220-702 CompTIA A+ Practical Application Practice Exam Set 11

Which of the following tools is BEST used to measure voltage and amperage from a power

source?


Options are :

  • Extension Magnet
  • Multimeter (Correct)
  • Loopback Plug
  • Power Supply Tester

Answer : Multimeter

A technician replaced a floppy drive and now the front indicator light is consistently illuminated.

Which of the following is the cause for this?


Options are :

  • The new floppy drive is defective.
  • A disk is being read by the floppy drive.
  • It is a feature of new floppy drives.
  • The data cable was put on backwards. (Correct)

Answer : The data cable was put on backwards.

Which of the following can cause a ribbon on an impact printer to tear?


Options are :

  • The toner cartridge
  • The platen
  • The fuser
  • The printhead (Correct)

Answer : The printhead

Mike, a technician, is working on a computer and the air is dry. Which of the following choices is

the BEST option for Mike to use?


Options are :

  • Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment
  • Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
  • Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
  • Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat. (Correct)

Answer : Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.

When using Device Manager, a red ‘X” indicates which of the following?


Options are :

  • Device has not been digitally signed
  • Device conflict
  • No device driver found
  • Device is disabled (Correct)

Answer : Device is disabled

Which of the following can be used to achieve the highest transfer rate for an external hard drive?


Options are :

  • USB 1.1
  • FireWire
  • USB 2.0
  • eSATA (Correct)

Answer : eSATA

A workstation has an error message that states “NTLDR is missing”. Which of the following is

MOST likely the cause?


Options are :

  • The BIOS firmware is corrupt
  • The CMOS battery is dead
  • The system did not shutdown gracefully
  • A virus has corrupted the file (Correct)

Answer : A virus has corrupted the file

A technician is instructed to configure a set of mirrored drives on a desktop. Which of the

following RAID levels does this match?


Options are :

  • RAID 1 (Correct)
  • RAID 5
  • RAID 10
  • RAID 0

Answer : RAID 1

When replacing a laptop’s hard drive, which of the following may need to be updated?


Options are :

  • The CD drive
  • The system OS
  • The network drivers
  • The system BIOS (Correct)

Answer : The system BIOS

A user is reporting that they are getting pop-ups while they are not actively browsing the Internet.

Which of the following would BEST resolve this issue?


Options are :

  • Pop-up blocker
  • Firewall
  • Anti-spyware (Correct)
  • Antivirus

Answer : Anti-spyware

Which of the following commands should Jill, a technician, use to test a computer’s NIC for

functionality?


Options are :

  • ping net
  • ping localhost (Correct)
  • ping ipconfig
  • ping microsoft.com

Answer : ping localhost

Which of the following features can be identically configured on a wireless access point and in the

wireless network OS settings?


Options are :

  • The firewall settings
  • The SSID (Correct)
  • The DHCP address
  • The workgroup name

Answer : The SSID

During the startup of a Windows XP Professional workstation, a message appears stating a

service failed to start. Which of the following administrative areas will show what service failed?


Options are :

  • Registry utility
  • MSCONFIG utility
  • Control Panel
  • Event Viewer (Correct)

Answer : Event Viewer

Which of the following commands will make a new directory?


Options are :

  • cd
  • dir
  • md (Correct)
  • rd

Answer : md

A client reports that the cursor on their laptop moves to one corner of the screen and stays there

when they try to use the keyboard joystick. Which of the following components will MOST likely

need to be replaced to resolve the issue?


Options are :

  • Motherboard
  • Touchpad
  • Keyboard (Correct)
  • External pointing device

Answer : Keyboard

Which of the following is a reason why Bob, a technician, should install case fans in the front of a

computer case?


Options are :

  • The fan is easier to remove and clean.
  • It forces hot air out of the PC.
  • It forces cooler air across the motherboard. (Correct)
  • It forces cooler air into the power supply quickly.

Answer : It forces cooler air across the motherboard.

Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and

the first boot, the drive is not showing in Disk Management. Which of the following is the MOST

likely cause of the issue?


Options are :

  • The new drive’s jumper is set for master. (Correct)
  • The new drive is connected to the secondary bus as a slave drive.
  • Both drives’ jumpers are set for cable select.
  • The old drive’s jumper is set for master and the new drive is set for slave.

Answer : The new drive’s jumper is set for master.

Which of the following is the MINIMUM amount of hard drives needed for a RAID 5 array?


Options are :

  • 4
  • 5
  • 2
  • 3 (Correct)

Answer : 3

user is running defrag on a computer and the power goes out. When power is restored, which

of the following is the BEST action to perform?


Options are :

  • Check Event Viewer for errors
  • Perform a disk cleanup
  • Run defrag
  • Turn the computer on and run chkdsk /r (Correct)

Answer : Turn the computer on and run chkdsk /r

In Windows Vista, where would Mike, a technician, find User1 desktop files?


Options are :

  • C:\Documents and settings\User1\Desktop
  • C:\Users\User1
  • C:\windows\System32
  • C:\Users\User1\Desktop (Correct)

Answer : C:\Users\User1\Desktop

A company uses an application that creates temp files that need to be backed up on a daily basis.

A test restore fails to restore the temp files. In checking the backup catalog, Karen, a technician,

discovers that the temp files are not being backed up. Which of the following is the MOST likely

reason?


Options are :

  • NTBACKUP is not running under the correct credentials.
  • The NTBACKUP utility cannot backup temp files.
  • NTBACKUP does not backup temp files by default. (Correct)
  • To backup temp files, the /T switch must be used.

Answer : NTBACKUP does not backup temp files by default.

Which of the following is the default location for user account files in Windows Vista?


Options are :

  • C:\documents and settings
  • C:\windows\System32
  • C:\users (Correct)
  • C:\users\public

Answer : C:\users

Which of the following commands shows a graphical display of the drive or paths directory

structure?


Options are :

  • tree (Correct)
  • path
  • call
  • dir

Answer : tree

A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g.

The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST

reason why the WLAN card is performing at that speed?


Options are :

  • The WLAN card is 802.11b. (Correct)
  • The WLAN card is 802.11n.
  • The WLAN card is 802.11g.
  • The WLAN card is 802.11a.

Answer : The WLAN card is 802.11b.

Which of the following is the proper order for powering off and on network components?


Options are :

  • Cable modem> router> computer (Correct)
  • Router> cable modem> computer
  • Cable modem> computer> router
  • Computer> cable modem > router

Answer : Cable modem> router> computer

A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the

technician goes to watch TV, Media Center displays an error of no TV tuner installed. The TV

tuner is installed with the correct drivers. Which of the following is the solution to the problem?


Options are :

  • Video card drivers are not installed.
  • Motherboard is faulty.
  • Not enough RAM to support the TV tuner.
  • TV tuner codec was not installed. (Correct)

Answer : TV tuner codec was not installed.

Which of the following utilities, in Windows, can be configured to perform automatic disk

defragmentation?


Options are :

  • Disk Defragmenter Tool
  • Disk Manager
  • Task Manager
  • Task Scheduler (Correct)

Answer : Task Scheduler

Which of the following below would BEST optimize Windows XP startup?


Options are :

  • Configure ScanDisk to run at startup.
  • Disable the computer’s memory check in BIOS.
  • Remove device drivers for unused peripherals.
  • Remove any unnecessary applications that start with Windows (Correct)

Answer : Remove any unnecessary applications that start with Windows

A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista

Home Premium. After the upgrade Aero will not turn on. The system has a 2.4 GHz processor,

1GB of RAM, and a DirectX 7 video card. Which of the following will resolve this issue?


Options are :

  • Upgrade the RAM to 4GB.
  • Upgrade the video card to a DirectX 9 compatible card (Correct)
  • Aero cannot be used on Windows Vista Home Premium.
  • Upgrade the video driver

Answer : Upgrade the video card to a DirectX 9 compatible card

A system powers on, begins POST, displays the BIOS version information and then hangs with

the error message ‘Error loading operating system’. Which of the following is MOST likely the

cause of this issue?


Options are :

  • Corrupt MBR (Correct)
  • Corrupted BOOT.INI file
  • Boot sector corruption
  • A virus has infected the system

Answer : Corrupt MBR

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