220-702 CompTIA A+ Practical Application Certification Exam Set 4

Which of the following can be used to achieve the highest transfer rate for an external hard drive?


Options are :

  • FireWire
  • USB 1.1
  • eSATA (Correct)
  • USB 2.0

Answer : eSATA

Which of the following is the correct path a technician could follow to find the Services Snap-in

console inside of Windows?


Options are :

  • Start > Settings > Control Panel > Administrative Tools (Correct)
  • Start > Settings > Control Panel > Add or Remove Programs
  • Start > Settings > Control Panel > System
  • Start > Settings > Control Panel > Scheduled Tasks

Answer : Start > Settings > Control Panel > Administrative Tools

A laptop has a non-functioning keyboard. After the keyboard was replaced with a known good one,

the technician finds that the keyboard still is not functioning. Which of the following steps should

the technician take NEXT?


Options are :

  • Replace the USB controller.
  • Replace the motherboard.
  • Check the PS/2 connector.
  • Check all connections. (Correct)

Answer : Check all connections.

Which of the following utilities, in Windows, can be configured to perform automatic disk

defragmentation?


Options are :

  • Task Scheduler (Correct)
  • Task Manager
  • Disk Defragmenter Tool
  • Disk Manager

Answer : Task Scheduler

Which of the following commands will make a new directory?


Options are :

  • dir
  • md (Correct)
  • cd
  • rd

Answer : md

Which of the following can cause a ribbon on an impact printer to tear?


Options are :

  • The platen
  • The toner cartridge
  • The printhead (Correct)
  • The fuser

Answer : The printhead

Which of the following tools is BEST used to measure voltage and amperage from a power

source?


Options are :

  • Extension Magnet
  • Loopback Plug
  • Power Supply Tester
  • Multimeter (Correct)

Answer : Multimeter

Mike, a technician, is working on a computer and the air is dry. Which of the following choices is

the BEST option for Mike to use?


Options are :

  • Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
  • Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.
  • Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
  • Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat. (Correct)

Answer : Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.

Which of the following is the MINIMUM amount of hard drives needed for a RAID 5 array?


Options are :

  • 2
  • 5
  • 4
  • 3 (Correct)

Answer : 3

Which of the following commands should Jill, a technician, use to test a computers NIC for

functionality?


Options are :

  • ping microsoft.com
  • ping localhost (Correct)
  • ping net
  • ping ipconfig

Answer : ping localhost

Which of the following are good examples of malware prevention in Windows XP? (Select TWO).

A. Use a trusted aggressive pop-up blocker.

B. Update the anti-spyware software after scanning the system.

C. Re-install the operating system every six months.

D. Avoid notorious websites and hyperlinks.

E. Open and then scan all attachments in emails.


Options are :

  • A,D (Correct)
  • A,C
  • B,C
  • A,B

Answer : A,D

Bob, a technician, is adding a secondary IDE hard drive to an older system. After installation and

the first boot, the drive is not showing in Disk Management. Which of the following is the MOST

likely cause of the issue?


Options are :

  • The new drive is connected to the secondary bus as a slave drive.
  • The new drives jumper is set for master. (Correct)
  • Both drives jumpers are set for cable select.
  • The old drives jumper is set for master and the new drive is set for slave.

Answer : The new drives jumper is set for master.

During the startup of a Windows XP Professional workstation, a message appears stating a

service failed to start. Which of the following administrative areas will show what service failed?


Options are :

  • Registry utility
  • Control Panel
  • Event Viewer (Correct)
  • MSCONFIG utility

Answer : Event Viewer

A user reports that a newly installed external CD-RW is not working. Jill, a technician, is called and

notes the user has the CD-RW drive, a flash disk, a rarely used external hard drive and a wireless

network adapter plugged into an external USB hub. Which of the following is the MOST likely

reason for the problem?


Options are :

  • The USB hub needs more USB ports.
  • The USB hub was not externally powered. (Correct)
  • The USB hub is a version 1.1.
  • The USB hub is a version 2.0.

Answer : The USB hub was not externally powered.

A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the

technician goes to watch TV, Media Center displays an error of no TV tuner installed. The TV

tuner is installed with the correct drivers. Which of the following is the solution to the problem?


Options are :

  • Not enough RAM to support the TV tuner.
  • Motherboard is faulty.
  • Video card drivers are not installed.
  • TV tuner codec was not installed. (Correct)

Answer : TV tuner codec was not installed.

A customer reports that error messages occasionally appear and quickly disappear. Which of the

following is the BEST place for a technician to begin troubleshooting this issue?


Options are :

  • Check Device Manager
  • Check the System Information
  • Run a System Restore
  • Check the Event Logs (Correct)

Answer : Check the Event Logs

The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician

finds a second hard drive in an empty 5.25 bay connected to the secondary bus and jumpered as

a slave. The ribbon cable will not stretch from the primary hard drive to the open 5.25 inch bay.

Which of the following is the BEST solution?


Options are :

  • Move the secondary hard drive next to the primary hard drive and connect to the primary bus. Connect the new DVD drive as the slave on the secondary bus. (Correct)
  • Move the secondary hard drive to the bay and then connect it to the primary bus. Connect the mini-tower and the new DVD drive as the master on the secondary bus.
  • Connect the new DVD drive as the primary on the secondary bus and leave the old CD drive disconnected.
  • Move the secondary hard drive from the secondary to the primary bus and then reformat the hard drive after rebooting then reassign the drive letters in disk management prior to installing the new DVD drive on the secondary bus.

Answer : Move the secondary hard drive next to the primary hard drive and connect to the primary bus. Connect the new DVD drive as the slave on the secondary bus.

When using Device Manager, a red X indicates which of the following?


Options are :

  • Device conflict
  • Device has not been digitally signed
  • Device is disabled (Correct)
  • No device driver found

Answer : Device is disabled

A system powers on, begins POST, displays the BIOS version information and then hangs with

the error message Error loading operating system. Which of the following is MOST likely the

cause of this issue?


Options are :

  • Boot sector corruption
  • Corrupted BOOT.INI file
  • Corrupt MBR (Correct)
  • A virus has infected the system

Answer : Corrupt MBR

Which of the following commands shows a graphical display of the drive or paths directory

structure?


Options are :

  • dir
  • path
  • call
  • tree (Correct)

Answer : tree

A company uses an application that creates temp files that need to be backed up on a daily basis.

A test restore fails to restore the temp files. In checking the backup catalog, Karen, a technician,

discovers that the temp files are not being backed up. Which of the following is the MOST likely

reason?


Options are :

  • NTBACKUP does not backup temp files by default. (Correct)
  • The NTBACKUP utility cannot backup temp files.
  • NTBACKUP is not running under the correct credentials.
  • To backup temp files, the /T switch must be used.

Answer : NTBACKUP does not backup temp files by default.

When setting security permissions on a folder, which of the following properties apply?


Options are :

  • All sub-folders within that folder are given a password.
  • Guest users are allowed changed permissions.
  • All sub-folders inherit the most restrictive permissions within the folder. (Correct)
  • By default, read permissions are denied on all files within the folder.

Answer : All sub-folders inherit the most restrictive permissions within the folder.

A user is running defrag on a computer and the power goes out. When power is restored, which

of the following is the BEST action to perform?


Options are :

  • Run defrag
  • Check Event Viewer for errors
  • Perform a disk cleanup
  • Turn the computer on and run chkdsk /r (Correct)

Answer : Turn the computer on and run chkdsk /r

A technician is testing a power supply for correct output voltages at the HDD power connector.

Which of the following voltages should the technician expect for a correctly working power supply?


Options are :

  • 9V
  • 12V (Correct)
  • 6V
  • 24V

Answer : 12V

A technician replaced a floppy drive and now the front indicator light is consistently illuminated.

Which of the following is the cause for this?


Options are :

  • The new floppy drive is defective.
  • It is a feature of new floppy drives.
  • The data cable was put on backwards. (Correct)
  • A disk is being read by the floppy drive.

Answer : The data cable was put on backwards.

Which of the following features can be identically configured on a wireless access point and in the

wireless network OS settings?


Options are :

  • The workgroup name
  • The firewall settings
  • The DHCP address
  • The SSID (Correct)

Answer : The SSID

Multiple users have reported not being able to print to a network printer. Which of the following

commands will test the network connectivity status of the printer?


Options are :

  • rsync
  • netstat
  • ipconfig
  • ping (Correct)

Answer : ping

Mike, a technician, is replacing a wireless router on an existing small office home office (SOHO)

network. The SSID, WPA and DHCP information has been correctly added. Which of the following

must also be addressed?


Options are :

  • The TKIP option needs to be enabled.
  • The administrative password needs to be changed. (Correct)
  • The WEP key needs to be changed.
  • Wireless access points need to be added.

Answer : The administrative password needs to be changed.

A technician installed a new wireless access point on an existing small office home office (SOHO)

network with a selective security option enabled. All wireless computers connect to the new

network except one computer that cannot connect to the wireless network. Which of the following

is the cause?


Options are :

  • The network uses WEP.
  • The network uses WPA.
  • The network uses SSID broadcast.
  • The network uses MAC filtering. (Correct)

Answer : The network uses MAC filtering.

In Windows Vista, where would Mike, a technician, find User1 desktop files?


Options are :

  • C:\windows\System32
  • C:\Documents and settings\User1\Desktop
  • C:\Users\User1\Desktop (Correct)
  • C:\Users\User1

Answer : C:\Users\User1\Desktop

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