220-701 A+ Essentials Certification Practice Exam Set 9

A basic cable tester can be used to do which of the following?


Options are :

  • Determine the CAT level of a UTP cable.
  • Determine the distance to the nearest wiring closet.
  • Locate the distance to a cable break.
  • Assure end to end continuity of a UTP cable.

Answer : Assure end to end continuity of a UTP cable.

220-801 CompTIA A+ Certification Practice Exam Set 6

Which of the following connection types are MOST likely to be found in the front of a PC case?(Select TWO).A. MolexB. RS-232C. SATAD. USBE. Audio


Options are :

  • a,b
  • d,e
  • b,c
  • b,d

Answer : d,e

Which of the following wireless technologies is primarily setup for video/audio and the frequency is5 GHz?


Options are :

  • 802.11b
  • Cellular
  • Satellite
  • 802.11a

Answer : 802.11a

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?


Options are :

  • The technician should always bend at the waist and lift with their arms.
  • The technician should always bend at the waist and lift with their back.
  • The technician should get assistance from another technician.
  • The technician should seek assistance from an available customer.

Answer : The technician should get assistance from another technician.

CompTIA JK0-015 E2C Security+ Certification Practice Test Set 14

If a technician is getting frustrated during a support call, which of the following could the technicianemploy to avoid irritating the customer?


Options are :

  • End the call quickly, even if a solution has not been found.
  • Put the caller on hold briefly and take a deep breath.
  • Pass the caller to another support representative.
  • Ask the caller to call back in a while.

Answer : Put the caller on hold briefly and take a deep breath.

Which of the following is an example of a hot swappable component on a laptop?


Options are :

  • CPU
  • PCMCIA card
  • Internal wireless adapter
  • RAM

Answer : PCMCIA card

Which of the following has the speed of PC133?


Options are :

  • DDR2
  • DDR
  • SDRAM
  • RAMBUS

Answer : SDRAM

CompTIA JK0-022 E2C Security Data & Host Security Exam Set 2

Which of the following is the MOST secure method to authenticate users?


Options are :

  • User ID, a strong password, and a token based device
  • User ID, a strong password, and a smart card
  • User ID, a strong password, and a fingerprint scanner
  • User ID and two levels of strong password requirements

Answer : User ID, a strong password, and a fingerprint scanner

Which of the following would a technician MOST likely consider to avoid electrical shock with adecommissioned CRT?


Options are :

  • Degaussing the monitor.
  • Removing the plastic housing.
  • Disposing at a recycling center.
  • Destroying the tube.

Answer : Disposing at a recycling center.

A customer calls in, talking constantly without allowing time for the technician to answer or askquestions. The technician decides to place the customer on hold to work on another issue andmisses what the customer’s problem was. When the customer is finished explaining the issue, thetechnician asks the customer to summarize the problem again, which angers the customer. Howcould the technician have better handled the situation to avoid such a confrontation?


Options are :

  • The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.
  • The technician should have asked the customer to slow down and allow for a response to a few of the matters brought up in discussion.
  • The technician should have only asked closed-ended questions so the customer could not elaborate on the issues and the technician could troubleshoot the issue.
  • The technician should have transferred the call to a supervisor, as the supervisor is better trained to handle such customers.

Answer : The technician should have allowed the customer to finish completely, and then return to the customer’s first point to build a structured discussion.

CompTIA Cloud Essentials CLO-001 Certified Practice Exam Set 2

Which of the following connectors uses the main board ATX connector type?


Options are :

  • Centronix
  • Molex
  • 20/24 pin
  • BNC

Answer : 20/24 pin

Which of the following network cable types is MOST often used in environments where physicalsecurity of the data is the top priority?


Options are :

  • UTP
  • Coaxial
  • STP
  • Fiber optic

Answer : Fiber optic

A technician needs to find an end of a network cable drop. Which of the following tools would thetechnician use?


Options are :

  • Cable tester
  • Toner probe
  • Loopback plug
  • Multimeter

Answer : Toner probe

CompTIA JK0-801 A+ Laptops Printers and Operational Exam Set 6

After hardware upgrades have been installed, the technician boots the computer system. Nodisplay output is observed but a beeping is heard from the computer. Which of the following is theMOST likely issue?


Options are :

  • Video card is not seated properly.
  • Hard drive cables are not connected.
  • The power supply is not functioning.
  • BIOS chips are not seated properly.

Answer : Video card is not seated properly.

A user explains that after the office was vacuumed the previous night their sound is not workingand they cannot get onto the network. The user has verified that all of the PC’s cables areplugged into their respective ports. Which of the following is the MOST likely cause?


Options are :

  • Speakers are muted
  • NIC and sound card are disabled in Device Manager
  • Frayed or broken cables
  • UPS is unplugged

Answer : Frayed or broken cables

A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of thefollowing technologies is MOST likely being used in this installation?


Options are :

  • USB 2.0
  • Port replicator
  • PCIe
  • Express card 54

Answer : Express card 54

CompTIA CySA+ Set 14

Which of the following connectors is MOST commonly used for UTP cable?


Options are :

  • RJ-11
  • LC
  • RJ-45
  • SC

Answer : RJ-45

A Denial of Service (DoS) attack is:


Options are :

  • stealing a user’s identity and making changes to their accounts.
  • an attempt to bring down a website or other online service.
  • an attempt to change a user’s password to prevent access to a service by repeatedly guessing the user’s information.
  • a prank where someone sends an unauthorized e-mail attempting to close a user’s e-mail account.

Answer : an attempt to bring down a website or other online service.

Which of the following ISP types requires an RJ-11 connection to the PC?


Options are :

  • Cable
  • Cellular
  • WiMAX
  • Dial-up

Answer : Dial-up

220-802 CompTIA A+ Certification Practice Exam Set 11

Which of the following BEST describes the purpose of user account control (UAC) in WindowsVista?


Options are :

  • UAC allows a computer administrator to add new user accounts to the system, configure passwords and settings for existing users, or remove existing user accounts.
  • UAC ensures that important changes cannot be made to Windows Vista without the permission of a computer administrator.
  • UAC ensures that viruses and other malware cannot infect the computer, eliminating the need for third-party antivirus solutions.
  • UAC ensures that standard users cannot access the files and folders of administrative users.

Answer : UAC ensures that important changes cannot be made to Windows Vista without the permission of a computer administrator.

A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?


Options are :

  • “Have you been to any inappropriate websites?”
  • “What has changed since the optical drive worked properly?”
  • “What have you changed since the optical drive worked properly?”
  • “Did you log in with an administrator account?”

Answer : “What has changed since the optical drive worked properly?”

A person calls in asking for the name of the vendor that the technician uses for the organization’sfirewall hardware. Which of the following is the BEST action for the technician to take?


Options are :

  • Politely refuse to give the information and end the call.
  • Hang up on the caller immediately and report the call to upper management.
  • Immediately forward the call to the vendor.
  • Give the information to the caller.

Answer : Politely refuse to give the information and end the call.

CompTIA JK0-801 A+ Certification Practical Exam Set 4

A user is trying to connect a mobile IR printer to a mobile device with no success. Which of thefollowing is the MOST important when printing to an IR printer?


Options are :

  • Correct printer drivers
  • Enough power
  • Line of sight
  • Enough light

Answer : Line of sight

A laptop typically has a physical switch to disable which of the following features?


Options are :

  • Wireless
  • Bluetooth
  • Hard Drive Impact Protection
  • Data Encryption

Answer : Wireless

When dealing with customers on the phone that are not very comfortable with technology, which ofthe following techniques would be MOST helpful to ensure that effective communication is takingplace?


Options are :

  • Frequently paraphrase what the caller is saying.
  • Repeat what is being said multiple times so that the customer can understand exactly what to do.
  • Speak very slowly when replying to the customer.
  • Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.

Answer : Frequently paraphrase what the caller is saying.

CompTIA JK0-015 E2C Security+ Certification Practice Test Set 9

The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?


Options are :

  • The printer needs to be set to factory defaults.
  • The print server’s queue needs to be checked.
  • The printer needs to be power cycled to clear the job.
  • The user’s workstation needs to be rebooted.

Answer : The print server’s queue needs to be checked.

Which of the following characteristics is true of a PCIe x8 card?


Options are :

  • It has eight lanes by which data is transmitted
  • It uses eight memory addresses for storage of data.
  • It can use only IRQ8.
  • It has eight times the bandwidth of a standard PCI card.

Answer : It has eight lanes by which data is transmitted

A technician has installed a new motherboard in a workstation, but after hardware tests, themotherboard has failed. Which of the following should the technician do FIRST before replacingthe motherboard?


Options are :

  • Install the graphics card.
  • Remove the CMOS battery.
  • Ground to the case.
  • Reseat all power connections.

Answer : Ground to the case.

JK0-802 CompTIA A+ Certification Exam Set 1

A company would like to create and maintain a web presence by operating a web server and anFTP server for users to upload and download job specifications. Which of the following Internetconnection types would be BEST suited for this type of traffic?


Options are :

  • DSL
  • Satellite
  • Fiber
  • 4G mobile hotspot

Answer : Fiber

Which of the following logs contains information on overall performance and events not related touser authentication?


Options are :

  • System
  • Application
  • Security
  • Audit

Answer : System

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