ISACA CGEIT Certification Practice Test Set 6

Which volume provides guidance on clarification and prioritization of service-provider investments in services?


Options are :

  • Service Management
  • Service Design
  • Service Operation
  • Service Strategy

Answer : Service Strategy

ISACA CGEIT Certification Practice Test Set 7

Which of the following is a way of delivering value to customers by facilitating outcome that customers wish to get without the control of specific costs & risks?


Options are :

  • Processes
  • Functions
  • Service
  • Service Desk

Answer : Service

You are the project manager of the CUL project in your organization. You and the project team are assessing the risk events and creating a probability and impact matrix for the identified risks. Which one of the following statements best describes the requirements for the data type used in qualitative risk analysis?


Options are :

  • A qualitative risk analysis requires fast and simple data to complete the analysis.
  • A qualitative risk analysis requires accurate and unbiased data if it is to be credible.
  • A qualitative risk analysis encourages biased data to reveal risk tolerances.
  • A qualitative risk analysis required unbiased stakeholders with biased risk tolerances.

Answer : A qualitative risk analysis requires accurate and unbiased data if it is to be credible.

Which of the following essential elements of IT Portfolio Investment Management describes the ability to model the IT Portfolio with metrics most appropriate to the business such as ROI, BreakEven, Cost Avoidance, and Revenue Return?


Options are :

  • Integrated Dashboards and Scorecards
  • Portfolio What-If Planning
  • Integrated Capability
  • Highly Configurable

Answer : Highly Configurable

ISACA CGEIT Certification Certification Practical Test Set 1

Management wants you to create a visual diagram of what resources will be utilized in the project deliverables. What type of a chart is management asking you to create?


Options are :

  • Work breakdown structure
  • Resource breakdown structure
  • RACI chart
  • Roles and responsibility matrix

Answer : Resource breakdown structure

You are the project manager of the GHG project for your company. You have identified the project risks, completed qualitative & quantitative analysis, & created risk responses. You also need to document how and when risk audits will be performed in the project. Where will you define the frequency of risk audits?


Options are :

  • Quality management plan
  • Risk response plan
  • Risk management plan
  • Schedule management plan

Answer : Risk management plan

You are the project manager of the NHQ Project for your company. You have completed qualitative & quantitative analysis of your identified project risks & you would now like to find an approach to increase project opportunities and to reduce threats within the project. What project management process would best help you?


Options are :

  • Create a risk governance approach
  • Create the project risk register
  • Plan risk responses
  • Monitor and control project risks

Answer : Plan risk responses

ISACA CGEIT Certification Certification Practical Test Set 2

Which of the following processes is responsible for controlling, recording and reporting on versions, attributes, & relationships relating to components of the Information Technology (IT) infrastructure?


Options are :

  • Service Asset and Configuration Management
  • Service Catalogue Management
  • Service Level Management
  • ICT Operations Management

Answer : Service Asset and Configuration Management

Which of the following processes are covered by Service Strategy? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • Service Portfolio Management
  • Supplier Management
  • IT Architecture Management
  • IT Financial Management
  • Demand Management

Answer : Service Portfolio Management Supplier Management IT Financial Management Demand Management

Which of the following process groups is the most efficient at providing resources to the development of the procurement process?


Options are :

  • Contract management
  • Process management
  • Acquisition process
  • Resource management

Answer : Acquisition process

ISACA CGEIT Certification Certification Practical Test Set 3

Which of the following processes contained in the Value Governance domain of Val IT defines information requirements?


Options are :

  • VG6
  • VG4
  • VG3
  • VG5

Answer : VG5

Which of the following concepts is used to reduce the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management, aims for modernization of equipment and ensures workers have the highest level of training?


Options are :

  • Six Sigma
  • Total Security Management
  • Total Quality Management
  • Balanced Scorecard (BSC)

Answer : Total Quality Management

Which of the following is a continuous process of comparing performance with desired objectives to identify opportunities for improvement, and is conducted by individuals, groups, or organizations relating to their own work?


Options are :

  • Management Assessment
  • Control
  • Continuous improvement
  • Self Assessment

Answer : Self Assessment

ISACA CGEIT Certification Certification Practical Test Set 4

A project team member has just identified a new project risk. The risk event is determined to have significant impact but a low probability in the project. Should the risk event happen it'll cause the project to be delayed by three weeks, which will cause new risk in the project. What should the project manager do with the risk event?


Options are :

  • Add the identified risk to the low-level risk watchlist.
  • Add the identified risk to the risk register
  • Add the identified risk to a quality control management control chart
  • Add the identified risk to the issues log.

Answer : Add the identified risk to the risk register

Billy is the project manager of the HAR Project and is in month six of the project. The project is scheduled to last for 18 months. Management asks Billy how often the project team is participating in risk reassessment in this project. What should Billy tell management if he's following the best practices for risk management?


Options are :

  • Project risk management has been concluded with the project planning.
  • At every status meeting the project team project risk management is an agenda item
  • Project risk management is scheduled for every month in the 18-month project.
  • Project risk management happens at every milestone.

Answer : At every status meeting the project team project risk management is an agenda item

As seen from the perspective of how the enterprise defines and executes business strategies to achieve its goals and objectives, which of the following elements does the ERM comprise of?


Options are :

  • Reducing operational surprises and losses
  • Enhancing risk response decisions
  • Providing integrated responses to few risks
  • Aligning risk appetite and strategy

Answer : Reducing operational surprises and losses Enhancing risk response decisions Aligning risk appetite and strategy

ISACA CGEIT Certification Certification Practical Test Set 5

Which of the following steps are performed in the Planning phase of IT Assurance methodology? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • Perform a quick risk assessment
  • Scope and plan assurance initiatives.
  • Plan the risk-based assurance initiatives
  • Assess process maturity.

Answer : Perform a quick risk assessment Plan the risk-based assurance initiatives Assess process maturity.

What stakeholder(s) must participate in the document elicitation result?


Options are :

  • Business analyst, business analysis team, and the key stakeholders
  • Business analyst and the key stakeholders
  • Business analyst and the business owner
  • Business analyst

Answer : Business analyst

Stephen is the project manager of the GBB project. He has worked with two subject matter experts & his project team to complete the risk assessment technique. There are approximately 47 risks that have a low probability and a low impact on the project. Which of the following answers best describes what Stephen should do with these risk events?


Options are :

  • The low probability and low impact risks should be added to the risk register.
  • Because they are low probability and low impact, Stephen should accept the risks.
  • The low probability and low impact risks should be added to a watch list for future monitoring.
  • Because they are low probability and low impact, the risks can be dismissed.

Answer : The low probability and low impact risks should be added to a watch list for future monitoring.

ISACA CGEIT Certification Certification Practical Test Set 6

Which of the following are the tasks performed by the Management committee in the Resource management framework? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • To balance sustain/growth proposals
  • To define value creation roles within IT
  • To work on architectural design
  • To manage complex projects

Answer : To balance sustain/growth proposals To work on architectural design To manage complex projects

You are working with your project stakeholders to identify risks within the JKP Project. You want to use an approach to engage the stakeholders to increase the breadth of the identified risks by including internally generated risk. Which risk identification approach is most suited for this goal?


Options are :

  • Assumptions analysis
  • Brainstorming
  • SWOT analysis
  • Delphi Technique

Answer : SWOT analysis

Which of the following stages of the Forrester's IT Governance Maturity Model describes that the IT governance processes is fully developed and optimized across the enterprise, and a well-built IT portfolio management process is put to ensure that all IT investment decisions are themselves optimized?


Options are :

  • Stage 2-Fragmented
  • Stage 3-Consistent
  • Stage 4-Best practices
  • Stage 1-Ad hoc

Answer : Stage 4-Best practices

ISACA CGEIT Certification Certification Practical Test Set 7

Jane is the project manager of the GBB project for her company. In the current project a vendor has offered the project a ten percent discount based if they will order 100 units for the project. It is possible that the GBB Project may need the 100 units, but the cost of the units is not a top priority for the project. Jane documents the offer and tells the vendor that they will keep the offer in mind and continue with the project as planned. What risk response has been given in this project?


Options are :

  • Sharing
  • Acceptance
  • Enhance
  • Exploiting

Answer : Acceptance

What is the key output handed over to Service Transition within Service Design?


Options are :

  • ITIL Small-Scale Implementation
  • Business Perspective
  • Service Design Package
  • Service Portfolio Management

Answer : Service Design Package

isa is the project manager of the FKN project for her organization. She is working with Sam, the CIO, to discuss a discount the vendor has offered the project based on the amount of materials that is ordered. Lisa and Sam review the offer and agree that while their project may qualify for the discounted materials the savings is nominal and they would not necessarily pursue the savings. Lisa documents this positive risk response in the risk register. What risk response is this?


Options are :

  • Acceptance
  • Transference
  • Share
  • Enhance

Answer : Acceptance

ISACA CGEIT Certification Certification Practical Test Set 8

You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment & have determined that your organization does not have the necessary resources and technology to seize a business opportunity. What is the most likely course of action for the organization?


Options are :

  • Hire additional resources
  • Launch a new project
  • Move onto the next opportunity.
  • Hire contractors to complete the project work.

Answer : Launch a new project

Which of the following best describes the identification, analysis, and ranking of risks?


Options are :

  • Design of experiments
  • Fast tracking
  • Plan Risk management
  • Fixed-price contracts

Answer : Plan Risk management

There are five inputs to the quantitative risk analysis process. Which one of the following is NOT an input to the perform quantitative risk analysis process?


Options are :

  • Enterprise environmental factors
  • Risk management plan
  • Cost management plan
  • Risk register

Answer : Enterprise environmental factors

ISACA CGEIT Certification Certification Practical Test Set 1

Which of the following is concerned with fairness & transparency?


Options are :

  • Service Strategy
  • Continual Service Improvement
  • Service Support
  • Governance

Answer : Governance

In which of the following methods of risk mitigation does the senior management approve the implementation of the controls that are recommended by the risk management team, and that will lower the risk to an acceptable level?


Options are :

  • Risk Transference
  • Risk Avoidance
  • Risk Alleviation
  • Risk Limitation

Answer : Risk Alleviation

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