CABA Certified Associate Business Analyst Practice Test Set 2

Six Sigma approach suggests that there should not be more than ______ defects per million opportunities.


Options are :

  • 6.8
  • 34
  • 4.5
  • 3.4

Answer : 3.4

CABA Certified Associate Business Analyst Practice Exam Set 5

A Business Analyst needs to have good communication and interpersonal skills. Example(s) of communication and interpersonal skills include:


Options are :

  • Testing
  • Listening
  • Interviewing
  • A,B, and C
  • Only A and B

Answer : A,B, and C

A technique that can be used for active listening is:


Options are :

  • Offer a point of view often when in conversation
  • Explain the speaker's meaning
  • Express concerns
  • Paraphrase the speaker's meaning

Answer : Paraphrase the speaker's meaning

Continuous Improvement is the definition for Quality proposed by__________


Options are :

  • Crosbi
  • Deming
  • Juran
  • Maslow

Answer : Deming

CABA Certified Associate Business Analyst Practice Test Set 5

The following are Hersey's and Blanchard's Situational Leadership Model stages, EXCEPT:


Options are :

  • Managerially Explanation
  • Detached Delegation
  • Managerial Participation
  • Summarizing Results

Answer : Summarizing Results

A Literal Standard is directly measurable.


Options are :

  • False
  • TRUE

Answer : TRUE

A valid use of an IT measurement program is to record quantitative data that will be used in an employee performance appraisal.


Options are :

  • TRUE
  • False

Answer : False

CABA Certified Associate Business Analyst Practice Exam Set 2

Which stage in Tuckman's Model depicts the following scenario, "There is a high degree of dependence on the designated leader for guidance and direction."


Options are :

  • Performing
  • Norming
  • Forming
  • Staging

Answer : Forming

Using Forced Choice Method is effective when the number of items are:


Options are :

  • Greater than 15
  • Less than 10
  • Greater than 10
  • Less than 3

Answer : Less than 10

A process that no one "owns" should be a candidate for elimination.


Options are :

  • TRUE
  • False

Answer : TRUE

CABA Certified Associate Business Analyst Practice Test Set 5

Standards describe how work will be measured. A Standard answers the question:


Options are :

  • Why
  • Where
  • What
  • When

Answer : What

The following are the major characteristics of Quality Management, EXCEPT:


Options are :

  • Manage Toward Results
  • Lack of Customer Focus
  • Manage with Facts
  • Continuous Improvement

Answer : Lack of Customer Focus

A Policy states:


Options are :

  • When
  • Why
  • Where
  • What

Answer : Why

CABA Certified Associate Business Analyst Practice Exam Set 6

A wide variety of activities which contribute nothing to the accomplishment of the objectives are termed as _________ by the management theorists.


Options are :

  • Sound
  • None of the above
  • Overrun
  • Noice

Answer : Noice

An Intent Standard is directly measurable.


Options are :

  • TRUE
  • False

Answer : False

Responsibility for measurement rests with _______________ at all times.


Options are :

  • Metrics Consultant
  • Process Engineer
  • Management
  • Individuals Performing the Work

Answer : Management

CABA Certified Associate Business Analyst Practice Exam Set 9

With the workbench concept, tools can support:


Options are :

  • Only the CHECK Procedures
  • Both the DO and the CHECK Procedures
  • The Rework Initiative
  • Only the DO Procedures

Answer : Both the DO and the CHECK Procedures

____________ is the degree to which a measure actually measures what it was intended to measure.


Options are :

  • Reliability
  • Calibration
  • Simplicity
  • Validity

Answer : Validity

Tuckman's fifth stage is the break-up of the group when the task is completed successfully.


Options are :

  • False
  • TRUE

Answer : TRUE

CABA Certified Associate Business Analyst Practice Test Set 3

Which of the following are major characteristics of Quality Management?


Options are :

  • Manage by Process
  • All of the above
  • Manage with Facts
  • Continuous Improvement
  • Focus on the Customer

Answer : All of the above

The Six Sigma acronym, DMAIC, stands for:


Options are :

  • Defined Markers and Improvement Controls
  • None of the above
  • Define, Measure, Analyze, Improve, Control
  • Defect Measurement Assessment Implementation Control
  • Describe, Manage, Assess, Initiate, Continue

Answer : Define, Measure, Analyze, Improve, Control

According to Schmidt, the benefit from properly managed conflict is:


Options are :

  • Suspicion and distrust
  • Long standing problems brought out
  • People leaving the situation
  • Resistance to teamwork

Answer : People leaving the situation

CABA Certified Associate Business Analyst Practice Exam Set 9

As it relates to CMM/CMMI, the acronym KPA stands for:


Options are :

  • Kappleman Procedure Appraisal
  • Key Product Assessment
  • None of the above
  • Key Process Areas
  • Key Program Area

Answer : Key Process Areas

Which of the following is NOT a part of Maslow's Need Hierarchy Theory?


Options are :

  • Physiological Need
  • Security
  • None of the above
  • Self-Esteem
  • Self-Actualization

Answer : None of the above

The workbench definition should contain a policy statement. The objective of the policy statement is to:


Options are :

  • Define who is accountable for performing the workbench
  • Explain how the workbench will perform the tasks
  • Define what the workbench is to accomplish
  • Define why the workbench is performed
  • Define the quality of the offered product

Answer : Define why the workbench is performed

CABA Certified Associate Business Analyst Practice Exam Set 6

The following are Prioritization Techniques, EXCEPT:


Options are :

  • Forced Choice
  • Group Ranking
  • Multi-Voting
  • Problem Solving

Answer : Problem Solving

It is mandatory that the facilitator be an expert in the subject matter under discussion


Options are :

  • TRUE
  • False

Answer : False

The following are conflict management strategies, EXCEPT:


Options are :

  • Withdrawing
  • Smoothing
  • Compromising
  • Group Ranking

Answer : Group Ranking

CABA Certified Associate Business Analyst Practice Exam Set 6

Which of the following statements is NOT true for the Team Building Process?


Options are :

  • Have each team member get input for the plan from his or her staff
  • A and B
  • None of the above
  • Have team members develop more detailed plans with their staffs to implement their assigned areas
  • The team is involved the in developing the Strategic Plan

Answer : A and B

Which is the fifth stage of Dr. Bruce Tuckman Model?


Options are :

  • Adjourning
  • Performing
  • Forming
  • Storming
  • Norming

Answer : Storming

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