CompTIA JK0-801 A+ Laptops Printers and Operational Exam Set 4

A user states that a network printer, attached to and shared from a co-worker?s computer, does not always print the jobs submitted to it. The user adds that it seems to happen at different times throughout the day, but at other times works fine. Which of the following is MOST likely the cause?


Options are :

  • The co-worker?s computer is hibernating
  • The user?s print drivers are incompatible
  • The printer has entered power save mode
  • The submitted jobs are incompatible

Answer : The co-worker?s computer is hibernating

Which of the following printer types requires calibration to ensure the nozzle is adjusted to print properly?


Options are :

  • Thermal
  • Inkjet
  • Laser
  • Impact

Answer : Inkjet

When installing an express card in a laptop, a technician should be aware that the difference between ExpressCard/34 and ExpressCard/54 is which of the following?


Options are :

  • The width in millimeters of the card
  • The power required to run the card
  • The memory on the card
  • The number of pins on the card

Answer : The width in millimeters of the card

CompTIA JK0-801 A+ Laptops Printers and Operational Exam Set 5

A company is receiving a large number of laptop theft reports in the corporate buildings. Which of the following is the MOST cost-efficient way to discourage theft of laptops?


Options are :

  • A retina scanner
  • A badge reader
  • A cable lock
  • A CCTV system

Answer : A cable lock

Which of the following RAM types is LEAST likely to work optimally when installed in dual channel mode?


Options are :

  • DDR3
  • RAMBUS
  • SDRAM
  • DDR2

Answer : SDRAM

Which of the following should be avoided when installing a laser printer?


Options are :

  • Toner
  • RJ-45 connector
  • UPS
  • Surge protector

Answer : UPS

220-701 A+ Essentials Certification Practice Exam Set 1

A technician has been asked to determine why a user?s print jobs to a particular printer always seem to be delayed compared to other user?s submitted jobs. The user states that the jobs print without error, but always seems to be the last jobs to complete at the heavily used shared printer. Which of the following should the technician perform?


Options are :

  • Change the user?s IP settings
  • Reload the user?s print drivers
  • Adjust the print spooler settings
  • Update the printer?s firmware

Answer : Adjust the print spooler settings

After print head replacement on a printer, it needs:


Options are :

  • cleaning.
  • lubrication.
  • driver reinstallation.
  • alignment.

Answer : alignment.

Which of the following printers is required when carbon paper is used?


Options are :

  • Thermal
  • Laser
  • Inkjet
  • Impact

Answer : Impact

220-701 A+ Essentials Certification Practice Exam Set 10

After a technician replaces a laptop display, the technician now notices that the wireless no longer works. Which of the following would be the MOST likely cause?


Options are :

  • The network card has failed.
  • The new display is interfering with the wireless signal.
  • The antenna connector was not reconnected.
  • The wireless switch was damaged during the display installation.

Answer : The antenna connector was not reconnected.

A user discovers that color laser prints are printing slightly off-color. Which of the following should help restore the appropriate colors?


Options are :

  • Use different paper
  • Calibrate the printer
  • Replace the duplexer
  • Replace the fuser

Answer : Calibrate the printer

Which of the following printer processes would be LEAST suitable for creating archival documents?


Options are :

  • Inkjet
  • Thermal
  • Impact
  • Laser

Answer : Thermal

220-701 A+ Essentials Certification Practice Exam Set 11

A user reports that an impact printer is printing characters that are not complete and instead have certain parts missing in most letters. The user has replaced the ribbon, but the problem persists. Which of the following is likely the cause of the issue?


Options are :

  • Some pins on the print head are damaged.
  • The platen roller is damaged and needs to be replaced.
  • The print jobs being submitted are not properly formatted.
  • The paper is improperly installed and not being fed as required.

Answer : Some pins on the print head are damaged.

Which of the following is a MAIN difference between a laptop docking station and a laptop port replicator?


Options are :

  • Docking stations plug into a USB connection
  • Port replicators plug into a special connector
  • Port replicators enable better video sharing
  • Docking stations provide power to the laptop

Answer : Docking stations provide power to the laptop

Ann, a user, calls requesting help selecting a printer connection technology. She wants to connect multiple devices to her laptop docking station using an external hub. Which of the following connection technologies would BEST meet Ann?s need for multiple devices?


Options are :

  • FireWire
  • USB
  • Parallel
  • Bluetooth

Answer : USB

220-701 A+ Essentials Certification Practice Exam Set 12

Separator pads or rollers are designed to do which of the following?


Options are :

  • Ensure proper spacing between the fuser assembly rollers and media
  • Ensure that only one page at a time enters the printing process
  • Provide spacing for different media types when loaded in the same printer
  • Provide even line spacing throughout the page during the printing process

Answer : Ensure that only one page at a time enters the printing process

Which of the following would a technician MOST likely upgrade on a laptop?


Options are :

  • Video card
  • Wireless antenna
  • RAM
  • LCD screen

Answer : RAM

A non-Ethernet printer needs to be shared by users within a small workgroup. The solution cannot be dependent upon a user?s computer being powered on. Which of the following solutions is appropriate?


Options are :

  • Installing a hardware print server
  • Sharing the printer from a local PC
  • Upgrading the operating systems within the workgroup
  • Sharing a single folder from where print jobs can be queued

Answer : Installing a hardware print server

220-701 A+ Essentials Certification Practice Exam Set 2

Which of the following speeds BEST represents the speed of the memory when installing DDR2 at 800 MHz and DDR2 at 600 MHz?


Options are :

  • 600 MHz
  • 1400 MHz
  • 700 MHz
  • 800 MHz

Answer : 600 MHz

A support technician is troubleshooting a user?s inkjet printer. The technician notices that color prints appeared blurred with too much yellow on the right of images and too much cyan on the left of pictures. Which of the following could the technician do to correct the color printing?


Options are :

  • Replace the cyan cartridge
  • Change the yellow cartridge
  • Calibrate the print heads
  • Replace the fuser assembly

Answer : Calibrate the print heads

A user states that the display is not very bright on their laptop. Which of the following is the MOST likely location to adjust the brightness?


Options are :

  • In the Device Manager of the operating system
  • In the BIOS
  • Fn key
  • In the video display drivers

Answer : Fn key

220-701 A+ Essentials Certification Practice Exam Set 3

Which of the following should be the FIRST items to be removed when replacing the system board on a laptop? (Select TWO).


Options are :

  • Keyboard
  • Battery
  • Palm rest
  • AC power adapter
  • LCD

Answer : Battery AC power adapter

Which of the following expansion slots is characterized by having an x16 speed?


Options are :

  • AGP
  • CNR
  • PCI
  • PCIe

Answer : PCIe

Which of the following is the FIRST step in replacing an internal component on a laptop computer?


Options are :

  • Connect a static mat to the work station.
  • Remove the battery.
  • Remove the component access cover.
  • Remove any externally installed options or devices.

Answer : Remove the battery.

220-701 A+ Essentials Certification Practice Exam Set 4

Which of the following printers includes an imaging drum and fuser assembly?


Options are :

  • Thermal
  • Laser
  • Inkjet
  • Impac

Answer : Laser

Which of the following is LEAST likely to be considered a consumer replaceable part in a laptop?


Options are :

  • LCD screen
  • Optical drive
  • RAM
  • Hard drive

Answer : LCD screen

When installing a printer in Windows, which of the following is the purpose of the Additional Drivers button on the Sharing tab in the printer?s properties?


Options are :

  • To add additional drivers for other operating systems
  • To add additional drivers for different printing modes
  • To add additional drivers for other printers on the computer
  • To add additional drivers to emulate a different printer

Answer : To add additional drivers for other operating systems

220-701 A+ Essentials Certification Practice Exam Set 5

Which of the following devices can technically be replaced via hot swap on a Windows 7 laptop?


Options are :

  • Optical drive
  • Mini PCIe wireless card
  • Keyboard
  • Memory chip

Answer : Optical drive

A company has multiple operating systems and printer models throughout their campus. None of the printers need to be physically secured and are openly accessible throughout the company. Which of the following would be the BEST way to share these print devices?


Options are :

  • 802.11x
  • Local sharing
  • Bluetooth
  • Print server

Answer : Print server

A user has replaced the media in a direct thermal printer with a new type of label. The user reports that when the labels are fed through the printer, nothing is printed on the label. Which of the following is the MOST likely issue?


Options are :

  • An incorrect media type is being used in the printer
  • Print jobs are formatted incorrectly for the new media
  • The user did not reset the printer after installing the media
  • The heating element needs to be cleaned or replaced

Answer : An incorrect media type is being used in the printer

220-701 A+ Essentials Certification Practice Exam Set 6

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