PMI PGMP Program Management Professional Practice Exam Set 4

Two project managers in your program, Marcy and Mary, are not agreeing with the scheduling of project resources and they have asked for your help to determine the resolution. They are refusing to speak with each other and each is telling you that the other person is scheduling project resources for the project that are already scheduled to complete the work. In the communication model, what component represents the disagreement of these two project managers and their refusal to speak with each other about a resolution?


Options are :

  • Noise
  • Barrier (Correct)
  • Ad hoc
  • Conflict

Answer : Barrier

Kelly's program is slipping on its schedule. Management is worried that the program will be late and this will cost the organization several thousand dollars in fines and penalties. They've asked Kelly to use a schedule duration compression technique that will help the program finish on time. The technique that Kelly can use, however, should not add costs to the program. What duration compression technique should Kelly use in this instance?


Options are :

  • Trim the program scope
  • Crash the program
  • Fast track the program (Correct)
  • Add lead time to the program

Answer : Fast track the program

When a change enters your program requirements you must update all of the following documents except for which one?


Options are :

  • Program activity list
  • Program work breakdown structure
  • Program charter (Correct)
  • Program scope

Answer : Program charter

Robert is the program manager of the NHQ Program. His team has never worked with one another before this program and he is worried about their abilities to become a team in very short order. He would like to create a team development exercise to facilitate this process. Robert will need all of the following information except for which one to facilitate team development?


Options are :

  • Training records
  • Personnel records
  • Risk management plan (Correct)
  • Program management plan

Answer : Risk management plan

You are the program manager for your organization and are working on gathering the requirements for a new solution and mission statement. There are several instances in the stakeholder pool where the stakeholders and their manager are being queried on possible requirements. You worry that the subordinates may have requirements, ideas, and suggestions to offer but they may be not submitting their thoughts because they do not want to contradict their managers. You believe you need a method to gather all requirements without the stakeholders having any fear of retribution. Which one of the following allows you to anonymously gather iterations requirements and still allow for all stakeholders to review what has been submitted in an attempt to find consensus?


Options are :

  • Web surveys
  • Focus groups
  • Workshops
  • Delphi Technique (Correct)

Answer : Delphi Technique

A knowledge area defines a subset of program management and its processes within that domain. For example, the knowledge area of quality management includes the processes related directly to quality management only. Which knowledge area ensures that all knowledge areas interact correctly with one another?


Options are :

  • Integration management (Correct)
  • Program benefits management
  • Communications management
  • Program management planning

Answer : Integration management

Which of the following statements is most accurate about the critical path?


Options are :

  • The critical path has no float. (Correct)
  • The critical path is always one path that shows the project duration.
  • The critical path is the longest path because it has the most activities
  • The critical path reveals which path has the most risk of failure.

Answer : The critical path has no float.

You are the program manager for your organization. Your program is about to being initiated and management is asking you for a document that will define all of the required resources, skills, and competencies you'll need in your program. What document defines the skills and competencies for a program?


Options are :

  • Staffing management plan (Correct)
  • Program resources requirements plan
  • Staffing pool description
  • Human resources management plan

Answer : Staffing management plan

An organization supports both programs and projects for various industries. What is a portfolio?


Options are :

  • A portfolio describes any project or program within one industry or application areA.
  • A portfolio describes the organization of related projects, programs, and operations (Correct)
  • A portfolio describes all of the monies that are invested in the organization.
  • A portfolio is the total amount of funds that have been invested in programs, projects, and operations.

Answer : A portfolio describes the organization of related projects, programs, and operations

Which of the following documents sets the project objectives?


Options are :

  • Project schedule
  • Project scope statement (Correct)
  • Project organization chart
  • Project charter

Answer : Project scope statement

Which benefit measurement method considers the value of each time period's return for a project that will create deliverables over multiple time periods?


Options are :

  • Cost-Benefit ratio
  • Future value
  • Present value
  • Net present value (Correct)

Answer : Net present value

A team member has made a mistake during the installation of a fixture in your program. You have requested that the team member should correct the problem so that the fixture is installed properly. Once the team members has corrected the problem what action should be taken next?


Options are :

  • Corrective actions
  • Preventive actions
  • Defect repair validation (Correct)
  • Lesson learned documentation

Answer : Defect repair validation

You are the program manager of the YHT Program. You have been working with a vendor in the program but have decided that the contract between your program and the vendor needs to be terminated. What two things must be documented if you wish to terminate a vendor's contract?


Options are :

  • Contract and the quality measurements for the vendor's work
  • Contract and scope verification process documents
  • Work that has been completed and uncompleted work (Correct)
  • The scope verification document and the termination notice

Answer : Work that has been completed and uncompleted work

You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process?


Options are :

  • Stakeholder analysis charts
  • Approved change requests
  • Communications management plan (Correct)
  • Performance reports

Answer : Communications management plan

You are the program manager for your organization. A new program is about to initiated and Marcy, your assistant, asks you about the themes that all new programs must map to. All of the following are themes that you can discuss with Marcy except for which one is not a program theme?


Options are :

  • Program governance
  • Stakeholder management
  • Requirements analysis (Correct)
  • Benefits management

Answer : Requirements analysis

You are the program manager of the GHY Program. Your program team has identified a risk dealing with the materials you will be using in the program. It is possible that if the materials are not installed properly they will cause serious damage in future phases of the program. Your team has recommended additional training and a consultant to help the team members install the material accurately to reduce the likelihood of the risk event. You agree and the team executes the risk response. What type of risk response have you implemented in this situation?


Options are :

  • Avoidance
  • Enhancing
  • Mitigation (Correct)
  • Workaround

Answer : Mitigation

Joan is the program manager for her organization. Throughout the program life cycle there will be several elements, resources, and benefits that can be transitioned from her program to the organization. What document defines how these things can be transferred from the program to the organization?


Options are :

  • Program transition agreement (Correct)
  • Program milestone list
  • Operational transfer alliance plan
  • Program scope statement

Answer : Program transition agreement

Which one of the following is the best example of transference?


Options are :

  • Your program must be completed by a given deadline as government inspectors are scheduled to review the work to determine its accuracy.
  • Your program has some very dangerous activities so you hire a training company to train your program team.
  • Your program is dealing with a new technology that you and your program team are not familiar with so you hire a consulting company to complete this work for you. (Correct)
  • Your program creates an opportunity that your company can realize on its own so it brings in a competitor to help seize the opportunity.

Answer : Your program is dealing with a new technology that you and your program team are not familiar with so you hire a consulting company to complete this work for you.

You are the program manager for your organization. Your program will create a new condominium in your community. There are several concerns about the condos including the timing, the local economy, the environment, and the proposed schedule. You and your team are creating the program management plan to address these concerns along with identifying the constituent projects that will build the structures and deliverables. What group will need to review your program plan to approve the plan before you may proceed in the work?


Options are :

  • The change control board
  • The local government
  • The program board (Correct)
  • The stakeholders

Answer : The program board

Part of program management is to understand how the communication model works in a program. The program manager must be able to effectively communicate with the program team and stakeholders. What component of the communication model is responsible for carrying the message?


Options are :

  • Sender
  • Encoder
  • Medium (Correct)
  • Decoder

Answer : Medium

Your program has a budget at completion of $1,550,000 and is expected to last one year. Currently your program is 45 percent complete and has spent $725,000. According to the program schedule you are actually to be fifty percent complete at this, but due to some vendor delays your program is running just a bit late. Management is concerned that your program will not be able to recoup the costs of the expenses. They've asked you to determine the cost variance for the program. What is the cost variance based on this information?


Options are :

  • ($27,500) (Correct)
  • ($77,500)
  • ($61,111)
  • 0.9

Answer : ($27,500)

You are the program manager for your organization. You have proposed a program that will cost $750,000 and will last for four years. Management is concerned with the cost of the program in relation to the return your program will bring. If the rate of return is six percent what is the minimum value your project should return in four years based on the investment of the program?


Options are :

  • $750,000
  • $795,000
  • $946,857 (Correct)
  • $750,001

Answer : $946,857

You are the program manager of the NHQ Program. You will need to initiate six projects for your program. When should project initiating happen within a program?


Options are :

  • With program planning
  • With program initiation
  • With program execution
  • Whenever the program needs to initiate projects, it may, as long as the program has not entered the closing processes of the program. (Correct)

Answer : Whenever the program needs to initiate projects, it may, as long as the program has not entered the closing processes of the program.

You are the program manager for the HQM Program. Your program has sixteen constituent projects around the world. You are requiring that each project manager and project management team use the same forms, software, and templates to create standardization in each project. What term is assigned to the forms, templates, and software that your program will provide for your projects?


Options are :

  • Organizational process assets (Correct)
  • Program governance
  • Enterprise environmental factors
  • Project management assets

Answer : Organizational process assets

You need to create a document that will define the costs, resources, and characteristics of each deliverable the program will create. What document should you create?


Options are :

  • Program scope statement
  • Program charter
  • Program work breakdown structure
  • Program work breakdown structure dictionary (Correct)

Answer : Program work breakdown structure dictionary

Gary is the program manager for his organization. His current program has 432 stakeholders, some of which are external to his organization. He would like to create a chart that identifies each stakeholder's opinion of the program, influence over program decisions, their requirements and affect on program priorities, and other information. What kind of chart should Gary create in this instance?


Options are :

  • Resource management chart
  • RACI chart
  • Stakeholder analysis chart (Correct)
  • Resource breakdown structure

Answer : Stakeholder analysis chart

Over the life of your program you've received many change request forms. Some of the change requests have been approved and some have been declined. Where should you record all change requests and their status?


Options are :

  • Change log
  • Change register (Correct)
  • Program Management Information System
  • Integrated change control

Answer : Change register

You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week's time. What else should you do with the issue?


Options are :

  • Communicate with the stakeholders that you are addressing the issue.
  • Record the issue in the issue log. (Correct)
  • Determine the time and cost of researching the issue for resolution.
  • Document the issue in the lessons learned.

Answer : Record the issue in the issue log.

You are the program manager for your organization and management has asked you to be certain to finalize the lessons learned documentation for your program. When will the lessons learned documentation be created?


Options are :

  • Lessons learned are created during the program closure. (Correct)
  • Lessons learned are created during the program archive.
  • Lessons learned are created at each program deliverable.
  • Lessons learned are in program execution.

Answer : Lessons learned are created during the program closure.

Josh is the program manager for his organization and he's leading the analysis for a new program that may be initiated by his company. The analysis is a focus on the return on investment for new software that may be created if the program is initiated. What type of a document is Josh likely creating for his company?


Options are :

  • Statement of work
  • Program charter
  • Program scope statement
  • Business case (Correct)

Answer : Business case

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