JK0-802 CompTIA A+ Certification Exam Set 2

Which of the following is the MINIMUM account required to install most programs on Windows XP?stand


Options are :

  • Power user (Correct)
  • Guest
  • Standard user
  • Administrator

Answer : Power user

A user on a domain network cannot install software that they need. Which of the following user groups is this user MOST likely associated with?


Options are :

  • Guest user
  • Power user
  • Standard user (Correct)
  • Administrator

Answer : Standard user

A technician receives an error every time a workstation boots up. The technician needs to find out what process is responsible for the error. Which of the following utilities would be used FIRST?


Options are :

  • System Control Panel
  • MSCONFIG
  • Event Viewer (Correct)
  • Task Manager

Answer : Event Viewer

A technician needs to rebuild a computer that had a virus. Which of the following data destruction methods should be used to ensure the virus has been successfully erased before reinstalling the operating system, programs, and all user data?


Options are :

  • Degaussing tool
  • Low level format
  • Standard format (Correct)
  • Shredder

Answer : Standard format

A computer starts to boot then quickly shuts down. Which of the following should the technician use to troubleshoot this issue?


Options are :

  • Events logs
  • Toner probe
  • Power supply tester (Correct)
  • Loopback plugs

Answer : Power supply tester

Which of the following commands would a technician use to map a network share?


Options are :

  • IPCONFIG
  • NSLOOKUP
  • COPY
  • NET (Correct)

Answer : NET

A technician would like to dispose of a hard drive that is no longer needed. According to company policy, all contents on the disk should be deleted before disposal. Which of the following OS command line tools should be used?


Options are :

  • SCANDSK
  • CHKDSK
  • FORMAT (Correct)
  • DEL

Answer : FORMAT

A technician has 50 identical computers that need to be upgraded to the Windows 7 OS, and are capable of booting from the network. They are running a Gigabit network with a Windows deployment server. Which of the following will be the BEST to use in this scenario?


Options are :

  • USB flash
  • PXE (Correct)
  • UEFI
  • Windows 7 DVD

Answer : PXE

A technician is reconfiguring an email account for off-line mode. Which of the following will describe the expected time of account synchronization with the email server?


Options are :

  • There is no off-line mode for email.
  • It will depend on the SMTP settings of the email server.
  • It will depend on the POP settings of the email server.
  • It will depend on the time when the account was last synchronized. (Correct)

Answer : It will depend on the time when the account was last synchronized.

Which of the following paths would a technician use to map a network drive?


Options are :

  • \\servername\usershare (Correct)
  • //servername\usershare
  • //servername/usershare
  • \\servername/usershare

Answer : \\servername\usershare

A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?


Options are :

  • MSCONFIG
  • MSINFO32
  • SERVICES.MSC
  • MSTSC (Correct)

Answer : MSTSC

Which of the following file system types is used for optical media?


Options are :

  • FAT
  • CDFS (Correct)
  • NTFS
  • FAT32

Answer : CDFS

A technician is tasked with changing the account lockout threshold to 30 minutes in Windows 7. Which of the following should the technician use to accomplish this task?


Options are :

  • Local Security Policy (Correct)
  • User Access Control
  • Windows Security Center
  • Users and Groups

Answer : Local Security Policy

Which of the following commands is used to map a network drive?


Options are :

  • NETSTAT
  • NETMAP
  • NBTSTAT
  • NET USE (Correct)

Answer : NET USE

In which of the following operating systems does Windows XP mode come as a free download to be used for application compatibility?


Options are :

  • Windows 7 Starter
  • Windows 7 Professional (Correct)
  • Windows 7 Home Premium
  • Windows Vista Business

Answer : Windows 7 Professional

Which of the following would be the BEST format for optical media?


Options are :

  • CDFS (Correct)
  • EXT3
  • NTFS
  • FAT32

Answer : CDFS

A user has too many applications starting when they log into windows. From the command line, which of the following tools is the FASTEST option to prevent these applications from running on startup?


Options are :

  • REGEDIT
  • MSINFO32
  • SERVICES.MSC
  • MSCONFIG (Correct)

Answer : MSCONFIG

Which of the following resources is MOST important for accessing remote virtual environments on a client machine?


Options are :

  • Drive space
  • CPU speed
  • Network speed (Correct)
  • High speed memory

Answer : Network speed

A user states when they press certain letters on their laptopís keyboard, a number is displayed on the screen. Which of the following can the technician perform to resolve this issue?


Options are :

  • Update the keyboard drivers
  • Replace the keyboard
  • Turn off number lock (Correct)
  • Change the character mapping

Answer : Turn off number lock

An audio visual company has decided that they want to migrate from Windows XP Professional SP2. The company has a domain network. A technician is tasked with selecting an operating system. Which of the following should the technician select?


Options are :

  • Windows Vista Home Premium
  • Windows 7 Home Premium
  • Windows XP Media Center
  • Windows 7 Professional (Correct)

Answer : Windows 7 Professional

A customer is concerned about a computer that repeatedly beeps when attempting to power on. Which of the following is MOST likely the cause?


Options are :

  • Network cable is unplugged
  • RAM not seated properly (Correct)
  • USB 2.0 is plugged into USB 1.1 port
  • Optical media was left in the drive

Answer : RAM not seated properly

A bank is upgrading some clerical usersí PCs. Which of the following would be the MOST appropriate method for erasing the data on the old PCs?


Options are :

  • Standard format
  • Change the jumpers on the hard drive
  • Quick format
  • Drive degauss (Correct)

Answer : Drive degauss

A technician needs to format a file system to be compatible with the WIDEST range of operating systems. Which of the following file systems should be used?


Options are :

  • NTFS
  • FAT32 (Correct)
  • CDFS
  • FAT16
  • NONE

Answer : FAT32

Which of the following is the MAXIMUM number of primary partitions that can be created on a hard drive with FAT32?


Options are :

  • 2
  • 6
  • 8
  • 4 (Correct)

Answer : 4

When scheduling a backup for preventative maintenance, which of the following would ensure all data was captured?


Options are :

  • Daily
  • Differential
  • Incremental
  • Full (Correct)

Answer : Full

A technician needs to create a new folder from the command line on the root of the C. drive. Which of the following is the correct command to use?


Options are :

  • PUSHD
  • RD
  • MD (Correct)
  • CD

Answer : MD

Which of the following is an advantage of a virtual machine hosted on a PC?


Options are :

  • Reduces the amount of CPU required on the host PC
  • Reduces the amount of RAM required on the host PC.
  • Reduces the training required for employees
  • Reduces the amount of physical hardware required (Correct)

Answer : Reduces the amount of physical hardware required

A technician needs to decrease the time it takes to install an operating system on 100 computers. Which of the following installations would the technician use to reduce hands-on time spent on each computer?


Options are :

  • USB installation
  • Upgrade installation
  • Clean installation
  • Unattended installation (Correct)

Answer : Unattended installation

A user sent an email requesting that a technician check if a computer is on and connected to the Internet so the user can login from home. Which of the following commands in the command prompt would a technician use to verify if the computer is on and connected without having to go to the computer?


Options are :

  • PING (Correct)
  • NSLOOKUP
  • NETSTAT
  • IPCONFIG

Answer : PING

A technician is working on a workstation that is receiving read/write failures when trying to access a particular file. Which of the following commands should the technician use to resolve this issue?


Options are :

  • DISKPART
  • FDISK
  • FORMAT
  • CHKDSK (Correct)

Answer : CHKDSK

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