CAIIB 2020 Advanced Bank Management Mock Tests Set 9

Knowledge management is primarily concerned with:


Options are :

  • Storing information or data
  • Collecting and disseminating data
  • Classifying information
  • Ensuring that knowledge is shared (Correct)

Answer :Ensuring that knowledge is shared

CAIIB 2020 Bank Financial Management Mock Tests Set 3

One of the most popular methods of increasing employee responsibility and control is _______.


Options are :

  • Outsourcing
  • "Military model" of management
  • HRIS
  • Work teams (Correct)

Answer :Work teams

To achieve goals organizations require employees:


Options are :

  • Control
  • Direction
  • Commitment (Correct)
  • Cooperation

Answer :Commitment

Communities of interest are:


Options are :

  • A network of researchers
  • An improvement group
  • A group of people sharing information (Correct)
  • A project team

Answer :A group of people sharing information

CAIIB 2020 Retail Banking Mock Tests Set 12

Over the past 25 years, all of these areas of the legal environment have influenced HRM except:


Options are :

  • Equal employment opportunity legislation
  • Employees pay and benefits
  • Employee competition legislation (Correct)
  • Job security

Answer :Employee competition legislation

Data are:


Options are :

  • The building blocks for information and knowledge (Correct)
  • What is stored in computers
  • The elements of knowledge
  • Pieces of information

Answer :The building blocks for information and knowledge

Which of these refers to the temporary, part-time and self-employed workers?


Options are :

  • Internal labor force
  • Contingent workforce (Correct)
  • High-performance work systems
  • Downsized employees

Answer :Contingent workforce

CAIIB 2020 Advanced Bank Management Mock Tests Set 14

The most important factor in developing positive self-efficacy is:


Options are :

  • past experience (Correct)
  • intelligence
  • attitude
  • self-concept

Answer :past experience

_________ is the process of acquiring, training, appraising and compensating employees, attending to their labour relations, health and safety, andfairness concerns.


Options are :

  • Labour Relations
  • Organizational Behaviour
  • Human Resource Management (Correct)
  • Organizational Health and Safety Management

Answer :Human Resource Management

______ is a learned talent that an employee has acquired to complete and perform a task:


Options are :

  • Ability
  • Skill (Correct)
  • Personality
  • Mental trait

Answer :Skill

CAIIB 2020 Bank Financial Management Mock Tests Set 5

Perception is based on:


Options are :

  • Current events
  • Attitudes
  • Prior experience (Correct)
  • Archival data

Answer :Prior experience

A wide range of abilities and attributes possessed by people are called as


Options are :

  • Management
  • Human Resources (Correct)
  • Entrepreneur
  • Entrepreneur

Answer :Human Resources

Shifting from manual to the computerized system is resulted due:


Options are :

  • Workforce diversity
  • Technological advancement (Correct)
  • Stake holder’s involvement
  • Globalization

Answer :Technological advancement

CAIIB 2020 Advanced Bank Management Mock Tests Set 5

Which step in the motivational process follows after the identification of a need and a means of satisfying a need:


Options are :

  • Performance
  • Goal-directed behavior (Correct)
  • Rewards or punishments
  • Reassessment of needs

Answer :Goal-directed behavior

Management sciences department is one of the _______________ of the VU;


Options are :

  • System
  • Subsystem (Correct)
  • Board
  • Structure

Answer :Subsystem

Maslow’s needs hierarchy, Alderfer’s ERG theory, and McClelland’s needs theory are classified as:


Options are :

  • Process theories
  • Content theories
  • Learning theories
  • Both (a) and (b) are correct (Correct)

Answer :Both (a) and (b) are correct

CAIIB 2020 Bank Financial Management Mock Tests Set 4

As organizational activities are interrelated, it is said to be:


Options are :

  • A closed system
  • An isolated system
  • An open system (Correct)
  • A clogged system

Answer :An open system

Human Resource Management function does not involve:


Options are :

  • Recruitment
  • Selection
  • Cost control (Correct)
  • Training

Answer :Cost control

Herzberg referred to components such  as pay, job security and working conditions as ____________ and reasoned that these conditions were needed to keep employees from becoming dissatisfied:


Options are :

  • satisfiers
  • motivating factors
  • hygiene factors (Correct)
  • core benefits

Answer :hygiene factors

CAIIB 2020 Retail Banking Mock Tests Set 16

Organizations take inputs from its;


Options are :

  • Rules Policies
  • Internal Environment (Correct)
  • External Environment
  • Legislations

Answer :Internal Environment

Which one is not the specific goal of human resource management?


Options are :

  • Attracting applicants
  • Separating employees (Correct)
  • Retaining employees
  • Motivating employees

Answer :Separating employees

Organization culture is:


Options are :

  • another term for organizational climate
  • the ‘way things are done around here’ (Correct)
  • mainly about the values in use in organizations
  • mainly about the behavioral norms accepted in an organization

Answer :the ‘way things are done around here’

CAIIB 2020 Advanced Bank Management Mock Tests Set 14

Leaders perform;


Options are :

  • Decisional roles
  • Informal roles
  • Informational roles
  • Interpersonal roles (Correct)

Answer :Interpersonal roles

Organization climate is:


Options are :

  • another term for organizational culture
  • the pervading atmosphere in an organization
  • the perceptions of people about the organization (Correct)
  • the approach to leadership adopted by the management of the organization

Answer :the perceptions of people about the organization

Organizational behavior depicts the;


Options are :

  • Jargons used within the organization
  • the collectivebehavior of an organization (Correct)
  • Effect of society’s common behavior on an organization
  • Culture prevails in an organization

Answer :the collectivebehavior of an organization

CAIIB 2020 Bank Financial Management Mock Tests Set 8

Quality- oriented organization primary concern centers around __


Options are :

  • Coordination
  • Communication
  • Human Resources (Correct)
  • Discipline

Answer :Human Resources

Organizational culture:


Options are :

  • can be changed significantly through organizational development programmes
  • is embedded in organizations and is therefore unchangeable in the short term (Correct)
  • is manageable by the concerted effort of everyone in the organization
  • cannot be managed in the short or even longer term

Answer :is embedded in organizations and is therefore unchangeable in the short term

A practice used by companies to assign their costly activities to outside providers, (for the purpose of cost saving), rather than completing it internally called;


Options are :

  • Planning
  • Decentralization
  • Restructuring
  • Outsourcing (Correct)

Answer :Outsourcing

CAIIB 2020 Retail Banking Mock Tests Set 2

A formal approach to human resource planning does not take place in many organizations because:


Options are :

  • it is not considered necessary (Correct)
  • it is already being done informally
  • it takes too much time and effort
  • it is difficult to forecast future demands for people

Answer :it is not considered necessary

What is another term for 360-degree feedback?


Options are :

  • Feedback loop
  • Multi-source assessment (Correct)
  • Upward feedback
  • Circle feedback

Answer :Multi-source assessment

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