STI-884 SOCA Sales Small & Medium Businesses Exam Set 1

How many users can Alcatel-Lucent OmniPCX Office serve?


Options are :

  • No more than 93 users.
  • No more than 115 users.
  • Up to 521 users.
  • Up to 236 users. (Correct)

Answer : Up to 236 users.

Which limitation is common to Mitel SX-200 ICP-CX/CXi and CISCO UCM 500?


Options are :

  • High bandwidth applications used on a WAN may cause voice degradation.
  • The complex architecture is not cost-effective for small and medium offices.
  • Telephony features such as saved number redial, automatic busy redial, and tenant service are not available.
  • These systems do not support digital phones. (Correct)

Answer : These systems do not support digital phones.

What are the advantages of the presence technology of the Siemens OpenScape Officeapplication?


Options are :

  • It allows users to cut the cost of mobile calls between different mobile networks or to international destinations.
  • It allows users to route calls to wherever needed, so they are more contactable.
  • It helps set up ad-hoc conference calls, knowing exactly who can attend. (Correct)
  • It allows external calls to be made via IP.

Answer : It helps set up ad-hoc conference calls, knowing exactly who can attend.

Which Siemens communications system combines OpenScape Office, Comscendo Voice and IPgateways in a single communications server?


Options are :

  • OpenStage
  • HiPath 3000
  • HiPath OpenOffice (Correct)
  • HiPath OpenStage

Answer : HiPath OpenOffice

Which communications product supports embedded SIP, analog, and digital trunking?


Options are :

  • Nortel BCM 200
  • Digium Switchvox SMB
  • Microsoft Office Communications Server
  • Mitel 5000 Network Communications Solution (Correct)

Answer : Mitel 5000 Network Communications Solution

Which are the disadvantages of Asterisk-based products? (Choose two)A. No presence functionality available.B. Lack of fax and ISDN support.C. Small choice of telephones.D. No pure IP offering in the SME segment.


Options are :

  • B,C
  • A,B (Correct)
  • A,D
  • B,D

Answer : A,B

What is the advantage of integrated messaging in CISCO UCM 500 system?


Options are :

  • It helps you check your voicemail by using Internet Mail Access Protocol (IMAP) e-mail clients. (Correct)
  • It helps in quick deployment of the product in the field.
  • It serves as a VoIP migration path for a number of widely deployed legacy platforms.
  • It supports 14 languages.

Answer : It helps you check your voicemail by using Internet Mail Access Protocol (IMAP) e-mail clients.

How many users can a single Microsoft Office Communications Server (OCS) handle?


Options are :

  • 50
  • 15,000 (Correct)
  • 1,200
  • 100,000

Answer : 15,000

Why do users of Office Communications Server (OCS) 2007 have to commit strictly to Microsoft?



Options are :

  • The architecture requires the deployment of multiple gateways and mediation servers to ensure connectivity to stand-alone legacy PBX environments.
  • The architecture of OCS 2007 does not allow the integration of standards-based business applications. (Correct)
  • The complex architecture is not cost-effective for small and medium offices.
  • OCS 2007 support softphones only.

Answer : The architecture of OCS 2007 does not allow the integration of standards-based business applications.

Which best describes the GSM integration capabilities of the Siemens HiPath solution?


Options are :

  • Users can dial into the office system by using their mobile device and connect only to mobile phones that use the same mobile network.
  • Users can dial into the office system by using their mobile device when they are on the road, be securely authenticated, and then get a dial tone so that they can make calls from the office system. (Correct)
  • Users can dial into the office system by using their mobile device and then transfer the call to any other phone number without any authentication.
  • Users can dial into the office system by using their mobile device, log on to the intranet, and then make free calls through any instant messaging application.

Answer : Users can dial into the office system by using their mobile device when they are on the road, be securely authenticated, and then get a dial tone so that they can make calls from the office system.

What is the advantage of the converged system in Alcatel-Lucent OmniPCX Office?



Options are :

  • It supports circuit switching or VoIP and applications such as voice mail, unified messaging, and in-building DECT. (Correct)
  • It serves as a VoIP migration path for a number of widely deployed legacy platforms.
  • It is a free open source software appliance, designed to operate on Linux-based servers, that provides a VoIP PBX system.
  • It allows you to check your voice mail using Internet Mail Access Protocol (IMAP) e-mail clients, including Microsoft Outlook, Outlook Express, or Lotus Notes.

Answer : It supports circuit switching or VoIP and applications such as voice mail, unified messaging, and in-building DECT.

What does the feature transparency of CISCO Unified CME include? (Choose three)A. Call conference.B. Extension dialing.C. Call hold.D. Full redundancy.


Options are :

  • A,C,D
  • A,B,D
  • B,C,D
  • A,B,C (Correct)

Answer : A,B,C

Which factors create an impetus for customers to invest in communications? (Choose two)A. The rise in new Internet-style voice services from reliable public network providers.B. The customers' desire to take advantage of cheaper digital phone services.C. The demand of Internet users for tools and software that help them in online transactions.D. The ease of providing users with software that helps them use their PCs as a part of thecommunication system.


Options are :

  • B,D
  • A,D (Correct)
  • A,B
  • B,C

Answer : A,D

Which model of the Business Communications Manager (BCM) would you choose to serve 20 to32 stations?


Options are :

  • BCM 50
  • BCM 200 (Correct)
  • BCM 400
  • BCM 100

Answer : BCM 200

Which best describes the Mitel SX-200 ICP-CX/CXi system?


Options are :

  • It is a "Converged System" that uses a combination of both circuit and packet switching.
  • It is a LAN-based system that supports packet switching only. (Correct)
  • It is an all-in-one device that combines Unified Communications Manager Express, Unity Express (voice and desktop messaging) and Cisco IP Phones.
  • It is a free open source software appliance, designed to operate on Linux-based servers, that provides a VoIP PBX system.

Answer : It is a LAN-based system that supports packet switching only.

Which is a common disadvantage of Alcatel-Lucent OmniPCX Office and Avaya IP Office?(Choose two)A. No feature transparency.B. No redundancy options available.C. No support for digital phones.D. No fax and ISDN support.


Options are :

  • A,C
  • B,D
  • A,B
  • B,C (Correct)

Answer : B,C

Which features does the CISCO UCM 500 include? (Choose three)A. Video supportB. Survivable Remote Site Telephony (SRST)C. Wireless LAN accessD. Integrated VPN


Options are :

  • B,C,D
  • A,B,C
  • A,C,D (Correct)
  • B,C,A

Answer : A,C,D

Which Siemens' communications product is a modular solution that can serve the needs of 20 to500 users?


Options are :

  • HiPath OpenOffice
  • HiPath OpenOffice Entry Editon
  • HiPath 3000 (Correct)
  • HiPath OpenStage

Answer : HiPath 3000

What are the advantages of the open source technology of the Digium's Asterisk products?(Choose two)A. System administration is simplified by a single, centralized, user-friendly Web-basedmanagement tool.B. An open source VoIP PBX concept is independent from specific hardware manufacturers andfrom long term rigid contracts.C. Voice mail/auto attendant is a standard capability.D. Partial open source code can be used by developers and integrators for customized end-usersolutions.


Options are :

  • B,D (Correct)
  • A,C
  • A,B
  • B,C

Answer : B,D

Which are the possible drawbacks of the Digium Asterisk communication systems? (Choose two)A. Cost intensive high-skill trained IT technician are required.B. Scalability can be achieved by enhancement through vendor independent servers.C. Older Asterisk systems can be unstable or vulnerable without continuous software updating.D. No license costs to be paid for additional user enhancements.


Options are :

  • A,B
  • A,D
  • B,C
  • A,C (Correct)

Answer : A,C

What are the disadvantages of CISCO UCM 500 against Siemens HiPath OpenOffice? (Choosetwo)A. CISCO UCM 500 depends on SpectraLink for WLAN as compared to the integrated WLANsolutions on HiPath OpenOffice.B. The proprietary operating system of UCM 500 is less accessible to third-party applications thanHiPath OpenOffice with LINUX.C. UCM 500 supports upto 16 sites as compared to HiPath OpenOffice’s support for 64 sites.D. The scalability of CISCO UCM 500 is limited to 48 lines as compared to the scalability of HiPathOpenOffice, which is 50 to 150 lines.


Options are :

  • A,C
  • B,D (Correct)
  • A,B
  • B,C

Answer : B,D

What benefits does VoIP provides to users? (Choose two)A. Dialing a contact directly from Outlook.B. Setting up Outlook to call a contact at a specific time.C. Recording voice and sending it as an e-mail attachment.D. Receiving voice mail and fax directly in the Outlook mailbox.


Options are :

  • B,D
  • A,C
  • A,D (Correct)
  • A,B

Answer : A,D

Which features available in Siemens HiPath OpenOffice are absent in Asterisk-based products?(Choose two)A. Support for third-party SIP phones.B. Fixed Mobile Convenience.C. Phone call security.D. Call conferencing.


Options are :

  • A,D
  • B,C (Correct)
  • A,B
  • B,D

Answer : B,C

Which communication products support analog trunking? (Choose two)A. Digium AsteriskNowB. Alcatel-Lucent OmniPCX OfficeC. Avaya IP OfficeD. CISCO UCM 500


Options are :

  • B,D
  • B,C (Correct)
  • A,D
  • A,B

Answer : B,C

Which applications are standard on every Nortel Business Communication Manager (BCM)system? (Choose two)A. Unified Messaging.B. Fax Answering.C. Voice mailbox seat licenses.D. Auto attendant.


Options are :

  • B,C
  • A,D
  • B,D (Correct)
  • A,C

Answer : B,D

Which best describes Siemens' most recent application specifically tailored to the needs of thesmall and medium sized businesses?


Options are :

  • LifeWorks
  • OpenScape Office (Correct)
  • Unified Communciations
  • OpenScape

Answer : OpenScape Office

Which is an indicator for opportunity if your prospect is driven by growth through productivity?(Choose two)A. The prospect is evaluating phone system options due to business changes or expansions.B. The prospect is investigating productivity features to make the business more efficient.C. The prospect needs to install a new phone system to provide for the required capacity of theoffice space.D. The phone system of the prospect is outdated and cannot keep up with the growing businessdemands.


Options are :

  • A,B (Correct)
  • A,C
  • A,D
  • B,C

Answer : A,B

Which options apply to the Siemens Open Communications strategy? (Choose two)A. It helps deliver solutions to only small sized businesses.B. It helps Siemens realize the LifeWorks vision.C. It provides customers with business value by impacting their growth.D. It is Siemens' core company strategy and positioning.


Options are :

  • A,C
  • B,D (Correct)
  • A,D
  • A,B

Answer : B,D

Which best describes the IT-based communications principle of Open Communications?


Options are :

  • IT-based open Communications uses the latest technology to provide innovative business continuity services to your customer.
  • IT-based open Communications can be implemented in various forms such as Managed and Hosted Services.
  • IT-based open Communications means a strong commitment to SIP and LINUX, a clear focus on IT-oriented deployments. (Correct)
  • IT-based open Communications enables integration of mobile communications and location independence across networks.

Answer : IT-based open Communications means a strong commitment to SIP and LINUX, a clear focus on IT-oriented deployments.

What makes the Siemens Unified Communications solutions unique in the marketplace?



Options are :

  • They offer cost savings and productivity enhancing benefits.
  • They are proven and mature offerings that operate with your customer's existing IT environment and provide easy growth and expansion. (Correct)
  • They leverage existing applications such as Microsoft Outlook.
  • They enable employees to remain connected when they are out of office.

Answer : They are proven and mature offerings that operate with your customer's existing IT environment and provide easy growth and expansion.

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