ISACA CGEIT Certification Certification Practical Test Set 6

Which of the following essential elements of IT Portfolio Investment Management seamlessly initiates the projects, and incorporates the asset and software development costs to improve the accuracy of ongoing portfolio assessment and project prioritization?


Options are :

  • Portfolio Management
  • Portfolio Planning Analysis
  • Integrated Capability
  • Portfolio What-If Planning

Answer : Integrated Capability

You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register. All of the following information should be included in the stakeholder register except for which one?


Options are :

  • Stakeholder classification of their role in the project
  • Stakeholder management strategy
  • Identification information for each stakeholder
  • Assessment information of the stakeholders' major requirements, expectations, and potential influence

Answer : Stakeholder management strategy

ISACA CGEIT Certification Certification Practical Test Set 7

Which of the following is a family of ISO standards for Total Quality Management (TQM)?


Options are :

  • ISO 27001
  • ISO 9000
  • ISO 20000
  • ISO 38500

Answer : ISO 9000

Gary is the project manager for his organization. He is working with the project stakeholders on the project requirements and how risks may affect their project. One of the stakeholders is confused about what constitutes risks in the project. Which of the following is the most accurate definition of a project risk?


Options are :

  • It is an uncertain event that can affect at least one project objective
  • It is an uncertain event or condition within the project execution.
  • It is an unknown event that can affect the project scope.
  • It is an uncertain event that can affect the project costs.

Answer : It is an uncertain event that can affect at least one project objective

Which of the following are the main benefits of using Information Services Procurement Library (ISPL)? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • The customer can take advantage of the competitive market.
  • The use of a strategy that really fits the situation.
  • The proposals of consumers become comparable.
  • The contract can be used as a control instrument.

Answer : The customer can take advantage of the competitive market. The use of a strategy that really fits the situation. The contract can be used as a control instrument.

ISACA CGEIT Certification Certification Practical Test Set 8

You are interviewing members of a project team to test their understanding of the assigned risk responses as risk owners. You and the project manager are working together to evaluate the risk responses to determine their effectiveness in the project. What project management technique are you performing with the project manager in this scenario?


Options are :

  • Risk audits
  • Risk identification with the project team
  • Risk analysis
  • Stakeholder analysis as the project team is a stakeholder

Answer : Risk audits

During qualitative risk analysis you want to define the risk urgency assessment. All of the following are indicators of risk priority except for which one?


Options are :

  • Risk rating
  • Cost of the project
  • Warning signs
  • Symptoms

Answer : Cost of the project

Which of the following objectives can be the best coordinated with the Human resource management?


Options are :

  • Focusing on the business improvements
  • Rewarding employee fairly
  • Satisfying the business needs
  • Increasing the automation of the business processes

Answer : Satisfying the business needs

ISACA CGEIT Certification Certification Practical Test Set 1

Which of the following sub-processes of Capacity Management is concerned with the management of the individual components of the IT Infrastructure?


Options are :

  • Service Capacity Management
  • Capacity Management Reporting
  • Business Capacity Management
  • Resource Capacity Management

Answer : Resource Capacity Management

Where can a project manager find risk-rating rules?


Options are :

  • Risk management plan
  • Enterprise environmental factors
  • Risk probability and impact matrix
  • Organizational process assets

Answer : Organizational process assets

Ned is the project manager of the HNN project for your company. Ned has asked you to help him complete some probability distributions for his project. What portion of the project will you most likely use for probability distributions?


Options are :

  • Bias towards risk in new resources
  • Uncertainty in values such as duration of schedule activities
  • Risk probability and impact matrixes
  • Risk identification

Answer : Uncertainty in values such as duration of schedule activities

ISACA CGEIT Certification Certification Practical Test Set 2

Shawn is the project manager of the WHT Project for his company. In this project Shawn's team reports that they have found a way to complete the project work for less cost than what was originally planned. The project team presents a new software that will help to automate the project work. While the software and the associated training costs $25,000 it will save the project nearly $65,000 in total costs. Shawn agrees to the software and changes to the project management plan accordingly. What type of risk response has been used in this instance?


Options are :

  • Avoidance
  • Exploiting
  • Accepting
  • Enhancing

Answer : Exploiting

For the entire IT organizations to be agile, all members of the IT organizations need to understand the need for agility and be committed to this process. Which of the following working principles or activity loops are involved for the IT organizations to be agile? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • Loop 4
  • Loop3
  • Loop 1
  • Loop 2

Answer : Loop3 Loop 1 Loop 2

You are the project manager of a large construction project. Part of the project involves the wiring of the electricity in the building your project is creating. You and the project team determine the electrical work is too dangerous to perform yourself so you hire an electrician to perform the work for the project. This is an example of what type of risk response?


Options are :

  • Avoidance
  • Acceptance
  • Mitigation
  • Transference

Answer : Transference

ISACA CGEIT Certification Certification Practical Test Set 3

Which of the following activity loops describes improvement of the existing processes?


Options are :

  • Loop 1
  • Loop 3
  • Loop 2
  • Loop 4

Answer : Loop 2

Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?


Options are :

  • SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
  • SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
  • SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
  • SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.

Answer : SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.

ISACA CGEIT Certification Certification Practical Test Set 4

What is the key output handed over to Service Transition within Service Design?


Options are :

  • Service Portfolio Management
  • ITIL Small-Scale Implementation
  • Business Perspective
  • Service Design Package

Answer : Service Design Package

Which of the following steps are performed in the Planning phase of IT Assurance methodology? Each correct answer represents a complete solution. Choose all that apply.


Options are :

  • Perform a quick risk assessment
  • Assess process maturity.
  • Scope and plan assurance initiatives.
  • Plan the risk-based assurance initiatives

Answer : Perform a quick risk assessment Assess process maturity. Plan the risk-based assurance initiatives

You are the project manager of the NHQ Project for your company. You have completed qualitative and quantitative analysis of your identified project risks and you would now like to find an approach to increase project opportunities and to reduce threats within the project. What project management process would best help you?


Options are :

  • Monitor and control project risks
  • Create a risk governance approach
  • Plan risk responses
  • Create the project risk register

Answer : Plan risk responses

ISACA CGEIT Certification Certification Practical Test Set 5

Which volume provides guidance on clarification and prioritization of service-provider investments in services?


Options are :

  • Service Strategy
  • Service Operation
  • Service Design
  • Service Management

Answer : Service Strategy

Availability Management allows organizations to sustain the IT service availability to support the business at a justifiable cost. Which of the following elements of Availability Management is used to perform at an agreed level over a period of time? Each correct answer represents a part of the solution. Choose all that apply.


Options are :

  • Reliability
  • Security
  • Serviceability
  • Recoverability
  • Maintainability
  • Resilience

Answer : Reliability Security Serviceability Recoverability Maintainability Resilience

Which of the following concepts is used to reduce the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management, aims for modernization of equipment and ensures workers have the highest level of training?


Options are :

  • Balanced Scorecard (BSC)
  • Six Sigma
  • Total Security Management
  • Total Quality Management

Answer : Total Quality Management

ISACA CGEIT Certification Certification Practical Test Set 6

Stephen is the project manager of the GBB project. He has worked with two subject matter experts and his project team to complete the risk assessment technique. There are approximately 47 risks that have a low probability and a low impact on the project. Which of the following answers best describes what Stephen should do with these risk events?


Options are :

  • The low probability and low impact risks should be added to the risk register.
  • Because they are low probability and low impact, the risks can be dismissed.
  • Because they are low probability and low impact, Stephen should accept the risks.
  • The low probability and low impact risks should be added to a watch list for future monitoring.

Answer : The low probability and low impact risks should be added to a watch list for future monitoring.

Jane is the project manager of the GBB project for her company. In the current project a vendor has offered the project a ten percent discount based if they will order 100 units for the project. It is possible that the GBB Project may need the 100 units, but the cost of the units is not a top priority for the project. Jane documents the offer and tells the vendor that they will keep the offer in mind and continue with the project as planned. What risk response has been given in this project?


Options are :

  • Exploiting
  • Acceptance
  • Enhance
  • Sharing

Answer : Acceptance

Which of the following best describes the identification, analysis, and ranking of risks?


Options are :

  • Fast tracking
  • Design of experiments
  • Plan Risk management
  • Fixed-price contracts

Answer : Plan Risk management

ISACA CGEIT Certification Certification Practical Test Set 7

Service Level Management provides for continual identification, monitoring and review of the levels of IT services specified in the service level agreements (SLAs). What are the responsibilities of Service Level Management? Each correct answer represents a part of the solution. Choose all that apply.


Options are :

  • Ensuring that the agreed IT services are delivered.
  • Ensuring the primary functions of the Service Desk.
  • Producing and maintaining a Service Catalog.
  • Ensuring that appropriate IT Service Continuity plans have been made.
  • Liaising with Availability Management.

Answer : Ensuring that the agreed IT services are delivered. Producing and maintaining a Service Catalog. Ensuring that appropriate IT Service Continuity plans have been made. Liaising with Availability Management.

Which of the following domains of CGEIT aims to guarantee that the IT function remains aligned with the organization's strategic objectives?


Options are :

  • Risk Management
  • IT Governance Framework
  • Strategic Alignment
  • Value Delivery

Answer : IT Governance Framework

Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?


Options are :

  • Determine solution approach
  • Define business need
  • Assess capability gaps
  • Solution performance assessment

Answer : Solution performance assessment

ISACA CGEIT Certification Certification Practical Test Set 8

Which of the following techniques is used for understanding the "environment" in which a business operates?


Options are :

  • Critical success factor analysis
  • Market segmentation
  • SWOT analysis
  • PEST analysis

Answer : PEST analysis

As seen from the perspective of how the enterprise defines and executes business strategies to achieve its goals and objectives, which of the following elements does the ERM comprise of?


Options are :

  • Enhancing risk response decisions
  • Reducing operational surprises and losses
  • Aligning risk appetite and strategy
  • Providing integrated responses to few risks

Answer : Enhancing risk response decisions Reducing operational surprises and losses Aligning risk appetite and strategy

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