220-702 CompTIA A+ Practical Application Practice Exam Set 10

A customer requires a shock resistant mass storage device in their PC. Which of the following

drives should the technician install?


Options are :

  • Solid state (Correct)
  • Floppy
  • Tape
  • Hard disk

Answer : Solid state

Which of the following will occur if a laptop SATA 1 drive is installed on a SATA 2 controller?


Options are :

  • The drive will have intermittent POST errors.
  • The drive will run at the lower SATA 1 speed. (Correct)
  • The drive will not work due to incompatibility.
  • The drive will run at the higher SATA 2 speed.

Answer : The drive will run at the lower SATA 1 speed.

Which of the following could cause an NTLDR error on reboot?


Options are :

  • Boot.ini file is corrupt (Correct)
  • Services failed to start on bootup
  • Processor is failing
  • RAM is faulty

Answer : Boot.ini file is corrupt

A system has three different network adapters installed. Which of the following should a technician

use to get the details of all the adapters at the same time?


Options are :

  • IPCONFIG /ALL (Correct)
  • NETSTAT /A
  • PING LOCALHOST
  • NBTSTAT /ALL

Answer : IPCONFIG /ALL

A technician is attempting to use a command line prompt to continuously ping a remote server to

check availability and reliability of the connection. Which of the following provides the ping

command needed to continuously ping the system?


Options are :

  • ping -r
  • ping -f
  • ping -a
  • ping -t (Correct)

Answer : ping -t

Which of the following groups is BEST to assign to a home user to prevent software installation?


Options are :

  • Users (Correct)
  • Remote Desktop Users
  • Power Users
  • Administrators

Answer : Users

Which of the following commands would be used to display hidden files?


Options are :

  • dir /d
  • dir /?
  • dir /s
  • dir /a (Correct)

Answer : dir /a

If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities

would the technician use?


Options are :

  • Add Hardware Wizard
  • Device Manager
  • Computer Management
  • Disk Management (Correct)

Answer : Disk Management

A technician has a user that consistently picks up viruses and malware no matter what kind of

software is installed to prevent infection. Which of the following should be a cost-effective logical

step in preventing future infections?


Options are :

  • Migrate the user to a Virtual Machine environment. (Correct)
  • Educate the user on browsing habits.
  • Install multiple antivirus programs on the machine to decrease the chances for infection.
  • Place the user behind a high end NIPS device.

Answer : Migrate the user to a Virtual Machine environment.

Which of the following commands will show all active TCP/IP network connections?


Options are :

  • PING
  • NETSTAT (Correct)
  • TRACERT
  • NET

Answer : NETSTAT

Which of the following can be used to kill a running process?


Options are :

  • Computer Management
  • Control Panel
  • Add/Remove Programs
  • Task Manager (Correct)

Answer : Task Manager

 After opening up the lid of a laptop that is powered on, nothing is displayed on the LCD. Opening

and closing the lid multiple times usually causes the display to regain the signal. Which of the

following components should the technician check FIRST?


Options are :

  • Cutoff switch (Correct)
  • Video card
  • Motherboard
  • AC adapter

Answer : Cutoff switch

A technician is booting up a computer but the computer never moves beyond POST. The floppy

disk drive light stays lit continuously during the boot process. Which of the following is the MOST

likely cause?


Options are :

  • The hard drive is not formatted
  • The drive cable is backwards. (Correct)
  • The motherboard has faulty capacitors.
  • The BIOS is corrupted.

Answer : The drive cable is backwards.

A customer reports to Karen, a technician, that he is experiencing problems with the display after

his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the

following would MOST likely be the cause?


Options are :

  • The video card is defective and needs to be replaced.
  • The video cable is incorrectly attached
  • An incorrect video card is installed in the computer.
  • A corrupted or incorrect video driver is installed. (Correct)

Answer : A corrupted or incorrect video driver is installed.

Which of the following would BEST allow a technician to find out where a problem is between two

networked computers?


Options are :

  • MSCONFIG.EXE
  • IPCONFIG.EXE
  • NSLOOKUP.EXE
  • TRACERT.EXE (Correct)

Answer : TRACERT.EXE

A user installed a Blu-Ray drive in their PC. The user reports that the new drive and their existing

DVD-RW drive are not operating. Which of the following needs to be replaced?


Options are :

  • Power supply (Correct)
  • Motherboard
  • DVD-RW
  • Blu-Ray drive

Answer : Power supply

A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of

the following should the technician perform FIRST to resolve the issue?


Options are :

  • Refill the cartridges
  • Replace the toner
  • Replace the network cable
  • Calibrate the inkjet printer (Correct)

Answer : Calibrate the inkjet printer

For the IP address 192.168.2.1 which of the following subnet masks would be MOST likely used?


Options are :

  • 255.255.0.0
  • 255.255.255.0 (Correct)
  • 255.255.255.255
  • 255.255.248.0

Answer : 255.255.255.0

A technician plugs a USB device into the front panel of a desktop computer and nothing happens.

The technician knows that plug-n-play is enabled. Which of the following BEST describes a

possible cause to this issue?


Options are :

  • The technician needs to reboot the computer for the device to work.
  • The front panel connectors are not plugged into the motherboard. (Correct)
  • The technician plugged a USB 2.0 device into a USB 1.1 port.
  • The technician plugged a USB 1.1 device into a USB 2.0 port.

Answer : The front panel connectors are not plugged into the motherboard.

Which of the following commands will be run at a command prompt to determine which Windows

OS is running on the computer?


Options are :

  • VERIFY
  • Device Manager
  • SET
  • VER (Correct)

Answer : VER

Which of the following default ports must be opened to allow a technician to telnet into a machine?


Options are :

  • 25
  • 21
  • 23 (Correct)
  • 24

Answer : 23

The technician is moving a userís files from a Windows XP PC to a Windows Vista PC. Which of

the following directories corresponds to each operating system?


Options are :

  • c:\documents and settings\user1\my documents to c:\users\user1\documents (Correct)
  • c:\documents and settings\user1\my documents to c:\documents and settings\user1\my documents
  • c:\users\user1\my documents to c:\users\user1\documents
  • c:\users\user1\documents to c:\users\user1\documents

Answer : c:\documents and settings\user1\my documents to c:\users\user1\documents

Which of the following commands would be used to verify and troubleshoot DNS settings of a

particular host on a Windows computer?


Options are :

  • CHKDSK
  • TRACERT
  • NSLOOKUP (Correct)
  • XCOPY

Answer : NSLOOKUP

Several users report that they are unable to print to a new printer recently installed. The technician

is unable to ping the printer. Which of the following is the MOST likely cause?


Options are :

  • No IP address on the printer (Correct)
  • Paper jam in the paper feed tray
  • Broken LCD screen on the printer
  • Improper DNS settings on the printer

Answer : No IP address on the printer

Which of the following is the number of SCSI devices that can be added to a single narrow SCSI

bus?


Options are :

  • 8
  • 7 (Correct)
  • 6
  • 9

Answer : 7

A program is crashing and causing the computer to lockup. Which of the following is the BEST

location for a technician to check for further information about the cause of the crash?


Options are :

  • Security log
  • Application log (Correct)
  • File Replication log
  • System log

Answer : Application log

A companyís wireless network is called FOO and it is not publicly visible. In a wireless

configuration wizard, in which of the following locations should the technician put FOO?


Options are :

  • WPA Passphrase
  • SSID (Correct)
  • Network Path
  • WEP Key

Answer : SSID

A user has just moved a PC from one office to another. The patch cable and the NIC do not

appear to be functioning in the new office but were working before the move. The patch cable is

plugged in correctly to both the NIC and the wall jack. Which of the following actions should the

technician take FIRST?


Options are :

  • Replace the network cable with a crossover cable.
  • Update the network card driver.
  • Verify that the port on the switch is enabled (Correct)
  • Verify that the network card is compatible with the operating system.

Answer : Verify that the port on the switch is enabled

All users within an office are wirelessly connected to a network, except one user that has a valid

connection on a leased IP address in a different range. Which of the following is a possible cause

of the user having a different IP address range?


Options are :

  • The wireless access point is using MAC address filtering
  • The wireless access point has SSID broadcast disabled
  • The user has connected to a nearby wireless access point from another office (Correct)
  • The user has configured the wireless settings with the wrong encryption type

Answer : The user has connected to a nearby wireless access point from another office

When using CHKDSK, which of the following parameters locks the volume, locates bad sectors

and recovers readable information?


Options are :

  • /r (Correct)
  • /i
  • /f
  • /x

Answer : /r

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