CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 9

While repairing the printer, a cleaning chemical spil s onto the floor. Which of the following steps need to be taken?


Options are :

  • Cal the fire department for a hazardous material spil .
  • Avoid touching the spil , place a fan on the spil until it dries up. (Correct)
  • Clean up the spill and ventilate the area, if needed.
  • Use the vacuum cleaner to clean up the spill.

Answer : Avoid touching the spil , place a fan on the spil until it dries up.

Which of the following applications is LDAP used for?


Options are :

  • TELNET
  • Email (Correct)
  • UNC
  • FTP

Answer : Email

A customer reports their printer device has several different problems. When the technician arrives, it is working properly. What can the technician do now?


Options are :

  • Reinstall the printer drivers for the customer.
  • Ask the customer to call the technician directly the next time the problems occur.
  • Run the error log to see if it shows any previous problems within the past several days. (Correct)
  • Stay at the machine until the problems re-occurs.

Answer : Run the error log to see if it shows any previous problems within the past several days.

After greeting the customer, getting a brief description and validating the symptom, which of the following is the next step?


Options are :

  • Replace consumables
  • Call tech support
  • Run a test print
  • Review service documentation (Correct)

Answer : Review service documentation

What is the basic difference between mono-component and dual component systems?


Options are :

  • Dual component uses a carrier to transport toner; mono-component does not need a carrier. (Correct)
  • Dual component is a dry powder, where mono-component is an ink based product.
  • Dual component toner is for color systems; where mono-component toner is only for monochrome devices.
  • Dual component uses heat and light, where mono-component only uses light.

Answer : Dual component uses a carrier to transport toner; mono-component does not need a carrier.

CAS-001 CompTIA Advanced Security Practitioner Practice Exam Set 1

A customer calls for technical support and states that their fax machine is experiencing intermittent communication issues receiving faxes. Which of the fol owing should the technician ask the customer to help evaluate the situation?


Options are :

  • Do you have a dial tone?
  • Do you have the correct media instal ed?
  • How many pages are in your receiving tray?
  • What telephone features and devices do you have on your line? (Correct)

Answer : What telephone features and devices do you have on your line?

Which of the following is an example of a physical port that can be used to connect a device?


Options are :

  • LPR
  • Parallel
  • Port 9100
  • SCSI (Correct)
  • TCP/IP

Answer : SCSI

A user wants to have the color from the printer more closely match their display, but other users in the office are happy with the current color output. Where would a technician look to adjust the color output from the print device?


Options are :

  • Device driver (Correct)
  • Printer queue
  • Device color calibration
  • Printer port

Answer : Device driver

A customer calls the support line and explains to the technician that every time they make a copy on their color laser MFD, the page is all black. Which of the following should the technician ask the customer to do next?


Options are :

  • Clean the photoconductor.
  • Print an internal test page. (Correct)
  • Recalibrate the print engine.
  • Reinitialize the scanner unit.

Answer : Print an internal test page.

A technician has just finished servicing a device at a clients location; the device has been tested for full functionality and is working properly. Which of the following should the technician do next before leaving the clients location?


Options are :

  • Use the clients phone to notify the service center that the service call is complete.
  • Inform the client that the device is working properly and answer any questions. (Correct)
  • Cal the next service call and give them an estimated arrival time.
  • Restock any used components that were used from the vehicle inventory.

Answer : Inform the client that the device is working properly and answer any questions.

During the image capture process, an exposure lamp is used to:


Options are :

  • illuminate the document to read the reflected light. (Correct)
  • warm up the document image to facilitate capturing it.
  • darken the light areas of the document image.
  • reduce the size of the document image.

Answer : illuminate the document to read the reflected light.

SY0-401 CompTIA Security+ Certification Practice Exam Set 10

Which of the following is the MOST suitable way to install a halogen lamp?


Options are :

  • Keep lamp vertical during installation.
  • Use pliers to install the terminals in the lamp during instal ation.
  • Use a moist cloth to hold the lamp while installing.
  • Avoid touching the lamp glass with bare hands while installing. (Correct)

Answer : Avoid touching the lamp glass with bare hands while installing.

Which of the following commands is commonly used to test the connectivity from computer to device on a network?


Options are :

  • LPR
  • PING (Correct)
  • IPCONFIG
  • DIR

Answer : PING

The developer bias is supplied by which of the following components?


Options are :

  • LVPS
  • LED
  • HVPS (Correct)
  • LED

Answer : HVPS

Which of the following are primary colors in the additive color scheme?


Options are :

  • Red (Correct)
  • Blue (Correct)
  • Yellow
  • Magenta
  • Black

Answer : Red Blue

Which of the following functions is controlled by the printer device firmware?


Options are :

  • 110 volt or 220 volt operation
  • Fuser temperature (Correct)
  • Switch actuation
  • Low Voltage Power Supply (LVPS)

Answer : Fuser temperature

When troubleshooting image output quality on an MFD, which of the following wil help isolate the problem to the scanning system?


Options are :

  • Make a copy using the document glass.
  • Print an internal test page. (Correct)
  • View the error log from a web browser.
  • Make a copy using the ADF.

Answer : Print an internal test page.

SY0-401 CompTIA Security+ Certification Practice Exam Set 1

Which of the following writes to the photoconductor?


Options are :

  • Laser unit (Correct)
  • Transfer unit
  • Charging unit
  • Developer unit

Answer : Laser unit

The customer is attempting to remote scan multiple originals using the ADF. When they try to scan the documents the scanner only scans from the flatbed. Which of the following should the customer do?


Options are :

  • Verify that the scanning software is set to ADF. (Correct)
  • The ADF is defective and must be serviced.
  • Unlock the scanner head lock switch
  • Reinstall the scanning software.

Answer : Verify that the scanning software is set to ADF.

If the paper is jamming in the fuser, which of the following actions should be performed?


Options are :

  • Check the photoconductor for contamination.
  • Check the registration roller for excess wear.
  • Check for foreign material in the fuser. (Correct)
  • Check the feed unit rollers for excess wear.
  • Check the hot roller for excess wear. (Correct)

Answer : Check for foreign material in the fuser. Check the hot roller for excess wear.

Which of the following applies toner to the photoconductor?


Options are :

  • Transfer unit
  • Cleaning unit
  • Fusing unit
  • Developer unit (Correct)

Answer : Developer unit

For an IPv4 TCP/IP address (aaa.bbb.ccc.ddd), which of the following field must be unique for each device on the network?


Options are :

  • Field bbb
  • Field ccc
  • Field aaa
  • Field ddd (Correct)

Answer : Field ddd

The main purpose of a print driver is to:


Options are :

  • provide operating instructions to the print head components.
  • act as a print server.
  • translate application data into printer language. (Correct)
  • provide a webpage that can be accessed to control the printer operating parameters.

Answer : translate application data into printer language.

CompTIA JK0-801 A Laptop Printer and Operating certify Exam Set 6

Which of the following is the process that permanently attaches the toner image into the media?


Options are :

  • Cleaning
  • Transfer
  • Fusing (Correct)
  • Developing

Answer : Fusing

Which of the following processes is used to remove residual toner from the photoconductor?


Options are :

  • Erasing
  • Development
  • Charging
  • Cleaning (Correct)

Answer : Cleaning

Nozzles can be found on which of the following component?


Options are :

  • Purge unit
  • Carriage belt
  • Carriage unit
  • Print head (Correct)

Answer : Print head

The print head moves from left to right, drops down a line, returns and then moves left to right again. Which of the following represents this method of printing?


Options are :

  • Unidirectional (Correct)
  • Duplexing
  • Dithering
  • Bi-directional

Answer : Unidirectional

Adding more memory to a printer will:


Options are :

  • decrease the print job start time. (Correct)
  • extend the life of the printer consumables.
  • increase the load on the network when printing.
  • decrease the number of paper jams.

Answer : decrease the print job start time.

Which of the following components is used to allow a roller to slip in order to remove paper jams?


Options are :

  • Relay Sensor
  • One way bearing (Correct)
  • Media feed unit
  • Stepper Motor

Answer : One way bearing

JK0-015 CompTIA E2C Security+ 2008 Edition Practice Exam Set 8

A customers system includes the optional large capacity media source. The configuration page includes the media source trays, but the customers printer driver shows only the standard trays for the system. To fix this problem the technician should:


Options are :

  • clean the optional media source rollers and sensors.
  • download and install the latest firmware upgrade.
  • load the optional media source with different types of media.
  • configure the printer driver for the optional media source. (Correct)

Answer : configure the printer driver for the optional media source.

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