ISS-001 Intel Server Specialist Certification Practice Exam Set 8

A customer has just finished integrating a server and now it will not boot. The customer has no other compatible processors or memory available to cross-check the server. Which of the following is the MOST logical order in which to perform the below troubleshooting steps? 


Options are :

  • Look up any potential beep codes or other LED status
  • Check the tested hardware lists to see if processor and memory are compatible.
  • Test the motherboard outside the chassis.
  • Reduce the configuration to the most basic (e.g. 1 processor, 1 DIMM).

Answer : Test the motherboard outside the chassis.

Which of the following is a function of the BIOS Recovery Boot feature? 


Options are :

  • BIOS recovery boot can be used to recover the BIOS settings from the last known good configuration of the system.
  • BIOS recovery boot can be used to apply a BIOS version to a system that has a corrupt BIOS.
  • BIOS recovery boot is always used as part of the BIOS update process
  • BIOS recovery boot is the recommended approach to reset any BIOS passwords

Answer : BIOS recovery boot can be used to apply a BIOS version to a system that has a corrupt BIOS.

A reseller would like to obtain a simple command line utility that the reseller can use to retrieve System Event Log information remotely. Which of the following tools is recommended to support this requirement and how would the reseller acquire it? (Select THREE).

A. The tool that can be used to support this function is only available on the CD shipped with the specific SKU.

B. The tool that can be used to support this function can be purchased as a separate SKU item via Intel Authorized Distributors.

C. DPCCLI can be used to support this function.

D. The Intel® Deployment Assistant could be used to boot into configuration mode and complete the relevant SEL download.

E. The tool to support this function can be downloaded via downloadcenter.intel.com.

F. The SYSCFG tool would provide this capability. The reseller could establish a remote console session with the server, reboot to EFI and use the SELVIEWER tool to obtain the file.

G. Stand –alone Intel Server Management Utilities include a command line utility that can support this function.

H. The PCT Tool can be used to test the system and download the SEL and other test logs to the Remote Testing Console (RTC).   


Options are :

  • B,C,D
  • F,G,H
  • C,E,G
  • A,B,C

Answer : C,E,G

A reseller would like to confirm that the chassis fans for an Intel® Server Chassis are connected to the correct headers on the installed Intel® Server Board. Which of the following documentation could be used to obtain this information? 


Options are :

  • The technical specifications of the Intel® Server Board will show the proper connections
  • The TPS for the Intel® Server Board will contain details for the fan headers for the specific server board.
  • The TPS for the Intel® Server Chassis will contain details for the fans included in the specific chassis.
  • The Quick Start Guide for the Intel® Server Board shows the required connections

Answer : The Quick Start Guide for the Intel® Server Board shows the required connections

ISS-001 Intel Server Specialist Certification Practice Exam Set 1

A customer wishes to place orders for servers (multiple units) that have DC as the input power on  all the Power Supply Units. Which of the following servers should an Intel Server Specialist recommend? 


Options are :

  • Intel® Server System SR1680MV
  • Intel® Server System SR1630BCR
  • Intel® Server System SR1695WB
  • Intel® Server System SR1625UR

Answer : Intel® Server System SR1695WB

Which of the following is NOT compatible with the Intel® Server Board S5000PSL? 


Options are :

  • DOS
  • Windows
  • Linux
  • UEFI Shell

Answer : UEFI Shell

A system that has been in use for a year, has an amber status LED, and shows the following error in the System Event Log: CRITICAL event: CATERR reports it has been asserted. 

Which of the following troubleshooting steps should be taken to help resolve this issue (options are in no particular order)? 


Options are :

  • Check the RAID log for any drive issues
  • Check the SEL for memory errors
  • Use active system console to check on the fan issues.
  • Check the OS event logs for any stop errors, kernel panics, etc

Answer : Use active system console to check on the fan issues.

ISS-001 Intel Server Specialist Certification Practice Exam Set 2

A customer has a server based on the Intel® Server Board S5500BC, Intel® Server Chassis SC5650, Intel® RAID Controller card RS2BL080, and the six-disk non-expander hot-swap drive bay, with two SAS drives in a RAID 1 for the Operating System. The customer has recently added four SATA drives to the drive bay, created a RAID 10 for data, and now states that the drive activity LED’s are not working for the new drives. Which of the following could be the cause? 


Options are :

  • The SGPIO cable is not connected.
  • SATA drives are not supported on this controller
  • The SES cable is not connected.
  • The IPMB cable is not connected.

Answer : The SES cable is not connected.

A reseller would like to obtain detailed information on an Intel® S5500 Chipset based server that does not have an operating system installed, which of the following options are available? (Select THREE).

A. The utility “sysinfo” can be run and all the relevant information will be saved to a text file on the local USB key.

B. The FRUSDR utility can be run from the EFI shell.

C. The server can be booted to the EFI environment and syscfg can be run.

D. If the RMM3 is configured correctly, the information can be cut and pasted from the web view of the server configuration detail.

E. The command SELVIEW – Sensors /ALL will output a file that shows all system settings available.

F. PCT can be used to save the information on the specific server 


Options are :

  • A,C,D
  • A,B,C
  • A,D,F
  • C,D,E

Answer : A,D,F

A server with an Intel® Raid Controller RS2BL080 has a RAID 5 array with 3 disks. The controller has a battery backup unit (BBU) installed. A customer reports that the array keeps resetting itself from write-back mode to write-through mode. Which of the following troubleshooting steps should be taken to further investigate this issue? (Select THREE).

A. Check whether the memory DIMM on the RAID controller is seated properly.

B. Check if the BBU is seated properly.

C. Check the RAID log for any BBU errors.

D. Check if the RAID controller BIOS has the correct BBU information.

E. Check if the SES cable is connected properly.

F. Check that all drives in the array are SAS drives.

G. Check that the SSD cache premium feature key is installed. 


Options are :

  • B,C,F
  • A,B,C
  • E,F,G
  • C,D,E

Answer : B,C,F

ISS-001 Intel Server Specialist Certification Practice Exam Set 3

A customer is not able to enter the RAID BIOS setup utility for an onboard controller. Which of the following troubleshooting steps should an Intel® Server Specialist take when trying to resolve the customer’s issue? 


Options are :

  • Disable quiet boot
  • Make sure the customer is only using SATA drives.
  • Check whether the RAID 5 activation key is installed.
  • Update the system BIOS to the latest version.

Answer : Disable quiet boot

A customer has a server based on the Intel® Server Board S5500BC, Intel® Server Chassis SC5650, and the 6-disk non-expander hot-swap drive bay. The customer has two SATA drives in a RAID 1 for the Operating System, connected to the onboard RAID controller which is in Embedded Server RAID Technology 2 (ESRT2) mode. The customer states that the drive activity LED’s are not working. Which of the following could be the cause?   


Options are :

  • ESRT2 does not support SATA drives.
  • The SES cable is not connected.
  • The IPMB cable is not connected.
  • The SGPIO cable is not connected.

Answer : The SGPIO cable is not connected.

A customer has an Intel® Server System SR1625UR with Intel® RMM3. The customer has configured the Intel® RMM3 NIC IP address and the onboard NIC 1 management IP address using the BIOS setup. Initially the customer is able to connect but after a cold boot the customer is seeing erroneous and inconsistent behavior when trying to connect to the Intel® RMM3. Which of the below troubleshooting steps, in order, should an Intel® Server Specialist take when trying to resolve the customer’s issue? 


Options are :

  • Ensure RMM3 and onboard management NICs are on the same subnet
  • Check the switch log.
  • Ensure RMM3 and onboard management NICs are on different subnets.
  • Check the Ethernet cables.

Answer : Ensure RMM3 and onboard management NICs are on different subnets.

ISS-001 Intel Server Specialist Certification Practice Exam Set 4

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