CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 5

When arriving at the customers location, two different users describe the problem, and from their description it seems to be two separate problems. Which of the following is an appropriate step to take?


Options are :

  • Set up a separate call for each problem.
  • Ask a third person and see if the problem is the same thing.
  • Ignore both of them and decide what the real problem is.
  • Have them duplicate the problem at the device.

Answer : Have them duplicate the problem at the device.

An encoder sensor typically detects:


Options are :

  • shaft rotation.
  • laser beam strength.
  • magnetic flux.
  • paper position.

Answer : shaft rotation.

Which of the following mirrors is used in scanners?


Options are :

  • Second surface mirrors
  • Aluminized mirrors
  • First surface mirrors
  • Polarized mirrors

Answer : First surface mirrors

N10-006 CompTIA Network+ Certification Practice Test Set 2

When onsite repairing a printer the technicians cell phone rings and it is a personal call, how should the technician handle this?


Options are :

  • Answer the call and talk to your friend at the customer site.
  • Let it go to voicemail, call them back between service calls.
  • Let it ring and call the friend back when the customer leaves.
  • Answer the call and tell the friend you wil call them later.

Answer : Let it go to voicemail, call them back between service calls.

Which of the following is the purpose of a torque limiter in a roller?


Options are :

  • To limit the amount of movement by media.
  • To make it easier to replace rollers.
  • To provide resistance but still allow some slippage.
  • To reduce wear and tear on rollers.

Answer : To provide resistance but still allow some slippage.

Which of the following type of lamp is used for heating a fuser?


Options are :

  • Incandescent
  • Light Emitting Diode
  • Xenon
  • Halogen

Answer : Halogen

Scheduled preventative maintenance visits should be carried out:


Options are :

  • every sixty days.
  • according to manufacturers specifications.
  • when the device is becoming unreliable.
  • after two unplanned service calls.

Answer : according to manufacturers specifications.

When setting up a standard Ethernet printing port on a users PC, a technician needs to know which of the following?


Options are :

  • MAC address
  • Device serial number
  • DNS settings
  • IP address

Answer : IP address

How should a service representative provide closure at the end of a call for a client?


Options are :

  • Explain the issues of the call, the steps taken to resolve them and query the client if they have any additional needs.
  • Proceed to the next service call, check back with the client in a week to see if they have any additional needs.
  • Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.
  • Proceed to the next service call, check back with the client in a week to see if they have any additional needs.
  • Give the client a technical explanation on the issue and how it was fixed; throw any faulty equipment in the clients garbage.

Answer : Explain the solution to the issue and then provide the client with the technicians contact information in case they have any questions.

220-801 CompTIA A+ Certification Practice Exam Set 5

Which of the following components prevents the print head from clogging?


Options are :

  • Carriage
  • Absorption pads
  • Purge unit
  • Ink supply

Answer : Purge unit

A customer is concerned about excessive media jamming in their device. Which of the following is the FIRST thing a technician should check?


Options are :

  • Cassette drawers
  • Fusing section
  • Device log data
  • Media feed rollers

Answer : Device log data

Which of the following items can be used as a discharge lamp?


Options are :

  • Light Emitting Diodes (LED)
  • Fuser lamp
  • Halogen lamp
  • Cleaning roller

Answer : Light Emitting Diodes (LED)

A typical component used to generate heat in the fusing unit is a:


Options are :

  • friction roller.
  • halogen lamp.
  • ceramic resistor.
  • charging unit.

Answer : halogen lamp.

The plunger of a solenoid is pulled inward by:


Options are :

  • gear rotation.
  • gravity.
  • friction.
  • magnetic force.

Answer : magnetic force.

A photo-reflective sensor typically detects:


Options are :

  • paper presence.
  • fuser temperature.
  • inertia.
  • velocity.

Answer : paper presence.

CompTIA JK0-801 A+ Laptops Printers and Operational Exam Set 7

Which of the following types of media would MOST likely cause above normal amounts of machine jamming?


Options are :

  • Colored media
  • Letterhead
  • Envelopes
  • Pre punched

Answer : Envelopes

The registration assembly synchronizes the sheet of paper to the:


Options are :

  • fuser exit timing sensor.
  • pickup rollers in the media tray.
  • image data from the scanner.
  • image on the photoconductor.

Answer : image on the photoconductor.

The latent image is created on the photoconductor by which of the following?


Options are :

  • Fusing unit
  • Laser unit
  • Transfer unit
  • Scanner unit

Answer : Laser unit

The charge assembly typically receives its bias from the:


Options are :

  • laser unit.
  • high voltage power supply (HVPS).
  • developer unit.
  • low voltage power supply (LVPS).

Answer : high voltage power supply (HVPS).

Which of the following should be done when a printed output is smearing?


Options are :

  • Check the media setting in the device driver / application.
  • Check to see if the laser unit is obstructed.
  • Verify that the media used is according to manufacturer specifications.
  • Verify the manufacturer of the media.
  • Check cable connections from the computer to the printer.

Answer : Check the media setting in the device driver / application. Verify that the media used is according to manufacturer specifications.

After toner is transferred to the paper, the next step is:


Options are :

  • charging.
  • developing.
  • purging.
  • fusing.

Answer : fusing.

CompTIA CySA+ Set 6

Which of the following devices can route electrical signals only when activated by an external control signal?


Options are :

  • Clutch
  • Solenoid
  • Relay
  • Capacitor

Answer : Relay

A technician is troubleshooting a network connectivity issue on a MFD and would like to eliminate the possibility of another device on the network having the same IP address. The technician should:


Options are :

  • run the ipconfig command from the command prompt.
  • disconnect the MFD and ping the IP address.
  • disconnect the MFD and ping the subnet mask.
  • disconnect the MFD and ping the loopback address.

Answer : run the ipconfig command from the command prompt.

The section that converts the received PCL5e print file into a data signal useable by the laser unit is called the:


Options are :

  • print file maker (PFM).
  • raster image processor (RIP).
  • charge coupled device (CCD).
  • dual inline memory module (DIMM).

Answer : raster image processor (RIP).

In which of the following sections of an MFP would a technician find a Xenon Lamp?


Options are :

  • The paper feed section
  • The scanner section
  • The transfer section
  • The fuser section

Answer : The scanner section

Which of the following functions is associated with the developer unit?


Options are :

  • Supplies toner to the photoconductor
  • Cleans the photoconductor
  • Charges the surface of the photoconductor
  • Writes the latent image on the photoconductor

Answer : Supplies toner to the photoconductor

Which of the following is the primary function of the purge unit?


Options are :

  • It moves the print head back and forth.
  • It feeds paper into the printer.
  • It prevents the nozzles from clogging.
  • It delivers ink directly to the media.

Answer : It prevents the nozzles from clogging.

N10-006 CompTIA Network+ Certification Practice Test Set 2

When is it advisable to dump the waste toner from a technicians service vacuum?


Options are :

  • It is not recommended.
  • When it is full.
  • Before performing preventative maintenance.
  • After each call.

Answer : It is not recommended.

Which of the following is a reason black toner is used in color printers?


Options are :

  • It prevents moir patterns when printing color photographs.
  • It decreases the print speed in color laser printers.
  • It reduces the cost per page when printing gray scale documents.
  • It makes the color toner resistant to smudging when wet.

Answer : It reduces the cost per page when printing gray scale documents.

Which of the following utilities could be used to determine a subnet mask?


Options are :

  • IPCONFIG
  • TRACERT
  • NSLOOKUP
  • PING

Answer : IPCONFIG

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