CompTIA PD1-001 PDI+ Beta Certification Practice Exam Set 18

In a three roller paper feed unit, which of the following roller is MOST likely equipped with a torque limiter?


Options are :

  • Feed roller
  • Transport roller
  • Pick roller
  • Separator roller

Answer : Separator roller

Which of the following would be the BEST action to take if a technician is unable to resolve a customer issue with a device?


Options are :

  • Leave customer site and call technical support.
  • Tell customer a part needs to be ordered.
  • Read the service documentation.
  • Use appropriate escalation procedures.

Answer : Use appropriate escalation procedures.

During the laser printing process, how does the laser form the latent image on the photoconductor?


Options are :

  • Discharges the surface
  • Heats the surface
  • Magnetizes the surface
  • Charges the surface

Answer : Discharges the surface

Which of the following modem technologies is MOST commonly used in faxing?


Options are :

  • Token Ring
  • Digital
  • Analog
  • VoIP

Answer : Analog

A technician arrives onsite to work on a printer that has a known problem. There is currently no fix for this problem. Which of the following is the BEST way to explain this issue to the customer?


Options are :

  • This is a known issue with this product. I dont know when it will be fixed you will have to continue working while the issue is occurring. Until the manufacture fixes it, I cannot.
  • This is a common problem with this model. They all do it. I cannot assist you.
  • This is a common problem with this model. I have seen this before and there is nothing I can do to help.
  • This is a known issue with this model. Unfortunately at this time there is no fix for this issue. I will keep you posted as to any improvements that come out from the manufacturer.

Answer : This is a known issue with this model. Unfortunately at this time there is no fix for this issue. I will keep you posted as to any improvements that come out from the manufacturer.

A technician is onsite working on a multi-function device. While performing the repair a user approaches the technician and begins to ask questions about using a feature on the device. Which of the following is the BEST way for the technician to handle this situation?


Options are :

  • Continue working on the device and answer questions about the feature at the same time.
  • Tell the user that after the repair is completed the feature can be demonstrated.
  • The technician should inform the user that they are here to fix the device and user training must be scheduled.
  • Refer the user to the manufacturers website for their questions about the feature.

Answer : Tell the user that after the repair is completed the feature can be demonstrated.

A new printer has been added to a network that transmits at 100Mbps. Which of the following NIC settings would allow this printer to function BEST on this network?


Options are :

  • 100Mbps
  • 1000Mbps
  • 10Mbps
  • Half duplex
  • Auto-negotiate

Answer : 100Mbps Auto-negotiate

BR0-001 CompTIA Bridge Security+ Certification Practice Exam Set 1

After installing a new network printer a technician nollootices that a valid IP address has been automatically assigned to the printer. Which of the fwing would allow this to occur?


Options are :

  • DNS
  • DHAP
  • LDAP
  • APIPA

Answer : DHAP

Which of the following is considered part of the initial media feed?


Options are :

  • Charge Roller
  • Pick-up roller
  • Registration Rol er
  • Fuser Rol er

Answer : Pick-up roller

Which of the following would result in having no dial tone?


Options are :

  • Fax or Multi-Function unit turned off
  • RJ-11 line plugged into a digital outlet
  • Toner cartridge empty in fax unit
  • Faulty Fax/Modem Card
  • Telephone line unplugged
  • Faulty HVPS

Answer : RJ-11 line plugged into a digital outlet Faulty Fax/Modem Card Telephone line unplugged

When printing a multi-page document, which of the following components is used for stapling?


Options are :

  • Finisher
  • Duplex
  • High capacity paper feed unit
  • ADF

Answer : Finisher

Which of the following information can be found on a printer configuration page?


Options are :

  • Page Counts
  • Network Settings
  • Operating System Test Page
  • Print Quality information
  • Firmware Versions
  • Available fonts

Answer : Page Counts Network Settings Firmware Versions

Which of the following utilities would help a technician verify communication to a printer over the network?


Options are :

  • PING
  • MSCONFIG
  • IPCONFIG
  • ARP

Answer : PING

CompTIA Advanced Security Practitioner(CASP+) Practice Exams Set 2

When printing onto letterhead, which of the following steps needs to be performed?


Options are :

  • The printer needs to be set into energy saving mode.
  • The feed rollers need to be adjusted.
  • The device media tray needs to be set to accept color paper.
  • The pre-printed side needs to be facing the right direction.

Answer : The pre-printed side needs to be facing the right direction.

Which of the following type of jacks is used to send and receive fax messages through a MFD?


Options are :

  • UTP
  • RJ-11
  • CAT5
  • RJ-45

Answer : RJ-11

A customer cannot print from one computer but other computers in the same office are able to print. The print job stays in the print queue and no error is ever shown. Which of the following is the problem?


Options are :

  • The wrong driver is loaded.
  • None
  • The driver is set to Use printer offline.
  • The network cable is disconnected.
  • The printer is set offline.

Answer : The driver is set to Use printer offline.

Which of the following directs the laser beam to the photoconductor?


Options are :

  • Polygonal mirror
  • Laser diode
  • Beam detector
  • Toner shield

Answer : Polygonal mirror

Neither the link or activity indicator lights on a NIC for a device are illuminated. The device cannot be reached by any computers across the network. Which of the following is the BEST step for a technician to take to begin troubleshooting?


Options are :

  • Replace the NIC on the computer.
  • Connect to the device via crossover cable to test connectivity.
  • Verify the DHCP server is online.
  • Connect to the device via RS-232 cable to test connectivity.

Answer : Connect to the device via crossover cable to test connectivity.

The technician notices that a device has an IP address of 169.254.0.1. Which of the following would result in this device connectivity issue?


Options are :

  • The device has a public IP address in a private network.
  • The device has been assigned an APIPA address.
  • The device has been set up by a DHCP server.
  • The device has been set up by a WINS server.

Answer : The device has been assigned an APIPA address.

CompTIA JK0-015 E2C Security+ Certification Practice Test Set 7

Which of the following parts of the print process involves media feed?


Options are :

  • Charging
  • Transport
  • Exposure
  • Cleaning

Answer : Transport

Which of the following is a process used in the finishing step?


Options are :

  • Fusing
  • Cleaning
  • Stapling
  • Sorting
  • Duplexing

Answer : Stapling Sorting

Which of the following parts are located in the ADF?


Options are :

  • Original Detection Sensor
  • Tray Size Sensor
  • Transfer Roller
  • Paper Level Sensor
  • Separator Pad

Answer : Original Detection Sensor Separator Pad

During which of the following processes is the latent image applied to the photoconductor?


Options are :

  • Writing
  • Fusing
  • Transfer
  • Developing

Answer : Writing

Which of the following is a likely cause of paper creasing?


Options are :

  • Photoconductor
  • Developer spacing
  • Laser assembly
  • Fuser

Answer : Fuser

Which of the following can be done to maintain the functionality of an electromagnetic clutch?


Options are :

  • Increase the voltage
  • Apply oil
  • Lubricate with grease
  • Clean it

Answer : Clean it

220-701 A+ Essentials Certification Practice Exam Set 10

Which of the following components in the print process transfers the toner to the photoconductor?


Options are :

  • Transfer Unit
  • Developer Unit
  • Fuser Unit
  • Photoconductor Unit

Answer : Developer Unit

Which of the following is used for incoming email traffic?


Options are :

  • LDAP
  • POP3
  • ISIS
  • SMTP

Answer : POP3

A customer has been printing pages with black text only on their CMYK color printer and their color page count has been going up. Which of the fol owing would be the cause of this?


Options are :

  • There is a firmware issue, causing all pages to show as color.
  • The system has a corrupted print driver.
  • The printer sees black as a color and not simply true black.
  • The customer is using colored media instead of white media.

Answer : The printer sees black as a color and not simply true black.

A technician is attempting to connect their laptop to a networked MFP device to prove connectivity. Which of the following cable types must be used?


Options are :

  • RJ -11
  • Crossover
  • RS- 232
  • ThinNet

Answer : Crossover

Which of the following is used for outgoing email traffic?


Options are :

  • SMTP
  • ISIS
  • POP3
  • LDAP

Answer : SMTP

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