220-702 CompTIA A+ Practical Application Practice Exam Set 9

A customer has a wireless router installed in their home office. The customer is having issues with

signal strength at the opposite end of the house. Which of the following is the BEST option to

increase the signal strength?


Options are :

  • Install a high gain antenna focused towards the office wall.
  • Install a second wired router in the far end of the house.
  • Install a wireless repeater at the far end of the house. (Correct)
  • Run CAT5e cable to all of the rooms that have poor signal strength

Answer : Install a wireless repeater at the far end of the house.

An executiveís laptop screen has been damaged and will not power on. Which of the following is

the FASTEST way to get the executive back online?


Options are :

  • Replace the backlight on the laptop.
  • Pull the hard drive and install it in a spare laptop of the same make and model. (Correct)
  • Build the executive a temporary laptop and attempt to repair the damaged one.
  • Replace the motherboard on the laptop.

Answer : Pull the hard drive and install it in a spare laptop of the same make and model.

The technician needs to map a network share to the userís Windows 7 computer from the

command prompt. Which of the following commands will the technician execute?


Options are :

  • NET NAME
  • NET USE (Correct)
  • NET SEND
  • NET CONFIG

Answer : NET USE

After Microsoft Windows boots, a message appears stating that a service failed to start. Which of

the following can be used to find more information about this error?


Options are :

  • Disk Manager
  • Control Panel
  • Event Viewer (Correct)
  • Start Menu

Answer : Event Viewer

An alternative to plain old telephone service (POTS) would be:


Options are :

  • Public Switched Telephone Network (PSTN).
  • Asynchronous transfer mode (ATM).
  • VoIP. (Correct)
  • X.25.

Answer : VoIP.

A technician is able to connect to the Internet but cannot connect to a remote machine through

Remote Desktop in Windows XP. Each time the technician attempts to connect to a remote

location, the software times out. Which of the following is the MOST likely problem?


Options are :

  • Deny all has not been configured in the firewall.
  • The Java applet is disabled in the web browser.
  • Wireless network drivers are corrupt.
  • Port forwarding settings are not correct. (Correct)

Answer : Port forwarding settings are not correct.

Users in the office report that the speed of the Internet has drastically decreased since the recent

network hardware refresh. Which of the following could be attributed to the problem?


Options are :

  • The firewall was not powered back on.
  • The cellular repeater installed is interfering with the network speed.
  • The DHCP server is not working correctly
  • The new switches are configured for 10MB. (Correct)

Answer : The new switches are configured for 10MB.

A user reports that printed pages are smearing after the pages come out of a laser printer. Which

of the following is the MOST likely problem?


Options are :

  • The corona wire is not supplying the correct voltage.
  • The fuser is not reaching the correct temperature. (Correct)
  • The paper has a humidity content that is too low.
  • The paper is card stock and is too thick.

Answer : The fuser is not reaching the correct temperature.

A user is reporting that their computer is making strange noises and randomly powers off. Which

of the following tools would MOST likely be used to troubleshoot this problem?


Options are :

  • Loop back plug
  • POST diagnostic card
  • Power supply tester (Correct)
  • Cable tester

Answer : Power supply tester

A customer has lost Internet connectivity. The technician has the customer ping a web address

and gets the response Ďcannot find host.í The technician then has the customer ping the actual IP

address of the same site and gets a successful response back. Which of the following commands

should the technician have the customer do next?


Options are :

  • IPCONFIG
  • IPCONFIG /RELEASE
  • IFCONFIG
  • IPCONFIG /FLUSHDNS (Correct)

Answer : IPCONFIG /FLUSHDNS

A technician needs to change an existing drive formatted in FAT32 to a NTFS format, while

retaining the data. Which of the following is the BEST way to make this change?


Options are :

  • Run the CONVERT command from the command prompt (Correct)
  • Use Device Manager to disable the drive, then format it as NTFS.
  • Use Task Manager to start the CHKNTFS command.
  • Use Disk Management to change the format type.

Answer : Run the CONVERT command from the command prompt

Which of the following should be configured on a wireless router to enhance security? (Select

TWO).

A. Disable DHCP

B. Change wireless channel

C. Disable SSID broadcasting

D. Change the default username and password

E. Use a static IP address


Options are :

  • C,A
  • C,B
  • B,D
  • C,D (Correct)

Answer : C,D

Which of the following should a technician MOST likely use to test a RS-232 port?


Options are :

  • The ping command
  • Power supply tester
  • Multimeter
  • Loopback adapter (Correct)

Answer : Loopback adapter

For added security, a network administrator has decided to lock down the wireless network. Which

of the following are ways to accomplish this? (Select TWO).

A. Disable all 802.11 traffic

B. Disable the SSID from broadcasting

C. Disable WPA

D. Enable Bluetooth only communication

E. Change the default admin password

F. Disable WEP


Options are :

  • C,E
  • B,A
  • B,E (Correct)
  • B,D

Answer : B,E

Which of the following command line utilities can Karen, a technician, use to check for open ports?


Options are :

  • nbtstat
  • ipconfig
  • netstat (Correct)
  • nslookup

Answer : netstat

A technician is asked to repair a Windows 7 computer with boot errors. Which of the following

commands may be used?


Options are :

  • DEFRAG
  • DXDIAG
  • SCANDISK /repair
  • CHKDSK /r (Correct)

Answer : CHKDSK /r

A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XP

generic printer drivers were used. When the user prints a document, the pages are printing out

with random symbols, letters, and numbers. Which of the following should the technician do?


Options are :

  • Restart the printer spooler
  • Check for Microsoft Windows updates
  • Download manufacturer printer drivers (Correct)
  • Check Device Manager

Answer : Download manufacturer printer drivers

Which of the following locations would a technician use to add a Windows 7 computer to a

domain?


Options are :

  • System Properties (Correct)
  • Device Manager
  • Windows Defender
  • Network and Sharing Center

Answer : System Properties

A technician wants to create a spanned volume on a set of hard drives. Which of the following

tools will identify if the drives will support a spanned volume?


Options are :

  • Disk Management (Correct)
  • System Information
  • Device Manager
  • Task Manager

Answer : Disk Management

A virus scanner is running on a computer and scans all files currently in use. Why should a full

scan be performed periodically?


Options are :

  • A full scan resets the archive bit on the file.
  • A full scan optimizes all files on the hard drive.
  • A full scan resets the archive bit on the file.
  • Files not accessed recently may contain a virus. (Correct)

Answer : Files not accessed recently may contain a virus.

Which of the following are correct sockets for an Intel Core IX series processor? (Select TWO).

A. 478

B. 775

C. 1156

D. 1366

E. AM2

F. AM3


Options are :

  • C,A
  • C,D (Correct)
  • C,B
  • B,D

Answer : C,D

Which of the following commands should Mike, a technician, use to display the available switches

of a command line utility?


Options are :

  • DIR /S
  • MSINFO
  • HELP (Correct)
  • ATTRIB -H

Answer : HELP

The technician has replaced a power supply with an identical power supply, and now the high end

graphics card is not working. Which of the following should the technician check?


Options are :

  • The CMOS battery
  • The CMOS battery (Correct)
  • The memory
  • The processor for chip creep

Answer : The CMOS battery

Which of the following utilities will a technician use to determine how many partitions a hard drive

has?


Options are :

  • Administrator Tools
  • Computer Management
  • Disk Management (Correct)
  • Device Manager

Answer : Disk Management

The user cannot access some Internet websites, but can connect to resources inside the local

network. The technician successfully uses the ping command to test the userís connectivity. Which

of the following commands can the technician run NEXT to troubleshoot the issue?


Options are :

  • nbtstat -R
  • net /?
  • ipconfig /flushdns (Correct)
  • netstat -r

Answer : ipconfig /flushdns

In Windows XP, how can a user change the programs that run at startup? (Select TWO).

A. Add or remove programs from the system key of the registry.

B. Add or remove programs from the boot.ini file.

C. Add or remove programs from the startup folder.

D. Run msconfig and configure startup programs.

E. Run appstart and configure startup programs.


Options are :

  • C,A
  • C,B
  • B,D
  • C,D (Correct)

Answer : C,D

Which of the following is a sign that a computer has been infected by a worm?


Options are :

  • Screensaver changed on its own
  • Unauthorized outgoing emails being sent (Correct)
  • Desktop background changed on its own
  • Left and right mouse buttons have been flipped

Answer : Unauthorized outgoing emails being sent

A program configuration file on a shared computer changes each time the program is run, causing

the program to fail. Which of the following steps could a technician take to help prevent this file

from being changed?


Options are :

  • Set the groupís folder permissions to deny.
  • Store a backup copy of the file on a USB drive.
  • Change the file attribute to read only. (Correct)
  • Use Event Viewer to monitor changes to the file.

Answer : Change the file attribute to read only.

Which of the following allows a Windows 7 remote user to edit a file offline then automatically

update the changes when back in the office?


Options are :

  • Windows Defender
  • Windows Aero
  • HomeGroup
  • Sync Center (Correct)

Answer : Sync Center

A second optical drive has been added to the computer and needs to be referenced as the R:

drive by the Microsoft Windows operating system. Which of the following places in Microsoft

Windows will BEST accomplish this task?


Options are :

  • Administrative Tools
  • Event Viewer
  • Disk Management (Correct)
  • Device Manager

Answer : Disk Management

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