220-802 CompTIA A+ Certification Practice Exam Set 1

Which of the following BIOS boot methods allows a system to boot from a remote server?

Options are :

  • SATA
  • USB
  • PXE (Correct)
  • DVD

Answer : PXE

A user recently installed a new video driver on a PC but now it will not boot. Which of the following

is the BEST option to correct the issue?

Options are :

  • Automated system recovery
  • Safe mode (Correct)
  • Emergency repair disks

Answer : Safe mode

A user has installed a legacy application in Windows 7 and reports that only some of the

functionality in it is operational. Another user is using the same application on a different Windows

7 machine and doesnt report those problems. Which of the following features in Windows 7 may

be responsible for this problem?

Options are :

  • Action Center
  • System Protection settings
  • Data Execution Prevention
  • User Account Control (Correct)

Answer : User Account Control

Which of the following tabs under MSCONFIG would allow a technician to configure all of the

applications that launch at boot?

Options are :

  • Boot
  • Tools
  • Startup (Correct)
  • Services

Answer : Startup

Which of the following describes when an application is able to reuse Windows login credentials?

Options are :

  • Access control list
  • Principle of least privilege
  • Pass-through authentication
  • Single sign-on (Correct)

Answer : Single sign-on

A technician wants to know if a PC has an embedded wireless card. Which of the following tools

should be used?

Options are :

  • Component Services
  • Device Manager (Correct)
  • System Configuration
  • Services

Answer : Device Manager

Which of the following Control Panel items will allow for easy streaming of pictures, music, and

videos to other Windows 7 PCs?

Options are :

  • Ease of Access Center
  • Sync Center
  • AutoPlay
  • HomeGroup (Correct)

Answer : HomeGroup

A user is having trouble connecting to the Internet. Which of the following commands should a

technician use, from the users workstation, to ensure that the workstation has a valid IP address?

Options are :

  • IPCONFIG (Correct)
  • PING


Which of the following operating systems is capable of fully utilizing more than 4GB of system


Options are :

  • Windows Vista Ultimate
  • Windows XP Professional
  • Windows 7 32-bit
  • Windows 7 64-bit (Correct)

Answer : Windows 7 64-bit

A user has plugged in a mobile phone to a PC and received a message that the driver was not

successfully installed. Which of the following system tools should be used to troubleshoot thiserror?

Options are :

  • Windows Memory Diagnostics
  • Data Sources
  • Device Manager (Correct)
  • Component Services

Answer : Device Manager

Which of the following settings MUST be configured in order to turn on a VoIP phone?

Options are :

  • VPN
  • Duplex speed
  • Flow control
  • PoE (Correct)

Answer : PoE

A technician is creating a batch script that auto-assigns a particular drive share to a drive letter

upon login. Which of the following commands can accomplish this?

Options are :

  • PING
  • None of the above
  • NET USE (Correct)

Answer : NET USE

A technician is required to change a setting for HKEY_Local_Machine. Which of the following

would the technician use to change this?

Options are :

  • WEP setup
  • REGEDIT (Correct)

Answer : REGEDIT

A technician needs to use a command line tool to determine the network name and the IP address

of a resource. Which of the following command line tools will provide an IP address when given a


Options are :

  • verify
  • Tracert
  • Ipconfig
  • Nslookup (Correct)

Answer : Nslookup

When running Windows XP, which of the following would give a list of switches for the CHKDSK


Options are :

  • chkdsk /? (Correct)
  • chkdsk ~?
  • chkdsk \?
  • chkdsk :?

Answer : chkdsk /?

Which of the following Control Panel utilities will allow a technician to change the associated file

type in a Windows XP machine?

Options are :

  • Folder options (Correct)
  • Accessibility options
  • Administrator tools
  • Regional and language options

Answer : Folder options

A technician believes a machine loaded with Windows XP Professional has issues with file

integrity of the core OS components.

Which of the following commands could be used to both check and replace damaged files?

Options are :

  • SFC /SCANNOW (Correct)
  • CHKDSK /R /F


Which of the following commands, in Windows 7, could a technician use to schedule a disk

integrity scan upon next boot?

Options are :

  • CHKDSK (Correct)

Answer : CHKDSK

Which of the following accounts is MOST restrictive?

Options are :

  • Guest (Correct)
  • Standard User
  • Power User
  • Administrator

Answer : Guest

Which of the following commands would a technician use to move one directory above or below

the one the technician is currently in?

Options are :

  • CD (Correct)
  • MD
  • DIR
  • RD

Answer : CD

A user states their workstation will not reach the login screen. Which of the following commands

can be used to write a new partition boot sector to the system partition in the Recovery Console?

Options are :

  • FIXBOOT (Correct)

Answer : FIXBOOT

Which of the following operating systems supports full BitLocker functionality?

Options are :

  • Windows XP
  • Windows 7 Professional
  • Windows 7 Enterprise (Correct)
  • Windows Vista Home

Answer : Windows 7 Enterprise

Which of the following statements is true about XP mode in Windows 7?

Options are :

  • All versions of Windows 7 support Windows XP mode when the feature is installed.
  • Windows XP mode was only available in Windows Vista and it is not available in Windows 7.
  • Only the Ultimate version of Windows 7 supports Windows XP mode.
  • Only the Professional and the Ultimate versions support Windows XP mode. (Correct)

Answer : Only the Professional and the Ultimate versions support Windows XP mode.

Joe, a technician, would like to map a network drive when he starts up his computer in the

morning. Which of the following commands would he use to accomplish this task?

Options are :

  • NET (Correct)

Answer : NET

A technician wants to create a customized list of common utilities that are easily accessible in the

same location. Which of the following tools would allow them to build such a list?

Options are :

  • MMC (Correct)
  • MSINFO32

Answer : MMC

If a customer wants to create a multi-boot PC with different editions of Windows, which of the

following is MOST important to consider?

Options are :

  • Using multiple hard drives
  • Using a single partition
  • Using multiple partitions (Correct)
  • Using a PXE boot scheme

Answer : Using multiple partitions

A user, Joe, calls and states every few hours he is unable to connect to the Internet for several

minutes but is able to access internal sites during this time. Which of the following tools would be

used to find the issue with the network connection?

Options are :

  • TRACERT (Correct)

Answer : TRACERT

A local administrator would like to determine why a laptop is taking so long to boot into the

operating system. Which of the following tabs in MSCONFIG would the administrator access to

BEST determine this?

Options are :

  • General
  • Boot
  • Tools
  • Startup (Correct)

Answer : Startup

Which of the following is an example of client-side virtualization?

Options are :

  • XP mode running in Windows 7 64-bit operating system (Correct)
  • Compatibility mode on a program icon properties menu
  • Cloud hosted office applications
  • Running a DOS application on a Windows 7 32-bit operating system

Answer : XP mode running in Windows 7 64-bit operating system

A technician is tasked with building three systems that are capable of utilizing the new Windows

HomeGroup functionality. Which of the following versions of Windows would need to be used?

Options are :

  • Windows 7 only (Correct)
  • Windows Vista only
  • Windows XP Professional x64 Edition
  • Windows 7 or Windows Vista

Answer : Windows 7 only

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