Report
  • Risk Management Strategy

Answer : Risk Register

Explanation The Risk Register captures and maintains the information on both threats and opportunities. This product captures information on all the risks that were identified and relate to the project. It provides a record of all risks including their status and history.

What role is accountable to the corporate or program management for the project’s success?

Options are :

  • Project Board (Correct)
  • Project Manager
  • Senior User
  • Change Authority

Answer : Project Board

Explanation The Project Board consists of the Executive, the Senior User and the Senior Supplier. Only one person can be the Executive, while both the Senior User and Senior Suppliers roles may be assigned to one or more persons. The Project Board is accountable to the corporate or program management for the project’s success, under the oversight of the Executive.

What takes place within the Managing a Stage Boundary process?

Options are :

  • Periodic review of progress against the Stage Plan
  • Approval and acceptance of all products created during the current stage
  • Escalation of Issue Reports and risks captured during the current stage
  • Review and if necessary update the Project Initiation Documentation (Correct)

Answer : Review and if necessary update the Project Initiation Documentation

Explanation The objective of the Managing a Stage Boundary process is to (1) assure the Project Board that all products in the current stage are produced and approved; (2) review and update, if necessary, the usual documents, which are the Project Initiation Documentation, Business Case, Project Plan, and Risk Register; and (3) record any lessons in the Lessons Log that can help in later stages or in future projects.

In PRINCE2, a project has defined _______ for each project objective to establish limits of delegated authority. What word best fills in the blank?

Options are :

  • Allowances
  • Tolerances (Correct)
  • Roles
  • Deviations

Answer : Tolerances

Explanation In PRINCE2, a project has defined tolerances for each project objective to establish limits of delegated authority. There are six tolerances that can be set: Time, Cost, Quality, Scope, Risk and Benefit. Manage by Exception is used by each level in the Project Organization to manage the level below. The layer below should only notify the above management layer if there is a big issue that is outside their tolerance. The PRINCE2 name for a big issue is Exception, which means the issue is outside the agreed upon tolerance.

What is NOT within the Project Board’s authority?

Options are :

  • Approve the end project report
  • Set stage-level tolerances
  • Approve stage plans
  • Set project-level tolerances (Correct)

Answer : Set project-level tolerances

Explanation Corporate or Program Management will set and agree to the project-level tolerances. The project board will then be held accountable for those tolerances. The project board is then allowed to ’manage by exception’, allowing the senior executive in corporate or program management to have very little involvement in the day to day actions of the project, but safe in the knowledge that if a tolerance is forecast to be exceeded then the project board will bring this to their immediate attention.

What management level sits outside the project management team but will be responsible for commissioning a project?

Options are :

  • Directing
  • Managing
  • Corporate or program management (Correct)
  • Delivering

Answer : Corporate or program management

Explanation Corporate or Program Management is the highest level within the PRINCE2 project management structure. This level of management is above the Project Management Team. As such it is not really part of the project, but instructs the Project Board to carry out the project on its behalf.

What option describes at least 2 management stages in PRINCE2?

Options are :

  • Initiation as the first stage, the remainder of the project as the second stage (Correct)
  • Initiation as the first stage, closure activities as the second stage
  • Procurement as the first stage, design and implementation as the second stage
  • Pre-project work as the first stage, initiation as the second stage

Answer : Initiation as the first stage, the remainder of the project as the second stage

Explanation There are a minimum of two management stages in a project: the Initiation Stage and a Management Stage. The Closing a Project process is then the last part of the 2nd Stage in a two-stage project. A PRINCE2 project is planned, monitored and controlled on a stage-by-stage basis.

Fill in the blank: A PRINCE2 project focuses on __________, in particular their quality requirements.

Options are :

  • The definition and realization of benefits
  • The definition and delivery of products (Correct)
  • Project management team roles and responsibilities
  • The outcomes expected from the using the outputs

Answer : The definition and delivery of products

Explanation A PRINCE2 project focuses on the definition and delivery of products, in particular, their quality requirements.

What is a specific objective of the Starting Up a Project process?

Options are :

  • To establish how the project’s products will be delivered and at what cost
  • Ensure there is a common understanding of the benefits expected from the project
  • To ensure there is business justification for initiating the project (Correct)
  • To approve the Plan for the next Stage

Answer : To ensure there is business justification for initiating the project

Explanation One of the objectives of the Starting Up a Project process is to ensure there is a Business Case (business reason). This should be documented in the outline Business Case. The Business Case document is not completed until the Initiation Stage.

What statement is TRUE concerning a PRINCE2 project?

Options are :

  • PRINCE focuses on engaging with the business stakeholders only
  • PRINCE2 does not seek to engage with any stakeholders outside of the project environment
  • PRINCE2 is based on a customer/supplier environment (Correct)
  • PRINCE2 assumes the supplier will specify the desired result and probably pay for the project

Answer : PRINCE2 is based on a customer/supplier environment

Explanation PRINCE2 is based upon the assumption that the project operates within what’s called a customer-supplier environment. This means that there is always a customer, which can be an individual, group or organization which has a business need. The supplier in the customer-supplier environment refers to the individuals, groups or organizations which commit specialist resources (i.e. people with specialist skills) to design, build and deliver the products which have been specified by the customer.

During which process would the Project Manager escalating an exception?

Options are :

  • Directing a Project
  • Managing a Stage Boundary
  • Initiating a Project
  • Controlling a Stage (Correct)

Answer : Controlling a Stage

Explanation The Controlling a Stage process contains the action of escalating an exception to the Project Board.

What is NOT true regarding an Exception Report?

Options are :

  • It describes a forecast deviation of stage or project level tolerance
  • It contains recovery options and a recommendation
  • It replaces a Stage Plan or Project Plan (Correct)
  • It describes the consequences of the deviation

Answer : It replaces a Stage Plan or Project Plan

Explanation An Exception Report is a description of the exception situation, its impact, options, recommendation and impact of the recommendation. This report is prepared by the Project Manager for the Project Board.

What PRINCE2 theme will help with the identification and management of uncertainty in a project?

Options are :

  • Quality
  • Risk (Correct)
  • Change
  • Organization

Answer : Risk

Explanation The purpose of the Risk Theme is to identify, assess, and control uncertainty, and as a result, increase the probability of project success. Risk Management in PRINCE2 focuses on the proactive control of risks, specifically those which may negatively impact the likelihood of achieving project objectives. The aim is to support good decision making through a clear understanding of risks including: the causes of risks, the likelihood of occurrence, impact of risk (both positive and negative), the timing of risk occurrence, and risk response strategies. Management of risk is a continual activity throughout the life of the project and effective risk management is a prerequisite to the continued business justification of the project.

What statement best describes a dis-benefit?

Options are :

  • A risk which occurs and subsequently impacts a stakeholder
  • An outcome perceived as negative by one or more stakeholders which may occur during the project
  • An outcome perceived as negative by one or more stakeholders which has actual consequences (Correct)
  • Any one of the project’s issues which directly affects a stakeholder

Answer : An outcome perceived as negative by one or more stakeholders which has actual consequences

Explanation A dis-benefit is a consequence of a project that is perceived to be negative by one or more stakeholders. For example, if there is a drop in productivity while the project is being undertaken, this could be a dis-benefit. Dis-benefits are not the same as risks, though. Risks are uncertain events that may or may not occur where as dis-benefits are consequences that actually occurred. Dis-benefits should be analyzed as part of the investment appraisal to ensure that they do not outweigh the expected benefits of the project.

Fill in the blank: The purpose of the Closing a Project process is to provide a fixed point at which acceptance for the __________ is confirmed.

Options are :

  • Final project cost
  • Project product (Correct)
  • Project scope
  • Project mandate

Answer : Project product

Explanation The purpose of the Closing a Project process is to provide a fixed point to check that the project has reached its objectives and that the Project product has been accepted.

What is a statement about the quality that the customer requires from the project product?

Options are :

  • Customer’s quality expectations (Correct)
  • Quality criteria
  • Acceptance criteria
  • Quality Management Strategy

Answer : Customer’s quality expectations

Explanation The customer’s quality expectations are a statement about the quality expected from the project product, captured in the Project Product Description.

What product informs the Project Board of a forecast deviation of stage-level tolerance?

Options are :

  • Exception Plan
  • Exception Report (Correct)
  • Off-specification
  • Highlight Report

Answer : Exception Report

Explanation An Exception Report is produced when a Stage Plan or Project Plan is forecast to exceed tolerance levels set. It is prepared by the Project Manager in order to inform the Project Board of the situation, and to offer options and recommendations for the best way to proceed.

What is the purpose of the Business Case theme in PRINCE2?

Options are :

  • Ensures the establishment of procedures to monitor and evaluate actual achievements versus those planned
  • Establishes methods to judge whether the ongoing project is justified in order to support decision making (Correct)
  • Improves the potential for project success through assessment and control of uncertain events or situations
  • Describes how, when and at what cost products can be delivered so facilitating communication and control

Answer : Establishes methods to judge whether the ongoing project is justified in order to support decision making

Explanation It documents the justification for undertaking the project based on estimated costs and the benefits to be gained and offset by any associated risks. The Business Case gathers the information to allow the management to judge if a project is desirable, viable, and achievable. This allows decision makers to determine if a project is worthwhile to invest in. The Business Case is normally developed at the start of the project unless it has already been provided by an executive or the Program Management office. Once created, the Business Case is maintained throughout the life of the project.

What is a purpose of the Initiating a Project process?

Options are :

  • Delegate day-to-day management of the project to the Project Manager
  • Answer the question: do we have a viable and worthwhile project?
  • Understand the work that needs to be done to deliver the project’s products before committing to a spend a significant amount of resources (Correct)
  • Enable the Project Board to be provided with sufficient information so that it can review the success of the current stage

Answer : Understand the work that needs to be done to deliver the project’s products before committing to a spend a significant amount of resources

Explanation The purpose of the Initiating a Project process is to understand the work that needs to be done to deliver the required products. This understanding is needed before deciding to continue with the project and dedicating numerous resources towards the project..

What is the purpose of Directing a Project process?

Options are :

  • It enables the Project Board to be accountable for the project’s success (Correct)
  • It establishes solid foundations for the project
  • It enables the Project Manager to be accountable for the project’s success
  • It assigns work to be done and monitor such work

Answer : It enables the Project Board to be accountable for the project’s success

Explanation The purpose of the Directing a Project process is to enable the Project Board to be accountable for the project by making key decisions, to have overall control, and delegate day-to-day management of the project to the Project Manager.

According to the principles of PRINCE2, what statement is FALSE?

Options are :

  • A project should have a customer/supplier environment (Correct)
  • A project should manage by exception
  • A project should focus on products
  • A project should be tailored to suit the project environment

Answer : A project should have a customer/supplier environment

Explanation There are seven principles in PRINCE2: continued business justification, defined roles and responsibilities, learn from experience, focus on products, manage by stages, manage by exception, and tailor to suit the project environment.

What role contributes expertise in specialist tools and techniques, such as planning, control tools, and risk analysis?

Options are :

  • Team Manager
  • Senior Supplier
  • Project Support (Correct)
  • Project Assurance

Answer : Project Support

Explanation Project Support is an administrative role in the project management team. Project Support can be in the form of advice and help with project management tools, guidance, administrative services such as filing, and the collection of actual data.

When are Work Package tolerances are agreed upon?

Options are :

  • When accepting a Work Package (Correct)
  • When approving a Stage Plan
  • When creating the Project Plan
  • When creating the Project Brief

Answer : When accepting a Work Package

Explanation The Managing Product Delivery process views the project from the Team Manager’s point of view in the same way the Controlling a Stage process is from the point of view of the Project Manager. The Authorization to deliver a Work Package comes from the Project Manager. The Work Package contains the information required by the Team Manager (for example, Product Descriptions, which include the quality criteria, tolerances, description of work, frequency of checkpoint reports, etc.).

Consider the following statements about the Communication Management Strategy: (I) Defines how and where the project’s products will be stored (II) Contains a description of the means and frequency of communication to parties both internal and external to the project

Options are :

  • Only Statement I is true
  • Only Statement II is true (Correct)
  • Both Statement I and II are true
  • Neither Statement I and II are true

Answer : Only Statement II is true

Explanation The Communication Management Strategy is a description of the means and frequency of communication between the project and the project’s stakeholders.

What is a responsibility of the Project Manager?

Options are :

  • Delegating responsibility for changes to the Change Authority
  • Documenting the Communication Management Strategy (Correct)
  • Approving stage tolerances
  • Approving the customer’s quality expectations

Answer : Documenting the Communication Management Strategy

Explanation A communication management strategy contains a description of the means and frequency of communication to parties both internal and external to the project. It facilitates engagement with stakeholders through the establishment of a controlled and bi-directional flow of information. Documenting the Communication Management Strategy is a responsibility of the Project Manager.

What step looks at the probability, impact and proximity of a risk?

Options are :

  • Communicate
  • Assess (estimate) (Correct)
  • Identify (context)
  • Plan

Answer : Assess (estimate)

Explanation During the Assess step, the Project Manager must estimate three factors: probability, impact, and proximity. Probability is how likely the risk is to occur. Impact is the effect if the risk does occur. Proximity is how soon it is likely to take place if nothing is done. The risk evaluation is used to describe the net effect of all project risks and to reveal the overall risk severity of the project.

What BEST describes the purpose of the Risk Management Strategy?

Options are :

  • Describes in detail each risk identified in the project and how each risk should be managed
  • Describes how each risk owner and risk actionee will manage and fund the actions to mitigate each risk
  • Describes the risk response actions taken to mitigate the project’s risks
  • Describes the techniques and standards to be applied and responsibilities for achieving effective risk management procedures (Correct)

Answer : Describes the techniques and standards to be applied and responsibilities for achieving effective risk management procedures

Explanation PRINCE2 recommends that each project have its own Risk Management Strategy document. This document defines the project procedures for Risk Management in terms of how Risk will be identified, assessed, controlled, and communicated in the project. The Risk Management Strategy describes the specific risk management techniques and standards to be applied during the project and the responsibilities to provide a consistent risk management procedure.

What steps involve preparing specific management responses for identified threats?

Options are :

  • Identify
  • Assess
  • Implement
  • Plan (Correct)

Answer : Plan

Explanation During the plan step, you prepare the specific response to the threats to help reduce or avoid the threat. This could also be to plan to maximize the opportunity, if the risk were to happen.

What is an objective of the Managing a Stage Boundary process?

Options are :

  • Request authorization to start the next stage (Correct)
  • Ensure that all threats and opportunities for the current stage have been closed
  • Make certain that work on products allocated to the team for the next stage is authorized and agreed
  • Implement actions to resolve tolerance deviations from the Stage Plan

Answer : Request authorization to start the next stage

Explanation Remember that Managing a Stage Boundary begins near the end of the current stage and before the next stage. If the current stage is forecast to go out of tolerance, then the Project Manager will create an Exception Plan instead of a next Stage Plan, and the Project Manager will request to complete the current stage instead of asking to continue with the next stage. If everything is within tolerances, then the Project Manager will request authorization to start the next stage.

What quality technique standard and/or procedure is applied during the project?

Options are :

  • Quality Register
  • Quality Management Strategy (Correct)
  • Project Product Description
  • Quality assurance

Answer : Quality Management Strategy

Explanation The Quality Management Strategy defines the quality techniques and standards to be applied, and the various responsibilities for achieving the required quality levels, during a project.

What project management team roles can NOT be shared?

Options are :

  • Project Assurance
  • Executive (Correct)
  • Senior User
  • Senior Supplier

Answer : Executive

Explanation The Executive is the key decision-maker on the project management team. It is their responsibility associated to make sure that the project remains focused toward its objectives and that it ultimately delivers the outputs necessary for generating the outcomes that will enable the expected benefits to be realized.

What process would a concern about the amount of stage tolerance remaining be recorded in the Issue Register?

Options are :

  • Directing a Project
  • Managing a Stage Boundary
  • Managing Product Delivery
  • Controlling a Stage (Correct)

Answer : Controlling a Stage

Explanation The purpose of the Controlling a Stage process is for the Project Manager to assign the work to be done, monitor this work, deal with issues, report progress to the Project Board and take corrective action to ensure that the stage remains within tolerance.

What is the goal of the Identify Context step in the risk management procedure?

Options are :

  • Identify responses to risks identified in the Business Case
  • Understand the specific objectives that are at risk (Correct)
  • Gather information about risks for inclusion in Highlight Reports to the Project Board
  • Identify the threats and opportunities that may affect the project’s objectives

Answer : Understand the specific objectives that are at risk

Explanation The primary goal of the identify context step is to obtain information about the project in order to understand the specific objectives that are at risk and to formulate the risk management strategy for the project.

What step involves the actions of a planned response to an opportunity and the monitoring of its effectiveness?

Options are :

  • Identify
  • Assess
  • Implement (Correct)
  • Communicate

Answer : Implement

Explanation The implement step attempts to carry out the planned responses mentioned in the plan step, if the risk occurs.

What BEST describes the purpose of Change theme?

Options are :

  • Prevent change to anything agreed in the Project Initiation Documentation
  • Ensure any potential changes to baselined products are controlled (Correct)
  • Ensure that the correct versions are delivered to the customer
  • Assess changes to only the specialist products

Answer : Ensure any potential changes to baselined products are controlled

Explanation The purpose of the Change Theme is to help you identify, assess and control any potential changes to the products that have already been approved and baselined. Change is inevitable in any project and all projects need a good approach to identify, assess and control issues that may result in change.

What would a stakeholder do if they wished to make an observation about the project?

Options are :

  • Ask for it to be included in the Communication Management Strategy
  • Raise an issue (Correct)
  • Make an entry in the Issue Register
  • Arrange a meeting with a Project Board member

Answer : Raise an issue

Explanation An issue could be raised by anyone who wishes to make an observation about a project. Depending on the issue, an issue report could be created. An Issue Report is a description of an issue, which could be a Request for Change, an Off-Specification, or a Problem/Concern. The Issue Report is usually created when the issue is first registered in the Risk Register.

What is an individual known as who is assigned to carry out a risk response action or actions to respond to a particular risk or set of risks?

Options are :

  • Risk Manager
  • Risk Coordinator
  • Risk Actionee (Correct)
  • Risk Owner

Answer : Risk Actionee

Explanation The Risk Actionee is someone who is assigned to carry out a particular action and they support the Risk Owner. They are not responsible for monitoring or managing the risk, but only for carrying out specific actions assigned to them. In some cases, the Risk Owner and the Risk Actionee can be the same person.

What accurately identifies the purpose of the Project Product Description?

Options are :

  • Defines the reporting structure to be used by the project
  • Provides a reference to find out what the project is about and how it is being managed
  • Describes what the project has to produce to obtain customer acceptance (Correct)
  • Provides input to the creation of the project mandate

Answer : Describes what the project has to produce to obtain customer acceptance

Explanation The Project Product Description is a special type of Product Description used to gain agreement from the user on the project’s scope and requirements, to define the customer’s quality expectations, and to define the acceptance criteria for the project.

What statement about a project closure is FALSE?

Options are :

  • A clear end to the project gives recognition that the original objectives have been met
  • A clear end to the project provides an opportunity to ensure that all unachieved goals and objectives are identified
  • A clear end to the project enables the organization to understand the work that needs to be done to deliver the project’s products (Correct)
  • A clear end to the project transfers ownership of the products to the customer

Answer : A clear end to the project enables the organization to understand the work that needs to be done to deliver the project’s products

Explanation The project should have a clear end with a correct handover of information and responsibility. A clear end to the project means that the original objectives have been met, ownership of products has been transferred to the customer, and all unachieved objectives are identified so that they can be addressed in the future.

What procedure would be produced at the end of a project to document any unfinished work, ongoing issues, and/or risks?

Options are :

  • Project closure notification
  • Benefits Review Plan
  • End Project Report (Correct)
  • Risk Register

Answer : End Project Report

Explanation An End Project Report Template is used during project closure to review how the project performed against the version of the Project Initiation Documentation that was used to authorize it.

What option would be carried out as part of a post-project benefits review?

Options are :

  • An assessment of whether the project fulfilled its original objectives
  • A review of the performance of the project’s products in operational use and identification of whether there have been any side-effects (Correct)
  • An assessment of the project’s risk management procedure
  • A review of the performance of the project management method and the project management team

Answer : A review of the performance of the project’s products in operational use and identification of whether there have been any side-effects

Explanation A Benefits Review Plan is used to define how and when a measurement of the achievement of the project’s benefits, expected by the Senior User, can be made. This plan is presented to the Executive during the Initiating a Project process, updated at each stage boundary, and used during the Closing a Project process to define any post-project benefits reviews that are required. The plan has to cover the activities to find out whether the expected benefits of the products have been realized and how the products have performed when in operational use. Each expected benefit has to be assessed for the level of its achievement and whether any additional time is needed to assess the residual benefits. Use of the project’s products may have brought unexpected side-effects, either beneficial or adverse. Time and effort have to be allowed to identify and analyze why these side effects were not foreseen.

What provides an independent check of the project to ensure that the processes are in place for quality planning and control are carried out?

Options are :

  • Project Board
  • Project Assurance
  • Quality Assurance (Correct)
  • Project Support

Answer : Quality Assurance

Explanation This is like Project Assurance but the focus is on Quality in the organization and not just quality related to the project itself. Its role is to make sure that the planned Quality activities are done.

What is a quality review techniques objective?

Options are :

  • Determine whether a product has been created
  • Agree the quality method that will be applied to a product
  • Formulate ideas on how the product will be developed
  • Provide consultation with a range of interested parties on a product’s fitness for purpose (Correct)

Answer : Provide consultation with a range of interested parties on a product’s fitness for purpose

Explanation The purpose of the Quality Review Technique is to inspect and ensure that a product is complete, that it respects the customer’s Quality standards and meets the Quality criteria listed in the Product Description. This technique checks if the product is complete and meets all quality criteria, including its fitness for purpose.

What role below is part of the quality review team?

Options are :

  • Project Manager
  • Presenter (Correct)
  • Project Support
  • Producer

Answer : Presenter

Explanation The Presenter is responsible for presenting the products and represents the producers of the product. The presenter will distribute copies of the product to the review team with the Product Description. There are four roles in the quality review team: Chair, Presenter, Reviewer, and Administrator.

What BEST describes a benefit?

Options are :

  • An improved business operation
  • The measurable improvement resulting from an outcome (Correct)
  • The tangible or intangible product resulting from a planned activity
  • The result of change, normally affecting real-world behaviour and/or circumstances

Answer : The measurable improvement resulting from an outcome

Explanation An outcome is the result of the change derived from using the outputs. It is a measurable improvement. For example, your help desk is now able to answer support calls faster than before due to a new product created by the project.

What is a purpose of the Managing a Stage Boundary process?

Options are :

  • Approve the next Stage Plan and review the updated Project Plan (Correct)
  • Co-ordinate an area of work that will deliver one or more of the project’s products
  • Place formal requirements on accepting, executing, and delivering project work
  • Deal with issues and report progress to the Project Board

Answer : Approve the next Stage Plan and review the updated Project Plan

Explanation The purpose of Managing a Stage Boundary process has two parts. First, the Project Manager has to provide the Project Board with an overview of the performance of the current stage, update the Project Plan and Business Case, and create a Stage Plan for the next stage. Then, this information will enable the Project Board to review the current stage, approve the next stage, review the updated Project Plan, and confirm Continued Business Justification.

What process is used to record any information or lessons that can help with later stages of this project and/or other projects?

Options are :

  • Directing a Project
  • Managing Product Delivery
  • Managing a Stage Boundary (Correct)
  • Initiating a Project

Answer : Managing a Stage Boundary

Explanation Remember that Managing a Stage Boundary begins near the end of the current stage and before the next stage. If the current stage is forecast to go out of tolerance, then the Project Manager will create an Exception Plan instead of a next Stage Plan, and the Project Manager will request to complete the current stage instead of asking to continue with the next stage.

What management role has the responsibility for ensuring that the quality activities relating to products at all stages have the appropriate user representation?

Options are :

  • Project Manager
  • Executive
  • Project Assurance (Correct)
  • Quality Assurance

Answer : Project Assurance

Explanation The Project Manager may be telling the Project Board that everything is fine and that the project is going as planned, so it is important that the Project Board get a second opinion. This second opinion is the Project Assurance role. There are many subcategories of Project Assurance, including User Assurance and Supplier Assurance. The User Assurance role specifically is responsible for ensuring that the quality activities relating to products at all stages have the appropriate user representation.

What is NOT a product-based planning task?

Options are :

  • Write a Project Product Description
  • Identify activities and dependencies (Correct)
  • Create a product breakdown structure
  • Create a product flow diagram

Answer : Identify activities and dependencies

Explanation The Product-Based Planning Technique consists of four steps: (1) Create a Project Product Description for the project final product; (2) Create the Product Breakdown Structure; (3) Create a Product Description for each main lower level product; and (4) Create a Product Flow Diagram.

What product would define a product’s quality tolerance?

Options are :

  • Project Product Description
  • Product Description (Correct)
  • Stage Plan
  • Quality Management Strategy

Answer : Product Description

Explanation The PRINCE2 Project Product Description Template is a special form of Product Description that defines what the project must deliver in order to gain acceptance. The quality tolerance are details of any range in the quality criteria within which the product would be acceptable.

What BEST would complete this sentence: Quality planning provides the definition of the required products with their associated __________ as a foundation for Project Board agreement.

Options are :

  • Customer’s quality expectations
  • Quality test results
  • Quality criteria (Correct)
  • Owners

Answer : Quality criteria

Explanation Quality criteria describe the quality specifications that a product must meet and the associated measurements that will be used to determine the finished product compliance with these quality specifications.

What is NOT a benefit of using PRINCE2?

Options are :

  • Provides a common vocabulary for all project participants thereby promoting effective communication
  • Promotes regular progress meetings for senior management (Correct)
  • Plans are carefully designed to meet the needs of the different levels in the project organization thereby improving communication and control
  • Defines a thorough but economic structure of reports

Answer : Promotes regular progress meetings for senior management

Explanation PRINCE2 does NOT promote regular progress meetings for senior management, but PRINCE2 does provides numerous benefits. It provides a common project language and gives flexible decision points. It gives a standard approach to managing projects. It is easier to see the possible problems that might be occurring. It offers reviews of progress against the business case and project care. It will also provide a good flow of communications between the stakeholders and other project teams, as well as improved levels of customer satisfaction. Finally, it provides a way for being able to manage any deviations from the project plan.

After what event should the Exception Plan be created?

Options are :

  • A time or cost slippage occurs during a management stage
  • An Exception Report being submitted to the Project Board (Correct)
  • A Stage Plan is updated due to an urgent corrective action being taken
  • An Issue Report being created

Answer : An Exception Report being submitted to the Project Board

Explanation The exception plan should be created after an exception report is submitted to the Project Board. The exception report is created by the project manager in order to advise the project board that tolerance is forecast to be exceeded as well as to present a range of options and recommendations outlining the actions to take in order to resolve the situation.

What process is carried out as part of the Initiating a Project?

Options are :

  • Ensure there is authority to deliver the project’s products
  • Ensure there is a common understanding of the reasons for doing the project (Correct)
  • Appoint the Executive and Project Manager
  • Create a stage Plan for the next stage of the project

Answer : Ensure there is a common understanding of the reasons for doing the project

Explanation The purpose of the Initiating a Project process is to understand the work that needs to be done to deliver the required products. This understanding is needed before deciding to continue with the project. In any project there are a number of important items to discover, so there are a number of questions to ask about the project to ensure everyone has a common understanding of the reason for doing the project.

What type of environment does PRINCE2 assume?

Options are :

  • Information technology
  • Customer/supplier (Correct)
  • Procurement
  • program

Answer : Customer/supplier

Explanation PRINCE2 is based upon the assumption that the project operates within what’s called a customer-supplier environment. This means that there is always a customer, which can be an individual, group, or organization which has a business need. This might be a business problem that they are facing, such as the need to cut costs. The customer will sponsor the project in that it will be responsible for providing the funding for the project.

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