CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 19

Which of the following can separate paper in the media tray?


Options are :

  • Magnetism
  • Ionization
  • Friction
  • Static electricity

Answer : Friction

220-701 A+ Essentials Certification Practice Exam Set 11

Which of the following processes prepares the photoconductor to be written on?


Options are :

  • Charging
  • Writing
  • Transfer
  • Developing

Answer : Charging

During which of the following is a high direct current (DC) voltage used?


Options are :

  • Transfer
  • Finishing
  • Charging
  • Registration
  • Writing

Answer : Transfer Charging

If a fax machine with a maximum bit rate of 14.4Kbps sends a message to another fax machine with a maximum bit rate of 33.6Kbps. Which of the following would be the maximum communication speed between the two units?


Options are :

  • 33.6Kbps
  • 9600bps
  • 14.4Kbps
  • 24.0Kbps

Answer : 14.4Kbps

Which of the following cable types has the greatest resistance to electromagnetic interference (EMI)?


Options are :

  • UTP
  • STP
  • FireWire
  • USB

Answer : STP

A technician receives a call from a client who is having a repeat issue with a copier. The client is upset and demands that the technician come out and fix the issue. The technician was not the original technician to work on this issue but is aware of the problems it has had. Which of the following should the technician do to address this issue?


Options are :

  • Reassure the client that the problem wil be fixed quickly and apologize for the inconvenience.
  • Take the clients information and ask the client if they can be called back after you check into the situation, giving them an estimate on when to expect your call.
  • Give the client the phone number of the original technician and asked them to call this technician since you are not involved in this problem.
  • Ask the client to call back when they are not as upset, and then the technician would be glad to help them.

Answer : Reassure the client that the problem wil be fixed quickly and apologize for the inconvenience.

Which of the following parts receives a charge from the high voltage power supply (HVPS)?


Options are :

  • Developer unit
  • Transfer unit
  • Fuser hot roller
  • Pick-up rollers
  • Laser unit

Answer : Developer unit Transfer unit

CompTIA N10-004 Network+ Certification Practice Test Set 9

On a monochrome printer, which of the following type of image would a technician see if the primary charge is not applied to the drum during the charging process?


Options are :

  • Reversed Image
  • Blank Pages
  • Black Pages
  • Ghost Image

Answer : Black Pages

When connecting to a printer to test network connectivity, which type of cable is required?


Options are :

  • Crossover cable
  • RJ-11 Cable
  • RJ-45 Cable
  • Power Cable

Answer : Crossover cable

Which of the following components are part of the document scanning function?


Options are :

  • Laser unit
  • Print head
  • Photoconductor
  • Analog to digital converter
  • CCD

Answer : Analog to digital converter CCD

Which of the following is the function of a relay?


Options are :

  • Converts DC voltage to AC voltage
  • Acts as an electronic switch
  • Lessens the voltage in a circuit
  • Acts as a temperature sensor

Answer : Acts as an electronic switch

Which of the following sensors would indicate a mis-feed in the fuser unit?


Options are :

  • Registration Sensor
  • Paper Width Sensor
  • Media Size Sensor
  • Exit Sensor

Answer : Exit Sensor

A technician is troubleshooting a ghosting image quality problem. Which of the following methods would BEST help isolate the cause?


Options are :

  • Connect a voltage tester to the Print Engine Card and inspect voltage on engine contacts.
  • Inspect the scanner optics for possible contamination.
  • Stop the printer half way through the printing process and inspect partially printed pages.
  • Enter Service Mode and print multiple pages from each input and to each output bin to ensure all are functioning well.

Answer : Stop the printer half way through the printing process and inspect partially printed pages.

CompTIA Advanced Security Practitioner(CASP+) Practice Exams Set 3

Which of the following BEST describes an issue caused by high humidity?


Options are :

  • Paper curling
  • Paper Jamming
  • All black pages
  • Offset image
  • Streaks and lines

Answer : Paper curling Paper Jamming

When using a fax machine a technician does not get a dial tone, which of the following could be the problem?


Options are :

  • Faulty Modem
  • Phone line is not plugged in
  • Communication speed is set incorrectly
  • Call waiting is turned on
  • Noise on the line

Answer : Faulty Modem Phone line is not plugged in

A NIC uniquely identifies a network device through which of the following?


Options are :

  • TCP/IP address
  • WINS
  • MAC address
  • SSID

Answer : MAC address

Which of the following parts is used to attract toner to the media?


Options are :

  • Developer Unit
  • ChargeCorona
  • Charge Roller
  • Transfer Unit

Answer : Transfer Unit

Which of the following images would MOST likely cause fuser jams?


Options are :

  • Large dense images on the lead edge
  • Thin solid line from the lead to trailing edge
  • Gray area on the trailing edge
  • Evenly dispersed typed print

Answer : Large dense images on the lead edge

Which of the following messages should only be addressed by a technician?


Options are :

  • Service error message
  • Add Paper message
  • Paper Jam message
  • Add Toner message

Answer : Service error message

CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 14

At which of the following points during the print process is the image made permanent?


Options are :

  • Fusing
  • Writing
  • Developing
  • Transfer

Answer : Fusing

In the fixing unit, which of the following happens to the media?


Options are :

  • The media is realigned and straightened.
  • The image is transferred to the media.
  • Humidity is applied to the media.
  • Heat and pressure bonds toner to the media.

Answer : Heat and pressure bonds toner to the media.

While onsite a technician finds that the paper is stored outside of its protective wrapper. Which of the following would be the proper way to advise the clients on proper paper storage?


Options are :

  • Load the paper into the printer, and make a note in the service log that additional problems may be the result of damp paper.
  • Inform the client that the paper needs to be replaced and stored in a better location before printer service can begin.
  • Inform the clients that improper paper storage could cause the paper to become damp, and lead to printer issues resulting in down time.
  • Reschedule the service call for a later time after the paper has been moved into a better storage area.

Answer : Inform the clients that improper paper storage could cause the paper to become damp, and lead to printer issues resulting in down time.

During the installation of a monochrome printer, a piece of packing material is left covering a one inch section of the LED print head. Which of the following would the print out look like?


Options are :

  • A black line from the lead edge of the page to the trailing edge
  • A blank page from the lead edge of the page to the trailing edge
  • A faded line from the lead edge of the page to the trailing edge
  • A blank line from the lead edge of the page to the trailing edge

Answer : A blank line from the lead edge of the page to the trailing edge

When troubleshooting a void print area issue, which of the following is the BEST step for isolating the issue in a MFD?


Options are :

  • Stopping the output at the exit rollers
  • Stopping the output at the registration roller
  • Stopping the output under the photoconductor
  • Stopping the output in the fuser

Answer : Stopping the output under the photoconductor

A technician notices a magenta color above all the text on the output of a color device. Which of the following would MOST likely repair this issue?


Options are :

  • Color gamut
  • Color registration
  • Color management
  • Color profiles

Answer : Color registration

A technician arrives onsite to repair a device. Two users are there and both begin to explain what has happened and what they think could be the cause of the problem. Which of the following would be the MOST appropriate way for the technician to handle this situation?


Options are :

  • Have both users quit talking until the technician has a chance to evaluate the situation.
  • Tell the users that both of them have valuable information, and ask that they speak one at a time for better clarity.
  • Explain they are difficult to understand when they are both talking and ask them to decide on who knows the most and have them explain the situation.
  • Let both users continue to explain while the technician begins to evaluate the situation and determine the cause.

Answer : Explain they are difficult to understand when they are both talking and ask them to decide on who knows the most and have them explain the situation.

Lines running from lead to trail edge of received faxes would indicate a problem with the:


Options are :

  • receiving machines fuser section.
  • transmitting machines transfer section.
  • receiving machines scanner section.
  • transmitting machines charge section.

Answer : receiving machines fuser section.

CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 19

A customer recently purchased a MFD and would like to setup scan using their SMTP server. Which of the following type of scanning would be configured for the customer?


Options are :

  • TWAIN scanning
  • Scan-to-FTP
  • Scan-to-folder
  • Scan-to-email

Answer : Scan-to-email

When a technician is working on a fusing unit, which of the following precautions must be adhered to for safety purposes?


Options are :

  • Main power switch turned off and the device unplugged.
  • DC power supply disconnected and door switch open.
  • Main power switch turned off and DC power supply disconnected.
  • Door switch open and power to fuser heater(s) disconnected.

Answer : Main power switch turned off and the device unplugged.

A clients flatbed scanner is constantly producing the same dark spots in the same positions on every scanned page. Which of the following would be the FIRST area to check to solve this issue?


Options are :

  • CCD
  • Flatbed glass
  • Scan lamp
  • White reference plate

Answer : Flatbed glass

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