CAIIB 2020 Advanced Bank Management Mock Tests Set 10

A human resource planning scenario is:


Options are :

  • a detailed picture of future people requirements
  • a method of forecasting possible changes in the labor market
  • a plan for satisfying the forecast demand for people
  • an imagined sequence of future events affecting people requirements (Correct)

Answer :an imagined sequence of future events affecting people requirements

CAIIB 2020 Advanced Bank Management Mock Tests Set 3

The relationship between critical incident method BARS (behaviorally anchored rating scale) is;


Options are :

  • No relationship exists
  • Different methods to evaluate the performance
  • Both are similar PA methods (Correct)
  • Comparison method is used for PA, while BARS is related to training evaluation

Answer :Both are similar PA methods

The labor turnover index:


Options are :

  • is the most accurate method of measuring labor wastage
  • is the most commonly used method of measuring labor wastage
  • can produce misleading results (Correct)
  • is the key human resource planning tool

Answer :can produce misleading results

The _____ problem occurs when supervisors tend to rate all their subordinates consistently high.


Options are :

  • Central tendency
  • Leniency (Correct)
  • Strictness
  • Halo effect

Answer :Leniency

CAIIB 2020 Advanced Bank Management Mock Tests Set 14

Interviewing panels or selection boards:


Options are :

  • Are a cost-effective method of processing candidates
  • Ensure that a wide range of probing questions are put to candidates
  • Combine the views of a number of interviewers to produce better assessments (Correct)
  • Favor the confident and articulate candidate

Answer :Combine the views of a number of interviewers to produce better assessments

Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?


Options are :

  • His job may not be structured to suit his preferences (Correct)
  • It involves physical toughness
  • It requires mental toughness
  • It involves too much customer interaction

Answer :His job may not be structured to suit his preferences

A structured interview is one:


Options are :

  • that is biographical
  • that has a clearly defined beginning, middle, and end
  • that requires the candidate to answer a set of questions issued in advance
  • built around a set of predetermined questions (Correct)

Answer :built around a set of predetermined questions

CAIIB 2020 Advanced Bank Management Mock Tests Set 6

Alternative work arrangements include all of the following EXCEPT;


Options are :

  • Part-time work
  • Flexible hours
  • On-site childcare (Correct)
  • Job sharing

Answer :On-site childcare

A person specification


Options are :

  • Sets out the personal qualities required by a candidate
  • Sets out the abilities, qualifications, and experience required to carry out a role (Correct)
  • Specifies the skills required to carry out a role
  • Specifies the competencies required to carry out a role

Answer :Sets out the abilities, qualifications, and experience required to carry out a role

One of the major barriers to career advancement experiencing by working ladies is;


Options are :

  • Difficulty in balancing work and family life (Correct)
  • Top management is usually male-oriented
  • Lack of educational opportunities
  • The common perception that woman cannot be a better boss

Answer :Difficulty in balancing work and family life

CAIIB 2020 Bank Financial Management Mock Tests Set 4

Which of the following selection techniques are most effective, as indicated by the research conducted by people such as Schmidt and Hunter (1998):


Options are :

  • Assessment centers
  • Structured interviews and intelligence tests (Correct)
  • A combination of intelligence and personality tests
  • Structured interviews and personality tests

Answer :Structured interviews and intelligence tests

Which of the given term is used to represent the segments of jobs held by an individual throughout his/her lifetime?


Options are :

  • Responsibility
  • Career (Correct)
  • Occupation
  • Position

Answer :Career

What is the most important thing to do when choosing recruitment consultants:


Options are :

  • meet the consultant who will carry out the assignment to check on his or her quality (Correct)
  • assess the quality of their advertisements
  • compare fees with other consultancies
  • give them a trial run on a relatively unimportant vacancy

Answer :meet the consultant who will carry out the assignment to check on his or her quality

CAIIB 2020 Advanced Bank Management Mock Tests Set 5

Willingness, capacity opportunity to perform are said to be;


Options are :

  • Performance outcomes
  • Determinants of performance (Correct)
  • Performance appraisals
  • Types of performance standards

Answer :Determinants of performance

Human Resource Management is primarily concerned with:


Options are :

  • Sales
  • Dimensions of people (Correct)
  • External environment
  • Cost discipline

Answer :Dimensions of people

Performance is:


Options are :

  • about the achievement of objectives
  • how a person achieves results
  • concerned with both inputs (behavior) and outputs (results) (Correct)
  • what someone delivers

Answer :concerned with both inputs (behavior) and outputs (results)

CAIIB 2020 Retail Banking Mock Tests Set 8

If the workforce of an organization represents the true proportion of the community sectors in all its job classifications, it represents the ______ of its affirmative action.


Options are :

  • Performance
  • Gaps
  • Effectiveness (Correct)
  • Discrepancies

Answer :Effectiveness

The most important characteristic of performance management is that:


Options are :

  • it involves the use of feedback
  • it identifies poor performers so that action is taken
  • it involves a continuous dialogue between managers and individuals on matters concerning performance (Correct)
  • it enables performance to be measured

Answer :it involves a continuous dialogue between managers and individuals on matters concerning performance

Organizations put maximum effort into measuring the performanceof organizational people because;


Options are :

  • It makes procedures cost-effective
  • It helps in detecting the problems (Correct)
  • It leads to product innovation
  • It assists in implementing new technology

Answer :It helps in detecting the problems

CAIIB 2020 Bank Financial Management Mock Tests Set 11

The difference between performance management and performance appraisal is that:


Options are :

  • Performance management does not involve ratings; appraisal does
  • Performance management is forward-looking; appraisal looks backward to past performance
  • Performance management is a joint process; an appraisal is top-down
  • Performance management is a continuous process; an appraisal is an annual or periodical event (Correct)

Answer :Performance management is a continuous process; an appraisal is an annual or periodical event

The cognitive component consists of a personís:


Options are :

  • Emotions
  • Knowledge (Correct)
  • Attitude
  • Feelings

Answer :Knowledge

e-learning:


Options are :

  • is superior to other forms of learning because it can take place at any time and in any place
  • is best used in combination with other learning approaches (Correct)
  • is the best way of facilitating self-directed learning
  • can never be as effective as learning directly from or with other people

Answer :is best used in combination with other learning approaches

CAIIB 2020 Advanced Bank Management Mock Tests Set 7

Management function arises as a result of:


Options are :

  • Consumer preferences
  • Abundance of capital
  • Expansion of industry
  • Shortage of labour (Correct)

Answer :Shortage of labour

If a company is employing the fresh graduates as well as the professional experts, the management is said to be enhancing ____.


Options are :

  • Stereotyping
  • Variety
  • Diversity (Correct)
  • Uniformity

Answer :Diversity

Coaching is most effective when:


Options are :

  • the coach sets improvement goals and provides guidance on how they should be achieved
  • it is conducted by independent professional coaches rather than line managers
  • it is based on information obtained from performance review or 360-degree feedback
  • the coach understands that his or her role is to help people to learn (Correct)

Answer :the coach understands that his or her role is to help people to learn

CAIIB 2020 Advanced Bank Management Mock Tests Set 13

Studying organizational behavior helps managers:


Options are :

  • To see the value of workforce diversity
  • To analyze the efficiency of the organization
  • To analyze the efficiency of the organization
  • To become more effective in society (Correct)

Answer :To become more effective in society

Blended learning:


Options are :

  • Consists of an appropriate mix of on- and off-the-job learning activities
  • Takes place when e-learning is used to reinforce or supplement other forms of learning activity
  • Is the provision of a suitable mix of coaching and mentoring activities
  • Is an approach to the design of learning programmes and events that uses a combination of delivery methods (Correct)

Answer :Is an approach to the design of learning programmes and events that uses a combination of delivery methods

_______ is an obligation to perform certain tasks/activities.


Options are :

  • Duty
  • Responsibility (Correct)
  • Position
  • Work

Answer :Responsibility

CAIIB 2020 Advanced Bank Management Mock Tests Set 9

Systematic training is a term used to describe an approach to training that is based on:


Options are :

  • The design and evaluation of training events to ensure that identified needs are met (Correct)
  • The thorough identification of training needs
  • The careful planning of training events
  • The use of experienced trainers to implement training

Answer :The design and evaluation of training events to ensure that identified needs are met

Which of the following method includes the exchange of information between organizational member the applicant through a goal-oriented conversation?


Options are :

  • Counselling simulations
  • Vocational interest test
  • Role-playing
  • Employment interview (Correct)

Answer :Employment interview

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