220-702 CompTIA A+ Practical Application Practice Exam Set 8

A technician has replaced a video card with another manufacturerís video card. The driver

installation does not complete. Which of the following steps should the technician take FIRST?


Options are :

  • Remove the video card and reboot.
  • Roll back the driver. (Correct)
  • Delete the monitor.
  • Install the original video card and reboot.

Answer : Roll back the driver.

Jill, a technician, is tasked with installing BitLocker on all the machines in an office. Which of the

following may the users experience?


Options are :

  • Disabled Internet connection
  • Denied access to share drives
  • Delayed processor times (Correct)
  • Frequent reboots

Answer : Delayed processor times

A technician is attempting to remove a number of viruses from an infected system. The antivirus

software in use is fully updated and has detected the viruses. However, a message stating that the

file is in use appears when the technician tries to quarantine or delete the infected files. Which of

the following can be done to resolve this issue?


Options are :

  • Run the antivirus scan again.
  • End the running process. (Correct)
  • Change the permissions on the file.
  • Use the command line to delete the file.

Answer : End the running process.

A user is reporting a loud grinding sound when the machine is powered on. The machine loads

into windows and the user does not notice any performance issues. Which of the following is the

MOST likely cause of the noise?


Options are :

  • Faulty CD-Rom
  • Bad fan (Correct)
  • Bad HD
  • Power supply failure

Answer : Bad fan

A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate

that the printer is jammed. Which of the following should be performed NEXT?


Options are :

  • Power cycle the printer (Correct)
  • Remove and replace the roller
  • Remove all the paper trays and restart the printer
  • Print a test page

Answer : Power cycle the printer

A technician installs a local web server which is not accessible from the network. Which of the

following is the local IP address that the web server should be using on the loopback adapter?


Options are :

  • 127.0.0.1 (Correct)
  • 172.31.146.1
  • 10.1.1.1
  • 192.168.1.1
  • None

Answer : 127.0.0.1

Which of the following is the default SMTP port?


Options are :

  • 23
  • 22
  • 21
  • 25 (Correct)

Answer : 25

During system startup, many applications are starting that are not needed. Which of the following

can be used to evaluate all startup applications?


Options are :

  • MSCONFIG (Correct)
  • Add/Remove Programs
  • Computer Management Utility
  • Autoexec.bat file

Answer : MSCONFIG

A technician installed a new application on a Windows XP desktop. After the application was

installed, the technician rebooted the desktop and received a bluescreen error. Which of the

following steps should the technician perform? (Select TWO).

A. Boot into Safe Mode

B. Replace the motherboard

C. Uninstall the application

D. Replace the hard drive

E. Install more RAM


Options are :

  • A,D
  • B,C
  • A,B
  • A,C (Correct)

Answer : A,C

A mirrored set is another name for which of the following?


Options are :

  • RAID 1 (Correct)
  • RAID 5
  • RAID 3
  • RAID 0

Answer : RAID 1

An advantage of a corporate centrally-managed anti-virus solution over a standalone anti-virus

program is a corporate anti-virus solution:


Options are :

  • is more secure than a standalone anti-virus program.
  • catches more spyware and malware than a standalone anti-virus program.
  • catches more viruses than the standalone anti-virus program.
  • can push out anti-virus updates from a local, centralized location. (Correct)

Answer : can push out anti-virus updates from a local, centralized location.

Malware is removed and a computer is rebooted. Later, the malware is found on the computer

again. Which of the following would permanently solve this problem?


Options are :

  • Install an Internet firewall
  • Go back to a previous restore point (Correct)
  • Install an email spam filter
  • Login using a different account

Answer : Go back to a previous restore point

A user reports that the computerís hard drive is constantly running and the hard drive light is

constantly flashing. Which of the following tools would be used to resolve this issue without losing

data?


Options are :

  • chkdsk
  • fdisk
  • format
  • defrag (Correct)

Answer : defrag

Which of the following IP addresses would MOST likely be the default gateway for 10.1.16.184?


Options are :

  • 10.1.16.1 (Correct)
  • 105.24.133.1
  • 10.10.144.1
  • 10.1.16.254

Answer : 10.1.16.1

Which of the following tools would a technician use to map a drive to a userís machine?


Options are :

  • SSH
  • NETSTAT
  • NET USE (Correct)
  • SSL

Answer : NET USE

Which of the following should be flashed on a firewall to make sure it is the most current version

available?


Options are :

  • Definitions
  • Route lists
  • Firmware (Correct)
  • ACLs

Answer : Firmware

A user is attempting to access a website but is getting a ĎPage cannot be displayedí error. The

technician checks the IP address of the computer and sees that it has been assigned

169.254.10.70. Which of the following is the MOST likely cause?


Options are :

  • The device is not configured for DHCP.
  • The device cannot locate a DHCP server. (Correct)
  • The network card is disabled.
  • The device is located behind a firewall.

Answer : The device cannot locate a DHCP server.

A technician has a laptop in for repair with a consistent video corruption issue. The issue is seen

on the local display and on an external monitor. The issue happens on the BIOS setup screen as

well as within Windows. Which of the following laptop components is MOST likely failing?


Options are :

  • Inverter
  • VGA port
  • LCD display
  • Onboard video card (Correct)

Answer : Onboard video card

Which of the following tools is used to consolidate files and folders on a local drive?


Options are :

  • CHKDSK
  • DEFRAG (Correct)
  • DISK CLEANUP
  • Computer Management

Answer : DEFRAG

Which of the following commands will allow a user to discover their IP address, subnet, and DNS?


Options are :

  • IPCONFIG /ALL (Correct)
  • IPCONFIG
  • NETSTAT -A
  • NSLOOKUP

Answer : IPCONFIG /ALL

Which of the following tools can be used to securely connect to a remote system?


Options are :

  • TELNET
  • RCMD
  • SSH (Correct)
  • HTTP

Answer : SSH

A laser printer keeps printing out crumpled pages from the third tray. Which of the following is the

MOST likely explanation?


Options are :

  • The toner cartridge is leaking.
  • The pickup rollers need to be replaced. (Correct)
  • The pickup assembly is missing.
  • The paper is too wide for the tray.

Answer : The pickup rollers need to be replaced.

A network printer will not print. The printer is online and visible. All the print jobs complete but the

printer will not operate. Which of the following is the MOST likely cause?


Options are :

  • The drum is faulty
  • The drum is faulty (Correct)
  • The printer is out of toner.
  • The fuser is faulty.

Answer : The drum is faulty

A userís document will not print, and as a result sends the same print job several times to the

printer. A technician notices that the print queue is still waiting for the first job to finish before

printing successive jobs. Which of the following would BEST resolve this issue?


Options are :

  • Print a Windows test page
  • Delete the files in C:\Windows\Spool32\
  • Restart the print spooler service (Correct)
  • Delete all print jobs after the first one

Answer : Restart the print spooler service

A workstation no longer has network connectivity. Upon visual inspection, all connectors and

settings seem to be properly configured. Which of the following tools should the technician use to

troubleshoot this issue?


Options are :

  • Cable tester (Correct)
  • PSU tester
  • Loopback plug
  • Multimeter

Answer : Cable tester

A user states that all their incoming mail is showing that it is behind three hours. All other users

have the correct time. Which of the following should the technician check?


Options are :

  • The systemís network configuration
  • The mail serverís configuration
  • The systemís local time settings (Correct)
  • The systemís O/S version and patch status

Answer : The systemís local time settings

Where can a user find the System32 folder on a Windows Vista x64 system?


Options are :

  • C:\Windows\System
  • C:\Windows\System32 (Correct)
  • C:\Windows (x64)\System32
  • C:\Windows\System32 (x64)

Answer : C:\Windows\System32

A user states that a networked printer is not working today, but yesterday the printer worked fine.

The technician checks the userís print queue and sees several jobs in the queue. The queue is

flushed, restarted, and the user is still having the same issue. Which of the following should be

verified NEXT on the printer?


Options are :

  • That the fuser is not faulty
  • That the IP is static (Correct)
  • That the WEP key is disabled
  • That the buffer is not overloaded

Answer : That the IP is static

A technician notices a machineís performance has degraded. The machine has constant errors

when trying to read data from the drive. Which of the following should be used to repair the disk

errors?


Options are :

  • MSCONFIG
  • CHKDSK (Correct)
  • DEFRAG
  • EDIT

Answer : CHKDSK

Which of the following is the default location for temp files in Windows 7?


Options are :

  • C:\Windows\Temp (Correct)
  • C:\System Files\Temp
  • C:\System\Temp Files\
  • C:\Windows\System Files\Temp Files\

Answer : C:\Windows\Temp

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