CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 25

A technician is working on a Laser/LED device. The media is exiting the device normally but the toner can be smeared across the page. Which of the following items is MOST likely the cause of this problem?


Options are :

  • Toner Cartridge/Supply
  • Fusing Assembly
  • Low Voltage Power Supply
  • Laser Emitter

Answer : Fusing Assembly

Which of the following items is used to protect a device from static electricity discharge?


Options are :

  • Wrist strap
  • Surge protector
  • Grounding screw with washer
  • Power supply relay

Answer : Wrist strap

When gathering information from a customer, open questions are used to:


Options are :

  • gather general information or allow the customer to expand on issues.
  • provide closure to the customer on the actions taken.
  • gather specific information or allow the customer to confirm information.
  • provide information to the customer about the service that is being performed.

Answer : gather general information or allow the customer to expand on issues.

Computers A & B are connected to a network printing device. Computer A is constantly getting printouts with errors while Computer B is printing ok. Which of the following is the next step in diagnosing this issue?


Options are :

  • Check the network settings on the printing device.
  • Check the network settings on the two computers.
  • Check the network devices print queue.
  • Check the two computers to see if the same printer driver is used.

Answer : Check the two computers to see if the same printer driver is used.

A clients Laser/LED printer is producing output with dark areas on the page from lead to trail edge. Which of the following are the MOST likely causes of this kind of print flaw?


Options are :

  • Faulty paper input unit
  • Faulty photoconductor
  • Faulty HVPS
  • Faulty fuser assembly
  • Faulty laser emitter

Answer : Faulty photoconductor Faulty fuser assembly

During the photoconductor preparation stage, residual toner can be removed by which of the following?


Options are :

  • Vacuum
  • Electrical Charge
  • Cleaning Blade
  • Light

Answer : Cleaning Blade

JK0-802 CompTIA A+ Certification Exam Set 7

Toner is attracted to the photoconductor during which of the following stages of the print process?


Options are :

  • Fusing
  • Transfer
  • Writing
  • Developing

Answer : Developing

Which of the following communication skills must be utilized when a technician completes a service call?


Options are :

  • Gather more information from the customer.
  • Provide the customer the technicians contact information.
  • Communicate the status of repair and/or open issues.
  • Ask open ended questions about the cause of the failure.
  • Use clear written communication

Answer : Communicate the status of repair and/or open issues. Use clear written communication

At which of the following stages of the laser/LED printing process is the latent image created on the photoconductor?


Options are :

  • Writing
  • Charging
  • Photoconductor preparation
  • Transferring

Answer : Writing

Which of the following items are used to deliver ink through a print head?


Options are :

  • Magnetism
  • Gravity
  • Electrical charge
  • Heat
  • Friction

Answer : Electrical charge Heat

Which of the following steps should a technician perform FIRST on arrival at a customers premises?


Options are :

  • Make sample test copies.
  • Remove power plug from machine.
  • Make appropriate introduction.
  • Ask open ended questions about the customers issue.

Answer : Make appropriate introduction.

Which of the following is required in order for the primary charging process to fully charge the surface of the photoconductor?


Options are :

  • The developing spacer rollers must be in contact with the photoconductor.
  • The charging corona/roller must have continuity to device ground.
  • The photoconductor must have continuity with device ground.
  • The photoconductor must be in contact with the cleaning blade

Answer : The photoconductor must be in contact with the cleaning blade

FC0-U41 CompTIA Strata IT Fundamentals Practice Test Set 9

Which of the following cable types is needed to connect a laptop directly to the network interface card of a printer?


Options are :

  • Patch
  • Crossover
  • Parallel
  • Serial

Answer : Crossover

The Laser/LED unit:


Options are :

  • produces a beam that creates a latent image to the photoconductor.
  • transfers a negative charge to the toner in the toner cartridge.
  • scans the original document.
  • creates a positive charge on the transfer assembly.

Answer : produces a beam that creates a latent image to the photoconductor.

During the developing stage of the laser/LED print process:


Options are :

  • the toner is fixed to the media with heat and pressure.
  • a uniform charge is applied to the photoconductive surface.
  • the toner is transferred from the photoconductor to the media.
  • the toner is attracted to the latent image.

Answer : the toner is attracted to the latent image.

During the purging stage of ink dispersion printing:


Options are :

  • the heads and nozzles are cleaned.
  • excess ink is removed from the print image.
  • media is ejected from the feed path.
  • print file is removed from the queue.

Answer : the heads and nozzles are cleaned.

In a developing unit, the purpose of the developer roller is to:


Options are :

  • apply charges to the photoconductor.
  • apply charges to the toner to make it adhere to the photoconductor.
  • create the magnetic brush that holds the toner/developer.
  • create a static charge on the toner/developer.

Answer : create the magnetic brush that holds the toner/developer.

The PDF file size that would use the LEAST amount of network bandwidth would be:


Options are :

  • 22KB.
  • 221MB.
  • 1MB.
  • 137MB.

Answer : 22KB.

CompTIA JK0-022 Security Cryptography Certification Exam Set 5

A clients Laser/LED printer is producing output with the same image flaw at regular intervals. Which of the following is the BEST way to diagnose this print flaw?


Options are :

  • Replace the toner cartridge.
  • Reset the unit to factory defaults.
  • Print the devices internal test pages
  • Check the manufacturer models service manual.

Answer : Print the devices internal test pages

Which of the following is the correct order of the print process?


Options are :

  • Write, Charge, Transfer, Develop
  • Charge, Write, Develop, Transfer
  • Develop, Charge, Write, Transfer
  • Charge, Develop, Write, Transfer

Answer : Charge, Write, Develop, Transfer

Which of the following is the MOST likely symptom if the paper pick-up rollers are worn?


Options are :

  • Skewed image
  • Paper mis-feed
  • Faulty registration
  • Poor quality copies

Answer : Paper mis-feed

Media weights are described in terms of:


Options are :

  • grams per square meter.
  • pounds per linear foot.
  • grams per square foot.
  • The photoconductor must be in contact with the cleaning blade. The photoconductor must be in contact with the cleaning blade.
  • pounds per square meter.

Answer : The photoconductor must be in contact with the cleaning blade. The photoconductor must be in contact with the cleaning blade.

Which of the following printing process is responsible for creating a latent image on the photoconductor?


Options are :

  • Writing
  • Charging
  • Cleaning
  • Transferring

Answer : Writing

Which of the following is the FIRST stage when scanning the original?


Options are :

  • Exposure
  • Reflection
  • Filter
  • Image Process

Answer : Exposure

CompTIA Project+ (PK0-004) 5 Practice Test 2019 Set 4

A uniform charge is supplied to the photoconductor surface by a charge:


Options are :

  • brush.
  • corona.
  • LED.
  • lamp.

Answer : corona.

Which of the following is the MOST likely place to find a thermistor?


Options are :

  • Laser Unit
  • Fuser
  • Scanner
  • Cleaning Unit

Answer : Fuser

During the charge process, a uniform charge is applied to which of the following components?


Options are :

  • Scanner
  • Laser Unit
  • Fuser
  • Photoconductor

Answer : Photoconductor

In which of the following sections of a MFD is a technician MOST likely to find a Xenon lamp?


Options are :

  • Laser Unit
  • Fuser
  • Developing Unit
  • Scanner

Answer : Scanner

Which of the following components are used in the initial paper feed?


Options are :

  • Pick-up roller
  • Registration roller
  • Pressure roller
  • Transfer roller
  • Separation roller

Answer : Pick-up roller Separation roller

If a technician wants a device to keep the same manually assigned IP address, which of the following should be disabled on the device?


Options are :

  • RARP
  • DHCP
  • TCP/IP
  • APIPA

Answer : DHCP

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