CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 22

Which of the following command prompts wil provide the IP address and subnet mask of a laptop network adapter?


Options are :

  • IPCONFIG
  • PING
  • DHCP
  • NSLOOKUP

Answer : IPCONFIG

The range of color that a color printer can produce is called its:


Options are :

  • bit depth.
  • saturation.
  • gamut.
  • perception.

Answer : gamut.

Due to traffic a technician has arrived late to their first call, and has three other calls to do that day. Which of the following is the BEST action to take?


Options are :

  • Rush through the first call and then to the next call as soon as possible.
  • One call at a time, they will wait. The other customers wil understand.
  • Call dispatch and have them reschedule the other clients for later in the week.
  • Cal the other three customers and advise of the delays.

Answer : Cal the other three customers and advise of the delays.

JK0-017 CompTIA E2C Project+ Certification Practice Exam Set 9

When installing an MFD, it is recommended to also install a single outlet dedicated surge suppressor in order to:


Options are :

  • prevent the device from causing electrical surges.
  • to control static electricity.
  • reduce service calls relating to power related issues.
  • prevent users from being injured.

Answer : reduce service calls relating to power related issues.

Which of the following are components of a solenoid?


Options are :

  • Chain
  • Resistor
  • Electrode
  • Coil

Answer : Chain Coil

When scanning a document on a flatbed scanner, the sub scan is determined by the:


Options are :

  • movement of the lamp/mirror assembly across the original.
  • compression setting.
  • polygon mirror movement.
  • darkness of the exposure setting.

Answer : movement of the lamp/mirror assembly across the original.

A wrap spring clutch transmits drive to a roller by:


Options are :

  • releasing the sleeve that surrounds the spring.
  • turning on a motor.
  • magnetism.
  • expanding the spring inside the sleeve.

Answer : releasing the sleeve that surrounds the spring.

A client is complaining about the speed at which large documents are printed. Which of the following would be a suggestion for improving this performance?


Options are :

  • Increase the memory in the device.
  • Use a shorter network cable to connect to the device.
  • Use a lower weight media.
  • Duplex the print job to use less media.

Answer : Increase the memory in the device.

In CMYK printing, the M stands for:


Options are :

  • magenta.
  • marginal.
  • make.
  • mask.

Answer : magenta.

CompTIA JK0-015 E2C Security+ Certification Practice Test Set 9

A customer is trying to scan a photograph on their MFD but states that it takes too long and locks up their PC. Al of the following are causes of the issue EXCEPT:


Options are :

  • too many open applications.
  • incorrect media size setting.
  • not enough PC RAM.
  • resolution is set too high.

Answer : incorrect media size setting.

Which of the following allows access to another network segment?


Options are :

  • Default gateway
  • FTP server
  • DNS server
  • DHCP server

Answer : Default gateway

Which of the following is a wireless technology using radio waves?


Options are :

  • Ad hoc
  • Bluetooth
  • Infrared
  • 802.3x

Answer : Bluetooth

Firmware typically resides in which of the following components on an MFD?


Options are :

  • In the hard drive
  • In a CCD
  • On a USB flash drive
  • On a circuit board

Answer : On a circuit board

When scanning a document on a device equipped with an ADF and a stationary scan unit, the sub scan is determined by the:


Options are :

  • movement of the original across the CIS.
  • movement of the lens toward the original.
  • resolution settings.
  • compression settings.

Answer : movement of the original across the CIS.

A technician arrives at a large office building to do a service call. Which of the following is the FIRST action the technician should take?


Options are :

  • The technician should introduce themselves and directly start working on the printer.
  • The technician should ask for the error log on the machine and begin troubleshooting the issue.
  • The technician should introduce themselves and ask open ended questions about the issue.
  • The technician should provide the customer with a service manual and explain the solution the technician will be implementing.

Answer : The technician should introduce themselves and ask open ended questions about the issue.

220-801 CompTIA A+ Certification Practice Exam Set 11

Which of the following security settings would provide the BEST protection on a device connected to the network through a wireless connection?


Options are :

  • SSID
  • ADHOC
  • WPA
  • WEP

Answer : WPA

A technician is working on a multi-function device at a repair facility and identifies a failed part that needs to be replaced. The part is not in stock and will take three days for delivery. Which of the following is the BEST way for the technician to handle this situation?


Options are :

  • Let the client know what was wrong with the device and how long it is expected for the part to arrive and keep them informed.
  • Bring the device back to the client once it has been fixed and tested to be working properly.
  • Inform the client when the machine has been fixed, and inform them when you will be bringing it back to their location.
  • Call the client once the part has arrived and has been inspected and found to be in good working order.

Answer : Let the client know what was wrong with the device and how long it is expected for the part to arrive and keep them informed.

A customer is printing a document on transparencies using the multipurpose bypass tray on their laser printer; the page was picked up but never exited the printer. Which of the following could cause this issue?


Options are :

  • Incorrect media size setting
  • Incorrect media type setting
  • Defective laser unit
  • Incorrect resolution setting

Answer : Incorrect media type setting

Which of the following BEST describes the purpose of firmware?


Options are :

  • It is used to confirm connectivity of a device on a network.
  • It is used to improve print speed of a device.
  • It is used to configure a device via a network.
  • It is used as the operating system of a device.

Answer : It is used as the operating system of a device.

A technician has completed the service call and is ready to leave; however, the client is not around. Which of the following is the BEST response?


Options are :

  • Leave a note on the unit saying everything is done. Tell someone else that the work is completed.
  • Leave the office, the work is done. If there is something else they will place another service call.
  • Walk around the office looking for them and do not leave until you find them.
  • Ask someone to page or call them to advise that the call is complete and give any feedback required.

Answer : Ask someone to page or call them to advise that the call is complete and give any feedback required.

A customer has a deadline to print a large job and their printer requires parts which will not arrive in time. They are very frustrated with the technician and the printer. Which of the following is the BEST response?


Options are :

  • Empathize with the customers situation and suggest rerouting this job in order to meet the deadline.
  • Explain there is nothing else that can be done and the customer wil have to deal with it.
  • Explain that there are other customers who also need attention and the schedule cannot be changed.
  • Explain the part wil be arriving the next day and the unit will be serviced at that time.

Answer : Empathize with the customers situation and suggest rerouting this job in order to meet the deadline.

BR0-002 CompTIA Network + Bridge Practice Exam Set 4

Which of the following connector types is commonly used for the telephone jack on a fax machine?


Options are :

  • RJ-49
  • RJ-11
  • RJ-61
  • RJ-45

Answer : RJ-11

Which of the following connector types is commonly used with the NIC in a networked device?


Options are :

  • RJ-11
  • RJ-49
  • RJ-45
  • RJ-61

Answer : RJ-45

A photointerrupter employs which of the following activation methods?


Options are :

  • Reflection of light
  • Magnetic attraction
  • Mechanical device
  • Electrical pulse

Answer : Mechanical device

A customer states that every time they scan a legal size document on the flatbed portion of their MFD, it always cuts off the last three inches of the document but when they make a copy on the flatbed it is fine. Which of the following should the technician advise the customer to do?


Options are :

  • Change the scan file format.
  • Reinstall the print driver.
  • Verify the scan application media size setting.
  • Lower their resolution settings.

Answer : Verify the scan application media size setting.

Which of the following color models is used by PC monitors to create colors?


Options are :

  • PCL
  • CMYK
  • Subtractive
  • RGL

Answer : RGL

Firmware may need to be updated on an MFD because:


Options are :

  • an end user has used the device incorrectly.
  • print drivers need to be enhanced.
  • the device may not be functioning correctly.
  • the quality of scans has degraded over time.

Answer : the device may not be functioning correctly.

FC0-U41 CompTIA Strata IT Fundamentals Practice Test Set 8

A CCD based scanner unit wil consist of which of the following components?


Options are :

  • Pick-up roller
  • CIS unit
  • Separation pad
  • Analog to digital converter
  • Mirror

Answer : Analog to digital converter Mirror

The customer complains that when printing a picture of a red apple on their CMYK model laser printer, the printed pages shows a yellow apple instead. Which of the following colors is missing?


Options are :

  • Yellow
  • Magenta
  • Black
  • Cyan

Answer : Magenta

Electromagnetic clutches require periodic:


Options are :

  • replacement.
  • rotation.
  • lubrication.
  • adjustment.

Answer : replacement.

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